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Quality Inn Black Mountain-Asheville East

2.5 star property

Photo gallery for Quality Inn Black Mountain-Asheville East

Seasonal outdoor pool
Lobby
Lobby
Exterior
Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
585 Sr 9, Black Mountain, NC, 28711
  • Black Mountain Center for the Arts
    ‪13 min walk‬
  • Lake Tomahawk
    ‪3 min drive‬
  • Pisgah Brewing Company
    ‪5 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Black Mountain

With a stay at Quality Inn Black Mountain-Asheville East in Black Mountain, you'll be within a 15-minute drive of Blue Ridge Parkway Asheville Entrance and White Horse Black Mountain. .This hotel is 17.3 mi (27.8 km) from Chimney Rock State Park and 0.7 mi (1.1 km) from The Merry Wine Market.

What's nearby

  • Black Mountain Center for the Arts - 13 min walk - 1.1 km
  • White Horse Black Mountain - 15 min walk - 1.3 km
  • Lake Tomahawk - 3 min drive - 1.9 km
  • Pisgah Brewing Company - 5 min drive - 4.5 km
  • Catawba Falls - 17 min drive - 19.4 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 104 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Quality Inn Black Mountain-Asheville East

Hotel in Black Mountain with free breakfast and a seasonal outdoor pool
Quality Inn Black Mountain-Asheville East offers 57 air-conditioned accommodations with coffee/tea makers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • No housekeeping service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Black Mountain
Quality Inn Black Mountain
Quality Inn
Quality Inn Black Mountain-Asheville East Hotel
Quality Inn Black Mountain-Asheville East Black Mountain
Quality Inn Black Mountain-Asheville East Hotel Black Mountain

Quality Inn Black Mountain-Asheville East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 810 reviews
Rating 8 - Good. 278 out of 810 reviews
Rating 6 - Okay. 144 out of 810 reviews
Rating 4 - Poor. 40 out of 810 reviews
Rating 2 - Terrible. 31 out of 810 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

James, apex

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pathetic front desk staff when we checked in as well as the next two evenings. The woman would not speak unless spoken to and was ambivalent at best. It’s like we ruined her evening asking for toilet paper. The breakfast was virtually non-existent. Apples coffee and some cellophane wrapped nasty stuff that no one would eat. No hot food…eggs waffles breakfast meats…nothing. Our son lives in black mountain and we were there to donate our travel trailer to a needy family that lost everything. We get the situation but that is no excuse for poor service and rudeness. We will stay at Hampton Inn next visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Dec 2024

8/10 Good

James, apex

Stayed 2 nights in Jul 2024

10/10 Excellent

Johnny

Stayed 2 nights in Nov 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not honor reservation. I you owe me a refund for the entire amount.
Stayed 1 night in Oct 2024

2/10 Terrible

Wayne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we were hit with hurricane Helene . The office staff did not make themselves available to help the people stranded there and locked the office door. We were charged for all 4 nights even though there was no food , water or electricity.
Stayed 4 nights in Sep 2024

2/10 Terrible

donice

Stayed 1 night in Oct 2024

2/10 Terrible

Ramona

I was very disappointed in that they would not even talk to us about not being able to go . Because of the hurricane.
Stayed 1 night in Oct 2024

10/10 Excellent

Vitaliy

Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities
Bed covers smelled like wet dog. Sprayed air freshener but didn’t work. Bed cover had not been washed. Absolutely disgusting having to sleep in a dirty bed. Disgusting.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Amenities, property conditions & facilities
The breakfast provided was excellent. The rooms were clean and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that allowed easy access to our activities for the week.
Stayed 6 nights in Jun 2024

10/10 Excellent

Bennie

Stayed 1 night in Sep 2024

6/10 Okay

Pam

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Tony

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Room was very clean and the staff was very friendly. Will stay again .
Stayed 1 night in Sep 2024

4/10 Poor

George

Liked: Staff & service, property conditions & facilities
Fire alarm went off. There was no fire. Clerk didn't know how to turn off alarm. It ranged for at least 30 minutes.
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Diana, Winston-Salem

Liked: Staff & service
Really want to rate “3.5”. Motel was adequate; breakfast included. Bathroom grout and tile would benefit from deep cleaning. Guest families enjoyed the pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024