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Hampton Inn & Suites Austin - Downtown / Convention Center

3.0 star property

Photo gallery for Hampton Inn & Suites Austin - Downtown / Convention Center

Lobby
Terrace/patio
Lobby
Exterior
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
200 San Jacinto Blvd, Austin, TX, 78701
  • Austin Convention Center
    ‪5 min walk‬
  • Lady Bird Lake
    ‪5 min walk‬
  • Moody Theater
    ‪6 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 27.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Fitness Room with Spin Bike & Gymrax)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Fitness Room with Spin Bike & Gymrax)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness Room with Spin Bike & Gymrax)

Room, 1 King Bed (Fitness Room with Spin Bike & Gymrax)

Room, 1 King Bed (Fitness Room with Spin Bike & Gymrax)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with digital channels, TV

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Austin

Hampton Inn & Suites Austin - Downtown / Convention Center is centrally located in Austin, a 5-minute walk from Austin Convention Center and 5 minutes by foot from Lady Bird Lake. .This hotel is 0.4 mi (0.7 km) from South Congress Avenue and 0.6 mi (1 km) from Sixth Street.

What's nearby

  • Austin Convention Center - 5 min walk
  • Sixth Street - 8 min walk
  • South Congress Avenue - 11 min walk
  • University of Texas at Austin - 3 min drive
  • Zilker Park - 4 min drive

Getting around

  • Downtown Station - 5 min walk
  • Austin Station - 8 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • ‪Zanzibar - ‬2 min walk
  • ‪Corner Restaurant - ‬2 min walk
  • ‪Fareground - ‬3 min walk
  • ‪Cooper's Old Time Pit Bar-B-Que - ‬4 min walk
  • ‪Forthright - ‬4 min walk

About this property

Hampton Inn & Suites Austin - Downtown / Convention Center

Hotel with free breakfast, a quick walk to Austin Convention Center
Hampton Inn & Suites Austin - Downtown / Convention Center offers 209 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 209 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. A complimentary continental breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn & Suites Austin - Downtown / Convention Center has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 70 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Austin Downtown
Hampton Inn Hotel Austin Downtown
Hampton Inn Austin Downtown Hotel
Hampton Inn & Suites Austin - Downtown / Convention Center Hotel

Hampton Inn & Suites Austin - Downtown / Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bettine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Disliked: Staff & service
I showed up at the property and was told they couldn't honor my reservation because they were overbooked. They weren't able to find me a room at another hotel. It was a horrible experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No parking charge listed on Hotels.com, most hotels have that amount per night listed. Only parking available is over priced valet parking. I Paid in advance so I could not switch hotels, seems like a bait and switch. I would have booked a different hotel if the parking fee was listed.
Stayed 4 nights in Oct 2024

4/10 Poor

Matt

Business traveller, Travelled with partner
Disliked: Staff & service
The service at this place is terrible. The front desk clerk completely screwed us at check-in; the breakfast was horrible, the coffee was like brown water, and there were no smart TV's in the room. After 3 years of traveling with my fiance, she finally said "i hate this place and we're never coming back". Im in ATX every few weeks for business, wont be coming back to this place for sure!!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Not a great stay
On the last night of stay, my keys stopped working. Had to go to front desk three times to get someone to come replace batteries in the lock mechanism. Work up that morning to little red ants all over the bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan, LAKESIDE MARBLEHEAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Oct 2024

6/10 Okay

Howard

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place it was clean and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible hotel in downtown Austin, walkable to Lady Bird lake trails and sixth street. Fun times were had during a 36 hour layover packed in activities with great memories without using a rental car. We would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brooke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a good experience. No complaints. The free breakfast was also a winner. Would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at
Stayed 1 night in Nov 2024

4/10 Poor

Antonio

Travelled with partner
Disliked: Cleanliness, staff & service
Reserved an ADA king bed room but was given a queen bed fitness room. We are elderly and really needed an ADA room had no use for the stationary bike, weights and other exercise equipment. The desk personnel were not understanding and more or less said take it or leave. This hotel does not honor any reservation and gives you whatever room they want.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, helpful and efficient. Valet parking is a must and, while a bit expensive, is incredibly efficient. Well located for walking to entertainment venues and good restaurants. Rooms are quiet!!!
Stayed 3 nights in Oct 2024

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is the perfect location to eat and drink anywhere downtown. The room was clean for the most part. I did leave food outside, and somehow, ants got in. I don’t know where they came from. I wish parking were more convenient and reasonable, especially if you stay there. Complimentary breakfast is not good at all and has limited options, so you can sleep in and not have to worry about it
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Travelled with family
Bait and switch
I didn’t get the room I paid for. I was supposed to get room with an exercise bike in the room. Instead I got large handicap room. Manager claimed it was an upgrade, but it was not what I had expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE loved this property. It started with three valet parking attendant. Checking in was made very easy with Payton. He made it painless and offered suggestions for visiting and great restaurants. Thank you all so much.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very nice rooms and comfortable beds
Stayed 1 night in Oct 2024

6/10 Okay

Olga

Travelled with group
Liked: Staff & service
Unhappy
At first stay was good until my friend & i were woken up at 6 am by the clock alarm on nightstand. Then, when we needed to leave & our ride was there waiting, we had to wait for 4 elevators to come through before 1 elevator actually had room enough for my friend & i the luggage cart to board elevator. Room also felt musty, not aired out. Unsure how well air is circulated in rooms or throughout hotel. Was coughing a lot more than I usually do.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024