DoubleTree by Hilton Asheville - Biltmore

4.0 star property

Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Exterior
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar
Indoor pool
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
115 Hendersonville Road, Asheville, NC, 28803
  • Historic Biltmore Village
    ‪7 min walk‬
  • The Orange Peel
    ‪4 min drive‬
  • Biltmore Estate
    ‪11 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Suite One Queen and One Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Double Beds Non-Smoking with Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Two Queen Beds Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

One King Bed Non-Smoking with Balcony

  • Sleeps 2
  • 1 King Bed

Suite One King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed

One King Bed

  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds with Balcony

  • Sleeps 6
  • 2 Double Beds

Suite One King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Classic, One King and One Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Two Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Asheville

When you stay at DoubleTree by Hilton Asheville - Biltmore in Asheville, you'll be in the historical district, within a 5-minute drive of The Orange Peel and Harrah's Cherokee Center - Asheville. .This family-friendly hotel is 2.8 mi (4.5 km) from Biltmore Estate and 6.4 mi (10.3 km) from Asheville Outlets.

What's nearby

  • Historic Biltmore Village - 7 min walk - 0.6 km
  • The Orange Peel - 4 min drive - 3.5 km
  • Harrah's Cherokee Center - Asheville - 5 min drive - 4.4 km
  • Asheville Mall - 5 min drive - 4.6 km
  • Biltmore Estate - 11 min drive - 4.6 km

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive

Restaurants

  • ‪Biltmore Estate - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Creamery at Antler Village on Biltmore Estates - ‬7 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Asheville - Biltmore

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Asheville? This hotel has 129120 square feet (12000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Market Place - This coffee shop serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff were very nice and it was extremely convenient to Biltmore. A few little things : Drapery and desk chair were damaged/worn. No blanket or duvet. Overall pretty good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathie

Stayed 2 nights in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, good location, great price.

Nice place, good location and price. I didn't utilize any of the amenities at the hotel, so I cannot speak for anything there. I am a stickler for shower cleanliness, and the shower could have been a bit cleaner than it was - but it was way better than some places I have stayed before. The bed was comfortable. I was close to the elevator, so I was concerned about the noise at night, but I put the fan on 'auto' and it drowned out all the noise. The traffic light getting out of the property is not the fastest, so take that into consideration when you are going anywhere - be prepared to sit for a few minutes. (Not anything the hotel can do about that, but just a heads up!)
Stayed 1 night in Jan 2025

8/10 Good

Lynn C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhilin

Stayed 2 nights in Dec 2024

4/10 Poor

Laura

Stayed 1 night in Jan 2025

8/10 Good

Jennie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator out of service for two days
Stayed 2 nights in Dec 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Minutes away from Biltmore and Texas Roadhouse
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy this hotel and it’s location close to Biltmore. I would highly recommend staying here.
Stayed 2 nights in Dec 2024

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and quiet. Bath was well appointed, clean and amenities were very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not expecting to pay almost $30 dollars for breakfast for myself and friend. Also told the housekeeper that we did not need new sheets in the AM but would need fresh towels. The towels were never delivered. But the desk staff were very amiable and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Lara

Stayed 2 nights in Nov 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great Hotel Service. Hotels.com Service.lacking.

Hotel staff was great. Helpful, courteous and friendly. They addressed every issue we had with the reservation quickly and properly. They put their guests interests first.
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024