The room was absolutely not prepared or equipped. The sheets were dirty, and you could tell that someone had slept in it beforehand and they just made the bed without cleaning or checking anything! There was leftover chocolate wrappers near the microwave, and there was trash in the bins still. The customer service was horrible as the staff I dealt with were snappy, and sassy. Moreover, later at night when I checked for the security deposit, I found out the woman that checked us in had took an extra $57 for herself! Thankfully they gave it back, but it’s unfortunate that such a thing would have happened.