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Best Western Hotel d'Arc

4.0 star property

Photo gallery for Best Western Hotel d'Arc

Interior
Business centre
Exterior
Bicycling
Exclusive Room, 1 King Bed, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
37 Ter, Rue de la Republique, Orléans, Loiret, 45000
  • Place du Martroi
    ‪6 min walk‬
  • Hôtel Groslot
    ‪7 min walk‬
  • Loire a Velo Cycle Path
    ‪7 min walk‬
  • Orleans (ORE-Bricy Air Base)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Novotel Orléans Centre Gare

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (84)
The price is AU$219
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Novotel Orléans Centre Gare

About the area

Orléans

A stay at Best Western Hotel d'Arc places you in the heart of Orléans, within a 10-minute walk of Place du Martroi and Hôtel Groslot. .This eco-certified hotel is 0.6 mi (1 km) from House of Joan of Arc and 0.7 mi (1 km) from Loire a Velo Cycle Path.

What's nearby

  • Place du Martroi - 6 min walk
  • Hôtel Groslot - 7 min walk
  • Loire a Velo Cycle Path - 7 min walk
  • House of Joan of Arc - 9 min walk
  • Sainte-Croix Cathedral - 10 min walk

Getting around

  • Gare d'Orléans Tram Stop - 1 min walk
  • Orléans Avenue de Paris Station - 4 min walk
  • Paris Charles de Gaulle Airport (CDG) - 135 min drive

Restaurants

  • ‪Tex Mex - ‬4 min walk
  • ‪La Brioche Dorée - ‬2 min walk
  • ‪Trib's - ‬3 min walk
  • ‪L'Orient Express - ‬3 min walk
  • ‪Cafés Jeanne d'Arc - ‬3 min walk

About this property

Best Western Hotel d'Arc

Eco-certified hotel with a 24-hour front desk and a coffee shop
Best Western Hotel d'Arc offers 35 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 17 per person
  • 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Dining table
  • Corner/local shop
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN d'Arc
BEST WESTERN d'Arc Orleans
BEST WESTERN Hotel d'Arc
BEST WESTERN Hotel d'Arc Orleans
Hotel d Arc
Best Western Hotel d'Arc Hotel
Best Western Hotel d'Arc Orléans
Best Western Hotel d'Arc Hotel Orléans

Best Western Hotel d'Arc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 404 reviews
Rating 8 - Good. 169 out of 404 reviews
Rating 6 - Okay. 53 out of 404 reviews
Rating 4 - Poor. 27 out of 404 reviews
Rating 2 - Terrible. 8 out of 404 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noëmi

Stayed 4 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As part of a short tour along the Loire river, the staff were most informative, friendly and helpful. The location and facilities of Orleans made for a perfect choice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the ancient town and cathedral.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Very very nice bed. The best shower I've ever experienced in a hotel. Stayed an overnight - checked in late around 11:15 pm and left early the next morning. This is a very lovely town. Please note: parking is off site. You have to drop your luggage off and then drive to the parking and walk back about 12 minutes to the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel when visiting Orleans. Close to the station and the centre of town. The staff are very friendly and helpful. Breakfast is also good and a check out time of 12noon very civilised.
Stayed 4 nights in Aug 2024

6/10 Okay

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peux mieux faire pour le déjeuner
Chambre propre et confortable . Petit déjeuner horriblement cher pour la qualité servie . La fiche que l hôtel vous adresse afin de faciliter votre arrivée ne sert a rien et en plus les prix ne sont pas juste
Stayed 1 night in Aug 2024

4/10 Poor

Alain

Liked: Room comfort
Disliked: Property conditions & facilities
Très décevant !
La literie était très bien et c’est le seul côté positif que je retienne. Pour une nuit à 200€, nous n’avons pas été contents et on se demande pourquoi l’hôtel bénéficie de 4 étoiles . Nous allons toujours dans des 4 étoiles et passons environ 30 nuits/an à l’hôtel donc bonne expérience. L’hôtel est très bruyant ( les voisins de chambres, le tramway dans la rue, des bruits parasites dans le couloir) , bref, difficile de trouver le sommeil. La salle de bain est minuscule. En me séchant les cheveux , mes coudes heurtaient la paroi de douche ou le mur ! Le petit déjeuner se déroule dans une pièce trop petite où il est difficile de trouver une place et quand c’est le cas, c’est collé -serré avec les voisins. Les œufs brouillés ressemblent à de l’éponge … Le parking est loin de l’hôtel (7 mm à pied) et c’est pénible pour les bagages !
Stayed 1 night in Aug 2024

6/10 Okay

Alfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not 4-Star
Nice hotel, great staff, but this is not 4-star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing so helpful, room was a good size, shower room perfectly set out and a 5min walk from the station! Shopping and food outlets on the doorstep and a 10min walk to the river
Stayed 5 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good room lovely staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stellan

Travelled with family
Stayed 1 night in Jun 2024

2/10 Terrible

Ruben, La Jolla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DON’T STAY IN THIS HOTEL. Someone stole our computer from our room. We stayed there for a night from Saturday to Sunday in June. I chose the hotel because it had 4 stars and Expedia said it had parking. The first surprise is that DOES NOT HAVE PARKING, the receptionist sends you to a city parking that is 10-min. walking distance (add another 10 euros to your budget). BW will not pay it for you. The 4-star rating is an overstatement. The building is old, lacks proper maintenance. AC in rooms does not work. The coffee machine in the lobby does not work. We were given a room that had no soap and the shower drain was clogged. We asked for a room change and we got the room next door. Both (standard) rooms were small. At some point when we went briefly outside the room either that evening or the next morning, somebody entered our room, opened my backpack and stole our computer and its charging cord. Only that and for that reason we realized until we had left Orleans and had arrived to Paris. I have called the reception three times, I wrote an email… and so far, four days later, the Hotel has done nothing to help me. AVOID Best Western Hotel d’Arc. One of the worst hotel experiences in my life and I am a seasoned traveler.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
old property. good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Julien

Fantastic staff. I would specifically thank the girl who lived in the US. Thanks again I will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Hubert

Stayed 1 night in Mar 2024

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Grande chambre et accueil top
Stayed 2 nights in Dec 2023

10/10 Excellent

PETE

Stayed 1 night in Dec 2023

6/10 Okay

David

Stayed 1 night in Oct 2023

10/10 Excellent

Nikolai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023