We booked this one night stay months in advance, and it was very expensive at almost $350. When we drove in (8hrs) and arrived around 8pm, we were told that the pool, spa, and hot tub were all not working and there was nothing they could do, and that they would issue no refunds. No notice was sent to us prior and we feel we wasted a lot of money, as a key reason we booked this hotel was for the amenities. The front desk girl was very unhelpful and didn't seem to care that were we upset by the situation. We also waited for over 15 min to even be approached by the hostess when we arrived for dinner, and they were not that busy. Overall, the hotel was nice, but the staff were seriously lacking and the amenities were nonexistent for the high price we paid to stay here. Would not stay here again or recommend.