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Embassy Suites by Hilton Austin Arboretum

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Terrace/patio
Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    15 min walk
  • Domain Northside
    4 min drive
  • Museum of Ice Cream
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Austin Central

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1244)
The price is AU$226
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Embassy Suites by Hilton Austin Central

About the area

Austin

With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. .This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.

What's nearby

  • Arboretum at Great Hills Mall - 15 min walk
  • Q2 Stadium - 4 min drive
  • Domain Northside - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Dave & Buster's - ‬6 min walk
  • ‪Cava - ‬4 min drive

About this property

Embassy Suites by Hilton Austin Arboretum

Suburban Austin hotel in Gateway with free breakfast
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
DJs American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • DJs American Grill

Things to do

  • Access to nearby indoor pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1959 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 1003 reviews" "
Rating 8 - Good. 211 out of 1003 reviews" "
Rating 6 - Okay. 168 out of 1003 reviews" "
Rating 4 - Poor. 129 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Swimming pool and tub in dire neglect.
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The air condition broke and everyone left the hotel because it got extremely hot. The front desk staff was overwhelmed by the situation and didn’t really have a plan to help everybody.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great! Staff accommodated a late checkout which was also great. The complimentary drinks and snack were a lovely surprise as well.
Stayed 1 night in Aug 2024

4/10 Poor

Theron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators were faulty. Carpet needs replacing. Need more waffle machines in breakfast area.
Stayed 1 night in Aug 2024

2/10 Terrible

Juan Carlos Serrano

Liked: Cleanliness, staff & service, property conditions & facilities
55
Stayed 2 nights in Aug 2024

2/10 Terrible

JUAN ALBERTO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Thinking about not coming back to this hotel again
Bed and sofa bed are very uncomfortable
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The booking from Hotels.com states free parking and we had to pay for parking. I would have stayed somewhere else where parking is free.
Stayed 3 nights in Aug 2024

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 3 days. The hotel was very nice. The staff very helpful. They brought up the blanket and pillows very quickly when we asked. The text to us everyday was a nice touch. Wish the happy hour snacks were a little classier than chips and crackers.
Stayed 2 nights in Aug 2024

6/10 Okay

Susana, Allen

Travelled with partner
Liked: Staff & service
We have stayed here many times over the last 5 years. The facilities have really deteriorated with no signs of repair.
Stayed 1 night in Aug 2024

8/10 Good

DAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Stayed 1 night in Aug 2024

8/10 Good

Ne'Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

STEVE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok experience but not up to Embassy standards.
Staff are welcoming and helpful. But this Embassy is not keeping up with ALL THE OTHER Embassy Suites. Pool area is awful - ceiling is dripping some kind of water into the pool and hot tub. The water is green. Breakfast is really weak. Hot food is only ordered by counter so you no longer see what is available. Have to keep asking for more bacon or hashbrowns which is inconvenient. Orange juice is super diluted - more like just water. We had two room 321 and 322. They were aged but clean. Beds were nice. The rooms were didn’t cool down enough to our liking but it was 103 for the highs outside. For the price that we paid - we should have chosen one of the other Embassy Suites or the Drury Plaza which is comparable. Good luck.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I did not like is the 15.00 for self parking!!
Stayed 1 night in Aug 2024

4/10 Poor

Matt

Stayed 1 night in Aug 2024

6/10 Okay

Moabe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
broken toilet
Stayed 1 night in Jul 2024

4/10 Poor

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty showers
Mold in showers
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Rhoshanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was wonderful. The staff was hospitable. We really enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Check in was super easy ladies at the front desk were extremely friendly and courteous. Happy hour was fantastic. Room was clean with a little mold in the bathtub. Water pressure was low, air conditioning did not get cool, Poole was a dark green and so was the hot tub however, both were still open for use.
Stayed 1 night in Jul 2024

10/10 Excellent

Demetrece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024