DoubleTree by Hilton Austin - University Area

4.0 star property

Photo gallery for DoubleTree by Hilton Austin - University Area

Outdoor pool, pool loungers
Exterior
Courtyard
Lobby
Theatre show

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
1617 Interstate Hwy 35 N, Austin, TX, 78702
  • Moody Center
    ‪7 min walk‬
  • University of Texas at Austin
    ‪9 min walk‬
  • Darrell K. Royal - Texas Memorial Stadium
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Austin

Located in Austin (Central East Austin), DoubleTree by Hilton Austin - University Area is within a 5-minute drive of University of Texas at Austin and Austin Convention Center. .This hotel is 1.5 mi (2.4 km) from Texas State Capitol and 1.6 mi (2.6 km) from Sixth Street.

What's nearby

  • University of Texas at Austin - 9 min walk
  • Texas State Capitol - 16 min walk
  • Austin Convention Center - 2 min drive
  • Sixth Street - 3 min drive
  • Moody Theater - 3 min drive

Getting around

  • Downtown Station - 2 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 13 min drive

Restaurants

  • ‪Mohawk - ‬14 min walk
  • ‪Franklin Barbecue - ‬9 min walk
  • ‪Sour Duck Market - ‬12 min walk
  • ‪Cuantos Tacos - ‬7 min walk
  • ‪Denny's - ‬3 min walk

About this property

DoubleTree by Hilton Austin - University Area

Hotel with a 24-hour fitness center, a quick walk to University of Texas at Austin
DoubleTree by Hilton Austin - University Area offers 149 accommodations with MP3 docking stations and DVD players. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 149 guestrooms featuring refrigerators and MP3 docking stations. 37-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, The BISTRO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Austin? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The BISTRO Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Bistro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 35.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 22.75 for adults and USD 22.75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The BISTRO Restaurant
  • The Bistro

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.75 for adults and USD 22.75 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Austin University Area
DoubleTree Hilton University Hotel
DoubleTree Hilton University Hotel Austin Area
DoubleTree University
DoubleTree Hilton Austin University Area Hotel
DoubleTree Hilton University Area Hotel
DoubleTree Hilton University Area
Doubletree Hotel Austin
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin - University Area Hotel
DoubleTree by Hilton Austin - University Area Austin
DoubleTree by Hilton Austin - University Area Hotel Austin

DoubleTree by Hilton Austin - University Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Tracey, San Antonio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We chose this hotel, due to the quick and easy walk to the Moody Center. The room was ok. Refrigerator only stays on for 2 hours and then shuts off for a couple hours, very strange, so items do not stay consistently cold. Air conditioner unit extremely loud. Breakfast buffet is very overpriced ($23) and only available from 6-9 am. Also, there is a gratuity on the bill which brought my total to $53 for 2 buffets!!! WAY TOO MUCH!!! The coffee is taken away at exactly 9 am. My husband couldn't get a second cup! When hae and another gentleman asked about it, they were tol thar necause tgis hotel is franchise owned, they are not required to follow the Doubletree corporate policies. There were not many choices for food on the buffet, at least not worth the price they charge. The toaster was unavailable to make toast, english muffins and bagels. Asked the worker how I toast my english muffin. She took it to toast it and never brought it back to me. After 15 minutes, when i went to ask about it, she brought it back to me, but it looked like like it wasn't toasted and it was cold! Would suggest Denny's, next door instead, for breakfast! Restaurant was not open for service, except frozen toaster oven pizzas on Thursday night, when the hotel was clearly fully- booked, due to a concert at the Moody Center, a football game and other college happenings. Very inconvenient! Parking is $35 per 24 hours, not sure why they charge for parking, if you are staying there!
Stayed 1 night in Nov 2024

2/10 Terrible

Fayemeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tenille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Long Yan Aaron

Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Business traveller
Room was clean, smelled great and was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

ALMA

Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a hotel within walking distance to Moody Center for a concert. It was an easy, safe walk and the staff was so friendly. We loved our stay.
Stayed 1 night in Nov 2024

8/10 Good

Jaye M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here because it was close to Moody Center. Light staffed.
Stayed 1 night in Nov 2024

10/10 Excellent

Julissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2024

8/10 Good

Ian, Watchet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel itself are great. Unfortunately they were having some technical issues during my stay. I prefer to put everything on my room but everything had to be paid individually with a credit card. They had limited draught beer and when one ran out there was no replacement for the remainder of my stay. Minor issues but worth mentioning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Felina

Stayed 1 night in Oct 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Did not like the added expense of parking. Our room smelled like chinese food. Fridge couldve been cleaner. Staff was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Isabel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Will be back when visiting family in the area!
Stayed 2 nights in Jul 2024

2/10 Terrible

LIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bad experience during my stay at this hotel. Here are some issues I encountered: 1. **Misleading Information About the Location:** - The hotel displays an image of the UT Tower and suggests it’s an easy walk to the UT campus. In reality, the hotel is about a 20-minute walk away, requiring guests to cross a highway and a bridge. - Despite being advertised as a four-star hotel with a beautiful pool and patio, the pool is very small, there is no patio, just a few outdoor chairs, and only one restaurant with a limited menu. 2. **Unprofessional Service:** - I didn’t receive the exclusive DoubleTree welcome cookie at check-in. - There was a lack of basic hospitality. When I asked the front desk about the patio and other restaurant options, the manager responded that it was our hotel and suggested I ask my agent. (For the record, I always book through Expedia as I am a Platinum member.) - There was no follow-up or feedback when I brought these issues to the hotel first. 3. **Overcharging:** - In addition to the one-night stay charge of about $269 (including tax), there was a $40 fee for on-site public parking, and a bottle of water cost $3. Anyway, this was my stay experience, maybe just case by case.
Stayed 1 night in Oct 2024

10/10 Excellent

Kacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and SIL just gave birth via c-section to their baby who was flown to St. David's NICU and we called to see if they would help w/ adding more pillows to their room & they did. My daughter slept very well all 4 nights. THANK YOU!
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Flower

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn’t like the shower head handle did function properly & did not get full effective
Stayed 1 night in Oct 2024