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Aparthotel

Chagala Residence Atyrau

4.0 star property

Photo gallery for Chagala Residence Atyrau

Lobby lounge
Lobby lounge
Daily buffet breakfast (KZT 4300 per person)
Bar (on property)
Indoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available

Explore the area

View map
Azzatyk 2, Atyrau
  • Art Museum
    ‪5 min walk‬
  • Flagstaff Monument
    ‪15 min walk‬
  • Atyrau University
    ‪15 min walk‬
  • Atyrau (GUW)
    ‪10 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, desk, soundproofing

Apartment, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds

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Front of property

River Palace Hotel

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  • Breakfast included
  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 8 reviews
River Palace Hotel

About the area

Atyrau

With a stay at Chagala Residence Atyrau, you'll be centrally located in Atyrau, just a 5-minute walk from Art Museum and 6 minutes by foot from Atyrau National History Museum. .This aparthotel is 0.5 mi (0.8 km) from Atyrau Regional Drama Theater and 0.7 mi (1.1 km) from Oblakimata Park.
View more Aparthotels in AtyrauOpens in a new window

What's nearby

  • Art Museum - 5 min walk - 0.5 km
  • Oblakimata Park - 7 min walk - 0.6 km
  • Flagstaff Monument - 15 min walk - 1.3 km
  • Atyrau University - 15 min walk - 1.3 km
  • Victory Park - 5 min drive - 4.1 km

Getting around

  • Atyrau (GUW) - 18 min drive

Restaurants

  • ‪Çoban - ‬12 min walk
  • ‪Roof Bar - ‬16 min walk
  • ‪Sancak - ‬1 min walk
  • ‪Coffee Boom - ‬16 min walk
  • ‪Ramshtek II - ‬12 min walk

About this property

Chagala Residence Atyrau

Aparthotel in Atyrau with a health club and a sauna
Chagala Residence Atyrau offers 64 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include dining tables. 43-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs, slippers, complimentary toiletries, and toothbrushes and toothpaste.

This Atyrau aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool, a health club, and a sauna.
Make yourself at home in one of the 64 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Wired and wireless internet access is complimentary, while 43-inch LED televisions with digital programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless internet access and a reception hall.
Satisfy your appetite for lunch or dinner at Petrovski, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. This aparthotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Petrovski - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered parking on site (KZT 835 per day)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Petrovski

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KZT 4,300 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Late-night room service
  • Wet bar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub
  • In-room accessibility
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 1 building
  • 64 units
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 4300 per person
  • Airport shuttle fee: KZT 5000 per person (one-way)
  • Uncovered self parking fee: KZT 835 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Chagala Residence Atyrau Aparthotel
Chagala Residence Aparthotel
Chagala Residence
Chagala Atyrau Atyrau
Chagala Residence Atyrau Atyrau
Chagala Residence Atyrau Aparthotel
Chagala Residence Atyrau Aparthotel Atyrau

Chagala Residence Atyrau Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Front desk were a bit weird, two people barking instructions at the same time. I felt like an intruder, not a guest. Every other thing was fine but front desk were not friendly or very helpful.
Stayed 2 nights in Jan 2025

2/10 Terrible

IURII

Business traveller
Stayed 2 nights in Dec 2024

8/10 Good

Vadim

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were of good size. Property was walking distance from a very nice bar. The security was good. The food was very good.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

William

Liked: Staff & service

Good central location

The accommodation was relevant to the price . Spacious 2 bedroom flat with all essentials to provide livevin service
Stayed 7 nights in Feb 2019

4/10 Poor

Dale

Liked: Cleanliness

Disappointed.

The apartments generally are good, however the heating and cooling never works so you either freeze or feel like it is a sauna. When you complain they give hindreds of excuses all of which turn out to be not true. They also constantly run out of items on the menu which is already very limited.
Stayed 6 nights in Jun 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay in Chagala very good value for money ave stars here for 3 years now
Stayed 10 nights in May 2018

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service, room comfort

Warm place but hard to find

Room was clean, heating system is very good, hard to find

8/10 Good

Juan, Bogota

Liked: Cleanliness, property conditions & facilities, room comfort

Good choice to stay in Atyrau

I like Chagala residences since is an easy and comfortable stay with no particular negative to remark. Room decoration in main building is comfortable, warm
Stayed 5 nights in Jan 2018

8/10 Good

Juan, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found Chagala a good option for a stay in Atyrau
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in Atyrau

Stayed in the Renaissance the previous visit to Atyrau and this hotel offers significantly better value (by far). Spacious rooms with kitchenette and living room space, good food at reasonable prices, and good overall level of service. Recommended.
Stayed 3 nights in Oct 2017

10/10 Excellent

Maymon

Stayed 1 night in Feb 2025

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Everything is good just I think breakfast time should be a bit late on weekends.
Stayed 1 night in Mar 2019

10/10 Excellent

Vladislav, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Деловая поездка

Хороший завтрак.
Stayed 3 nights in Jan 2019

2/10 Terrible

Suradzh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Would avoid in future

Booked in the new building but was sent to the old one. Room was ok but bathroom was dirty. Hairs in bathing tub, spider in the floor corner. Otherwise, friendly staff.
Stayed 2 nights in Sep 2018

8/10 Good

AHMET ULKU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort