Grand Hyatt Melbourne

5.0 star property

Photo gallery for Grand Hyatt Melbourne

Lobby
Property video
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
Room, 1 King Bed (Spa) | Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Regent Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Melbourne

With a stay at Grand Hyatt Melbourne, you'll be centrally located in Melbourne, steps from Collins Street and Regent Theatre. .This family-friendly hotel is 0.5 mi (0.8 km) from Bourke Street Mall and 0.5 mi (0.8 km) from Princess Theatre.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Princess Theatre - 7 min walk - 0.6 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Routina - ‬4 min walk
  • Chin Chin
  • Lune Croissanterie
  • Liminal
  • ‪Hickens Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Grand Hyatt Melbourne offers 546 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 546 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by Collins Kitchen for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Collins Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):
  • Tennis courts
The property will be renovating from April 20 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 90 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Staff were amazing and rooms very clean. Great location close to theatres
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, clean room with great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel in a great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heavenly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast was great! Staff were amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
Spot on local. Great hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sonali

Liked: Cleanliness, staff & service, amenities
Good location, room view was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and room. Very pleasant hotel staff. Excellent location, very convenient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Corrie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent..definitely will be back♥️
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the staff were helpful and friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sondang Meyhwa Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet well appointed room with great view. Family friendly for travelling with a baby.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Friendly crew, centrally located , clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. Wonderful hotel in a beautiful city of Melbourne. Really enjoyed our stay. Hotel is very accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bibi F

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent breakfast. Perfect location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, spotless comfy room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kar Hing

Liked: Cleanliness, amenities, property conditions & facilities
Room is really nice. Location is great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Melbourne
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zineb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well located and in good condition!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean, and a perfect location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable and spacious the facility conveniently placed central to majority of locations in Melbourne staff at reception friendly and helpful breakfast was exceptional great value and excellent variety and service
Entrance from Russell street easy for uber drop offs and pick up
Stayed 4 nights in Jan 2026