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Holiday Inn Asheville Biltmore by IHG

3.0 star property

Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property amenity
Lobby
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

Map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Asheville Outlets
    ‪5 min drive‬
  • Bob Lewis Ballpark
    ‪5 min drive‬
  • New Belgium Brewing Company
    ‪7 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • 31.0 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1002)
The price is AU$199
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

About the area

Asheville

Located in Asheville (West Asheville), Holiday Inn Asheville Biltmore by IHG is within a 10-minute drive of Asheville Outlets and Bob Lewis Ballpark. .This hotel is 6.5 mi (10.5 km) from North Carolina Arboretum and 6.9 mi (11 km) from Pack Square.

What's nearby

  • Asheville Outlets - 5 min drive
  • Bob Lewis Ballpark - 5 min drive
  • The Orange Peel - 9 min drive
  • University of North Carolina at Asheville - 10 min drive
  • Biltmore Estate - 18 min drive

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sand Hill Kitchen - ‬4 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Doc Brown's BBQ - ‬4 min drive

About this property

Holiday Inn Asheville Biltmore by IHG

Hotel with free parking, near Bob Lewis Ballpark
Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at 435 Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Georgian, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 7-16.95 for adults and USD 0-0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Fence around the pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4499 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Games
  • Renovated entire property – May 2022
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Cheri, Olathe

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the hotel. There was a boil water warning because of Helene but we weren't concerned with that. The restaurant served some great food and the staff was very nice. The rooms were cleaned and stocked!
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Stayed 1 night in Sep 2024

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canceled my reservataion less than 24 hours before I was to arrive. OK to cancel given the hurrican damage but no communication for over 3 days after shutdown was not acceptable. Leah Singleton
Stayed 4 nights in Oct 2024

10/10 Excellent

rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the openness of the lobby and the rooms were very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Quick, friendly check in. Comfortable room.
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in room 307. Half of the electrical receptacles did not work. Shower head was horrible. No microwave. I had to go down to lobby level for getting my ice for my room.
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The outside pool needs to be cleaned more and the fitness center was out of service. Other than that stay was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, clean, well staffed. Only complaint was the breakfast which was not worth the upcharge.
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great friendly staff, clean rooms, lots of amenities. It was a great stay! I always love staying with Holiday Inn!
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities
Couteous staff. Cleanliness. Bar that served dinner as well. Wide variety of breakfast items available
Stayed 2 nights in Sep 2024

8/10 Good

Dylan, Franklin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I really loved the time we had here! The staff were super friendly and accepting. The only aspects I didn’t like is the cost of food and drinks were expensive, and the accommodations that were required in the app of Expedia were not looked at until I called! When I called they had to switch our room to the needed handicapped. When me and my husband got there, the accommodations like the shower chair was broken and not nailed to the ground like it should be, and the extra they had was way too small for me. It was also our honeymoon so we didn’t have much privacy as we wanted, adult times were very limited because we had neighbors and close to others in the pool area. I also was told they was handicap accommodating for the pool area and hot tub, but it wasn’t wheelchair friendly and having steps.
Stayed 2 nights in Sep 2024

4/10 Poor

Diana

Travelled with partner
Disliked: Property conditions & facilities
The lady at the desk was rude and tried to charge an extra 100$ the toilet in the room was too low for us . Hard to get on and off the toilet. She said the extra 100$ was an incidental fee. And my debit card was compromised after they used my card .
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin

Stayed 1 night in Sep 2024

10/10 Excellent

Christie

Stayed 1 night in Aug 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really nice next to a woods and some rooms have a view of the mountains. It's reasonably clean with very comfy mattresses. Since being there 2 years ago, I was disappointed that they no longer had a whirlpool and that they allow so many dogs now. Many were left unattended and barking in rooms--and don't forget some people have allergies! I prefer hotels that limit pet-friendly rooms to just a few where not everyone has to deal with them or have a room they used to be in. Also, my neighboring guests made no attempt to use quiet voices - even early in the morning and you can hear everything through adjoining doors.
Stayed 4 nights in Aug 2024

10/10 Excellent

Decker

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was taken care of by very professional and understanding employees...at check-in, and maintenance.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a plus
Stayed 1 night in Sep 2024