Located in Aurora, The Bertram Inn & Conf Ctr Trademark Collection by Wyndham is within a 5-minute drive of ThornCreek Winery and Aurora Farms Premium Outlets. .This hotel is 10.4 mi (16.8 km) from MGM Northfield Park and 13.6 mi (21.8 km) from Cuyahoga Valley National Park.
What's nearby
Aurora Farms Premium Outlets - 4 min drive
Cleveland Clinic - Family Health and Surgery Center Twinsburg - 11 min drive
Cuyahoga Valley National Park - 19 min drive
MGM Northfield Park - 20 min drive
Kent State University - 25 min drive
Getting around
Cleveland Hopkins International Airport (CLE) - 40 min drive
Restaurants
Buffalo Wild Wings - 4 min drive
McDonald's - 4 min drive
Mason Jar Grill And Pu - 4 min drive
McDonald's - 3 min drive
Thorncreek Winery - 3 min drive
About this property
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham
Hotel in Aurora with area shuttle service and a fitness center
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham offers 224 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.
This Aurora hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 224 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at Leopard Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Chinese (Mandarin), English, French, Korean, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Free local area shuttle
Food and drink
Buffet breakfast available for a fee daily 7 AM–11 AM: USD 10.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Leopard Restaurant
Paws Restaurant
Things to do
Arcade/games room
Fitness centre
Outdoor pool
Family friendly
Arcade/games room
Free area shuttle
Outdoor pool
Rollaway/extra beds (surcharge)
Conveniences
Banquet hall
Lift
Front-desk safe
Newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Business services
Business centre
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
Room amenities
Bedroom
Air conditioning
Bed sheets
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Coffee/tea maker
More
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 25.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 10.00 per person
Airport shuttle fee: USD 75.00 per vehicle (roundtrip)
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Property is also known as
Bertram
Bertram Aurora
Bertram Inn
Bertram Inn Aurora
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio
Bertram Inn Conf Ctr Trademark Collection Wyndham Aurora
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Hotel
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 55 out of 159 reviews" "
10 - Excellent
55
Rating 8 - Good. 51 out of 159 reviews" "
8 - Good
51
Rating 6 - Okay. 28 out of 159 reviews" "
6 - Okay
28
Rating 4 - Poor. 12 out of 159 reviews" "
4 - Poor
12
Rating 2 - Terrible. 13 out of 159 reviews" "
2 - Terrible
13
8.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Amy Christine
22 Sept 2024
Liked: Cleanliness
Outdated, no fridge in our room, and garbage can in room has trash left in it.
I am sure this hotel was elegant in its day. And the room itself felt okay...perhaps a little worn...and a little too dark..with not many outlets for today's tech stuff. The air conditioning seemed difficult to manipulate. We were glad to have coffee available...would have been nice to just be able to have breakfast there..but not available. The staff were very kind, nice and helpful. It was very close to our wedding venue site so that was awesome.
Most beautiful pool in the world birthday party for our 5 year old stayed a week every day is perfect here
Wayne
Stayed 1 night in Aug 2024
8/10 Good
Cindy
Travelled with family
24 Aug 2024
Liked: Staff & service, room comfort
Good stay and great location.
The service and food were excellent but the hotel was very dated & smelled of mildew. It was just purchased so hopefully the new owner will give it a refresh and update. The location and surrounding area are excellent. The hotel is large with a banquet area and game room which were nice to have.
This was the grossest hotel I have ever stayed in. This place used to be the place when I was a kid, growing up in the area. But it looked like it hadn’t been updated since it was built. The lights were dim and some not working properly. The wallpaper was peeling off the walls and there was old food stuck on the walls. Very disappointing to see the place has gone down hill.
Kelsey
Stayed 1 night in Aug 2024
6/10 Okay
shannon
18 Aug 2024
Liked: Staff & service
Disliked: Cleanliness
The door on side b does not lock which is concerning for a single traveler. There was mold in the bathroom and the tv would not shut off, so i needed to inplug it.
There was nothing wrong with the hotel. I was not aware of the cleaning every third day policy even after checking in. The parking lot was not a good view.
Linda
Stayed 6 nights in Jul 2024
8/10 Good
Julie
25 July 2024
Liked: Cleanliness, staff & service, room comfort
Nice place
The hotel was probably high end years ago. It was reasonably priced, clean and as pictured. The water pressure is low but I enjoyed our stay. Overall I’d recommend. We stayed for one night while we saw a baseball game.
Julie
Stayed 1 night in Jul 2024
6/10 Okay
Verified traveller
Travelled with family
24 July 2024
Liked: Cleanliness
Pool was amazing, rest of hotel needs updating
Hotel has not been updated in a very long time, hallways and rooms are dark and outdated. Our two full beds were very small. Very minimal toiletries and linens provided. The pool was amazing though, one of the nicest and largest hotel pools and patios we’ve seen. Location is in a good area close to shops and restaurants.
This was a disappointing experience for a Wyndham conference hotel. The meeting rooms are in disrepair and the restaurant/bar has odd hours, closing at 9 pm on a Saturday night. There is an odor in the hallways that is off-putting and the TV channel menu is counter-intuitive to anything I had seen before.