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Hotel New Akao

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Akao

Public bath
Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)
Hot springs
Horizon Deluxe Family (Non-smoking) | View from room
Hot springs

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa

Explore the area

Map
1993-65 Atami, Atami, 413-8555
  • Atami Castle
    5 min walk
  • Atami Trick Art Museum
    8 min walk
  • Acao Forest
    12 min walk
  • Oshima (OIM)
    572 min drive

Room options

View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking)

  • 68 sq m
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

View all photos for Horizon Deluxe Triple (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple (Non-Smoking)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking)

  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking)

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking) | View from room

Horizon Superior King (Non-smoking)

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking)

  • 28 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking)

  • 36 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking)

  • 53 sq m
  • Sleeps 6
  • 8 Twin Futons

View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking) | View from room

Horizon Deluxe Family (Non-smoking)

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • 130 sq m
  • Sleeps 6
  • 11 Twin Futons

View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking)

  • 203 sq m
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking)

  • 54 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

  • 53 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

  • 63 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

  • 53 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking)

  • 55 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Exterior

Kamenoi Hotel Atami Annex

Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (94)
The price is AU$485
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Kamenoi Hotel Atami Annex

About the area

Atami

Located in Atami, Hotel New Akao is a 1-minute drive from Atami Castle and 5 minutes from Atami Sun Beach. .This family-friendly hotel is 2.5 mi (4.1 km) from MOA Museum of Art and 9.6 mi (15.5 km) from Manazuru Peninsula.

What's nearby

  • Atami Castle - 5 min walk - 0.4 km
  • Acao Forest - 12 min walk - 1.1 km
  • Kinomiya Shrine - 2 min drive - 2.5 km
  • Atami Sun Beach - 5 min drive - 1.9 km
  • MOA Museum of Art - 6 min drive - 4.1 km

Getting around

  • Yugawara Station - 9 min drive
  • Haneda Airport (HND) - 112 min drive

Restaurants

  • ‪熱海山口美術館 - ‬1 min drive
  • ‪Restaurant & Sweets 花の妖精 - ‬4 min walk
  • ‪ほっともっと - ‬17 min walk
  • ‪熱海 Muddy Cat - ‬16 min walk
  • ‪サンレモカフェ - ‬1 min drive

About this property

Hotel New Akao

Family-friendly hotel with 3 restaurants and a full-service spa
Hotel New Akao offers 350 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs, karaoke, and bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 kilometers.
Satisfy your appetite at one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 2 meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily.
Hotel New Akao has 3 restaurants on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (JPY 1000 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 2 kilometres
  • Free return train station shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2970 for adults and JPY 1650 for children
  • 3 restaurants
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 8250

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Hot springs
  • Karaoke
  • Kayaking
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/games room
  • Children's games
  • Free area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden

Spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM to midnight
  • Hot springs water temperature (Celsius) - 42
  • Indoor mineral hot springs (onsen)
  • Indoor private onsen (mineral springs) in communal space
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 1:00 PM to midnight
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Games
  • Rooftop garden

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Due to maintenance, this property's public bath "Sparium Nishiki" will not be available on November 29, 2024, from 10 AM-7 PM. The date is subject to change to December 4, 2024, due to the weather.

Renovations and closures

The property will be renovating from September 2 2024 to June 2 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Hotel New Akao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 735 reviews" "
Rating 8 - Good. 254 out of 735 reviews" "
Rating 6 - Okay. 103 out of 735 reviews" "
Rating 4 - Poor. 40 out of 735 reviews" "
Rating 2 - Terrible. 14 out of 735 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Awesome Ocean view
So enjoyable, love the fishing and ocean swim activities. Love the service of all staff. Kaiseiki dinner and breakfast is good. HIGHLY RECOMMEND HOTEL
Stayed 2 nights in Jul 2024

2/10 Terrible

Max

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a remnant of the 80s. Rooms are very dated and even some areas feel spooky.
Stayed 1 night in Jul 2024

10/10 Excellent

Yukiko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が古かった。
Stayed 2 nights in Jul 2024

10/10 Excellent

Jinghua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Yukiko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

David, Fresno

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and outdated property. The staff however were great and the buffet dinner was spectacular.
Stayed 1 night in Jun 2024

10/10 Excellent

Kyung Hwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hisae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ayako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Ken, Yokohama

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities
I stayed for 2 nights 3 days. This hotel is focused on group tour and for short stay as the choice of dinings are limited, menu at buffet are always the same so don’t expect too much about dining. This hotel is located a bit apart from the central Atami so you must have a car to go around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service is very good. The property itself looks old and tired. Value for money.
Stayed 2 nights in Feb 2024

8/10 Good

Masayoshi

Travelled with family
Liked: Cleanliness, amenities
long wait on elevator. 17 floors and we need to go up and down frequently
Stayed 3 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service, room comfort
Excellent staff, food and amenities
Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again.
Stayed 2 nights in Oct 2023

10/10 Excellent

shunichi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property built on a cliff overlooking the ocean. Consists of two wings, the first is 17 floors and the second is an additional 12 floors above. Buffet with very tasty Japanese food! Onsen experience (public and private). Access to garden and ocean. We did paddle boarding with beautiful views of a cave. Highly recommend this property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Very few Westerners at the hotel and I have read reviews that it is too Japanese - that's why we loved it! The onsens are incredible - a great variety - from small and quiet to busier with incredible views. We booked half board and enjoyed incredible breakfasts, a wonderful kaiseki dinner, plus an extremely tasty French dinner with delicious steak - and bread (proper bread - which is rare in Japan).
Stayed 2 nights in Jul 2023

10/10 Excellent

B Dau

Travelled with family
Nice View and the staffs are very friendly. I like most about the grand dinner and breakfast the hotel served. When you reserve the hotel, make sure you buy the dinner plan. It will make a lot easier for guests and more time to spend your stay at the hotel. Also, The hotel also provide the shuttle bus between the train station and the hotel. There is a bus line running the whole day that stops at least 15 photo spot including the beach. You have to pay only Yen 250 ($2) for a ride. You can take off wherever you want and you can take on any bus stop. You have to pay again after you take off. My stay was very smooth and I even extended one more night since I can’t enough staying there.
Stayed 1 night in May 2023

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023

8/10 Good

Teresa

Stayed 1 night in Mar 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was facing the water and was stunning. Both meals I had at the hotel were delicious. Even though I was staying solo I had a great window front table at breakfast!
Stayed 1 night in Feb 2023