With a stay at Harzer Kultur- & Kongresshotel Wernigerode in Wernigerode (Wernigerode Old Town), you'll be a 6-minute drive from Wernigerode Castle. .This spa hotel is 6.6 mi (10.7 km) from Harz National Park and 0.1 mi (0.1 km) from Harz-Saxony-Anhalt Nature Park.
What's nearby
Wernigerode Marktplatz - 6 min walk
Wernigerode Town Hall - 6 min walk
Harz Narrow Gauge Railways - 7 min walk
The Miniature Park "Kleiner Harz" - 15 min walk
Wernigerode Castle - 18 min walk
Getting around
Wernigerode Central Station - 7 min walk
Hannover Airport (HAJ) - 94 min drive
Restaurants
Eiscafe Venezia - 5 min walk
Wernigerode Garden of India - 6 min walk
Cafe Wien - 5 min walk
Altstadt Passagen - 3 min walk
Brauhaus Wernigerode - 5 min walk
About this property
Harzer Kultur- & Kongresshotel Wernigerode
Hotel with 2 restaurants, near Wernigerode Castle
Harzer Kultur- & Kongresshotel Wernigerode offers 258 accommodations with hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Atempause has 2 treatment rooms. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 258 guestrooms. Complimentary wired and wireless internet access is available. Conveniences include phones and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Spelhus, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Wernigerode? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms.
Spelhus - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Teneo - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Berliner Zille - Onsite pub. Open daily.
Room service (during limited hours) is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Electric car charging station on site
Height restrictions apply for on-site parking
Off-site parking for EUR 8.00 per day; discounts available
Food and drink
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Spelhus
Teneo
Berliner Zille
Things to do
Arcade/games room
Fitness centre
Full-service spa
Sauna
A hot tub
Steam room
Family friendly
Arcade/games room
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance
Business services
Conference space (3272 square feet)
Meeting rooms - 10
Outdoors
Terrace
Spa
2 treatment rooms
Body treatments
Body wraps
Facials
Massages
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Area rugs in room
More
Designated smoking areas
Room amenities
Bedroom
Down duvet
Heating
Bathroom
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
More
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed in June.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 8.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Centrally located in Wernigerode, short walk from the station and a short walk to the main shopping area. Bit of a longer walk to the castle.
Room was a good nice, nice shower, beds comfortable. Breakfast was included, and was okay.
For the price we paid I would really have expected air con in the room, it was uncomfortably hot. They also seemed to have a coach party taking over the breakfast room.
Appart from that we have some very nice food in the hotel restaurant, and the beer was good too. The room was comfortable (apart from the temperature), the staff spoke English and were able to provide luggage storage during the day we departed.
Very conveniently located. Excellent breakfast.
Have to pay for parking. Wireless connection didn’t work throughout stay.
Verified traveller
Stayed 3 nights in May 2019
8/10 Good
Nick, Manchester
21 July 2018
Liked: Cleanliness, staff & service
Despite its size and the number of guests & tour groups, this hotel is surprisingly quiet other than in the very busy dining room.The reception staff are efficient and pleasant; we couldn't check in until 3pm, but left our luggage upon arrival. The rooms aren't luxurious but everything worked and the aspect was enjoyable; courtyard rooms might be a little noisier in hot weather if there are people in the courtyard.
The best aspects for us were the possibility of evening dining on site (everyday self-service buffet or separate grill type restaurant), and the location.
Stayed here to visit Wernigerode and hike the Brocken. Easy walk from the train station and to the town marketplace. Staff was friendly and helpful - they stored my luggage after checkout so I could hike. Room was comfortable with windows you can open to get fresh air.
A great hotel just a few minutes walk from the railway station and the town centre. Good plentyful selection of breakfast items. Only issue was they tried to charge me for 3 adults on the City tax €7.50 instead of 1 adult and 2 children at €5 so check you receipts carefully. Will def stay again tho.
Great place to stay for sightseeing the city, castle and is close to the train station...
Drew
6/10 Okay
Verified traveller
27 Sept 2013
Liked: Cleanliness, room comfort
Competent but no soul
Certainly a well run hotel, but a bit on the corporate side, lacking in character. However, included breakfast was extensive and staff friendly. However, Wernigerode has many hotels with much more character.
The service was fantastic - the room was comfortable and VERY roomy - I would stay here again in a heartbeat. It was within walking distance of the middle of town (Wernigerode) which was wonderfully quaint. They had a great Walpurgis festival going on - there's a shuttle up to the castle - parking was secure and VERY reasonably priced. Breakfast had many options and service was again wonderful. Will stay here again - great place if you want the historic railroad, too!
Our extended family had 3 rooms for 2 nights. The hotel itself is nice. Great location and breakfast buffet was fantastic but the staff was hit or miss. Don't get misled and agree to get the "tourist book" which you have to pay for upon checkout unless you understand what it is and if you will use it. One of our rooms overlooked the parking garage and there was a lot of noise throughout the first night and the hotel front desk was not at all helpful in that case ("There is nothing we can do"). Finally, when I went down to breakfast I put the "Do not disturb" sign on the door (It actually is a thing you put in the key card slot so there's no mistaking it) but the cleaning crew ignored it and went in the room all the same. In many hotels the staff speak very good English but not here. However the hotel electrician was very nice and helpful and the restaurant staff were delightful. The rooms were clean and comfortable but the Wi-Fi which we paid for didn't work well. We had to go into the hallway to get good reception which defeats the purpose when you purchase 24 hour Wi-Fi because you want to be able to use it when you relax. We stayed here because we wanted a place that included breakfast (well worth it) and parking. The clerk upon check-in could have mentioned that you can pay for parking at the front desk which is very convenient, but we only were told about it at check-out.
A very busy hotel with many bus tour group guests but the quality of the service and the quality, quantity and availability of the buffet style breakfast and dinner were all excellent. Guests staying for several nights had their own reserved tables for dinner and the service by the Head Waitresses (sometimes a blonde haired lady and sometimes a reddish haired lady) regarding ordering of drinks was exceptional.
Wir können das HKK sehr empfehlen was die Übernachtung angeht. Leider ist das Frühstück nicht so gut. Die Brötchen erwecken nicht den Eindruck frisch zu sein und leider wurde einiges nicht nachgefüllt oder es fehlte an Geschirr etc.
Auch das zugehörige Restaurant hatte keinen guten Service. Wir waren mit 8 Personen dort und wollten einen Kaffee trinken und ein Stück Kuchen essen. Nachdem wir das alles bekommen haben wurde unser Tisch nicht weiter bedient obwohl wir gern noch etwas getrunken hätten. Erst nachdem wir gefragt hatten haben wir noch etwas bestellen können. So etwas geht leider gar nicht.