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Hotel Indigo Asheville Downtown, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Asheville Downtown, an IHG Hotel

Suite, 1 King Bed with Sofa bed
Point of interest
Point of interest
Suite, Multiple Beds
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    3 min walk
  • Grove Arcade
    4 min walk
  • Fired Up Creative Lounge Ashville
    6 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

View all photos for Room, Accessible (Comms, Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible (Comms, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Comms, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible (Comms, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combo)

Suite, 1 King Bed (Bath Shower Combo)

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combo)

Premium Room, 2 Queen Beds (Bath Shower Combo)

Premium Room, 2 Queen Beds (Bath Shower Combo)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combo)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (Panoramic View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Panoramic View)

  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

In the heart of Asheville, Hotel Indigo Asheville Downtown, an IHG Hotel is within a 5-minute drive of The Orange Peel and Grey Eagle. .This hotel is 1.9 mi (3 km) from University of North Carolina at Asheville and 4.9 mi (7.8 km) from Biltmore Estate.

What's nearby

  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • The Orange Peel - 15 min walk - 1.3 km
  • Grey Eagle - 17 min walk - 1.5 km
  • University of North Carolina at Asheville - 4 min drive - 3.1 km
  • Biltmore Estate - 15 min drive - 7.9 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Asheville Yacht Club - ‬6 min walk
  • ‪Thirsty Monk - ‬6 min walk
  • ‪The Bier Garden - ‬4 min walk
  • ‪Tupelo Honey - ‬7 min walk

About this property

Hotel Indigo Asheville Downtown, an IHG Hotel

Hotel with a fitness center, near The Orange Peel
Hotel Indigo Asheville Downtown, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2024.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at One Fifty One Boutique, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Asheville? This hotel has 465 square feet (43 square meters) of space consisting of conference space and a meeting room.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 1.00-18 for adults and USD 1.00-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • One Fifty One Boutique

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (465 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated guest rooms – June 2024
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults, and USD 1.00 to 18 for children
  • Covered valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited housekeeping is provided every 2 days.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. Ticked all the boxes. Can stroll to quaint Ashville shops, restaurants & brewaries. No need to rent a car as the bus stop is outside the hotel door. It'll take ya to bus station and transfer ya to Black Mountain, Biltmore Estates& even the airport, all for $1.00!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic stay. Hotel was cozy and super clean, and you can't beat the location. Walkable to downtown and in a great area. Would absolutely stay again!
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great suggestion from my daughter, who lives in Asheville. We will be back. Super convenient to everything and everyone was so friendly and accommodating!
Stayed 6 nights in Aug 2024

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Alisia

Travelled with group
Liked: Staff & service
We were there for 3 nights. Our room was not serviced once. We asked for a service and tissue, we were out. Our room still was not serviced. We always called for our car, but were told system was down, so we always had to wait once downstairs. We will not stay here again. Darius and front staff were marvelous.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Liked: Property conditions & facilities, room comfort
Great location but had some issues
The rooms and general area (bar, lobby) were new and spacious. Location was very easy to walk to places downtown and the Grove Arcade is literally across the street. We did find a trail of dog poop from a big dog in the hallway and I almost stepped in it. The valet parking was an absolute pain also…when you have five people trying to park and another five people trying to leave but only one valet, it ends up being an extremely long wait.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for an Asheville Weekend
Well located hotel to explore downtown Asheville, with comfort to return to afterward. Well appointed hotel with great amenities, but they were short handed on the weekend which made housekeeping care scarce and slow. The Assistant Manager kicked in to address this shortfall to the point of making personal deliveries as needed.
Stayed 3 nights in Aug 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Great location to downtown. Everything is a reasonable walk. Friendly staff and clean lobby and rooms. Is pet friendly and unfortunately got placed in a room next to 2 small dogs that barked every time a door c was opened or closed. Just bad luckbof the draw, butv otherwise stay was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - amazing staff - front desk was excellent. Very clean rooms.
Stayed 1 night in Aug 2024

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never cleaned the room. Dirty towels in room upon arrrival. No towels given No sheets
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

8/10 Good

Leslee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and comfortable, short walk to downtown Asheville.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Easy walk to the Grove Arcade shopping and dining places.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, staff was excellent. Clean welcoming lobby. Clean room/bathroom. Great shower, amenities.
Stayed 4 nights in Aug 2024

8/10 Good

Jada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Duncan

Stayed 2 nights in Aug 2024

8/10 Good

Monica Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Within walking distance of a lot of great places to visit in Asheville.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024