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Hampton Inn & Suites Austin - Lakeway

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Austin - Lakeway

Exterior
Studio Suite, 2 Queen Beds, Non Smoking | Private kitchen
Hypo-allergenic bedding, in-room safe, iron/ironing board
Reception
Studio Suite, 1 King Bed, Non Smoking | Private kitchen

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
2013 Ranch Road 620 South, Lakeway, TX, 78734
  • Lake Travis
    3 min drive
  • Falconhead Golf Club
    4 min drive
  • Flintrock Falls at The Hills Country Club
    6 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    40 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Whirlpool)

Room, 1 King Bed, Non Smoking (Whirlpool)

Room, 1 King Bed, Non Smoking (Whirlpool)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Lakeway

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (503)
The price is AU$175
for 1 night
includes taxes & fees
5 Jan - 6 Jan
La Quinta Inn & Suites by Wyndham Lakeway

About the area

Lakeway

With a stay at Hampton Inn & Suites Austin - Lakeway in Lakeway, you'll be within a 5-minute drive of Lake Travis and Brain and Heart Health. .This hotel is 13.3 mi (21.4 km) from Lake Austin and 14.8 mi (23.8 km) from Lady Bird Lake.

What's nearby

  • Lake Travis - 3 min drive
  • Falconhead Golf Club - 4 min drive
  • Flintrock Falls at The Hills Country Club - 6 min drive
  • Lake Austin - 22 min drive
  • University of Texas at Austin - 25 min drive

Getting around

  • Austin Station - 23 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 40 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • ‪P. Terry's Burger Stand #5 - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Torchys Tacos - ‬6 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Hampton Inn & Suites Austin - Lakeway

Hotel in Lakeway with free breakfast and a 24-hour front desk
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:00 AM

Things to do

  • Golf
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Austin Lakeway Hotel
Hampton Inn Austin Lakeway
Hampton Inn Suites Austin Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel
Hampton Inn & Suites Austin - Lakeway Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel Lakeway

Hampton Inn & Suites Austin - Lakeway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 685 reviews" "
Rating 8 - Good. 176 out of 685 reviews" "
Rating 6 - Okay. 41 out of 685 reviews" "
Rating 4 - Poor. 23 out of 685 reviews" "
Rating 2 - Terrible. 21 out of 685 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hvac outside was very Noisy.
Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was extremely rude and acted as if it was a bother to help you.
Stayed 1 night in Aug 2024

4/10 Poor

Simone

Disliked: Staff & service, property conditions & facilities
I stayed at this property a couple of years ago for a wedding and returned this time for another wedding. Unfortunately, this stay was unpleasant. The bed was very uncomfortable and lumpy. The ir conditioning cut out continuously, and the phone didn't work to call the front desk. There were stains on the sheets, the shower water was lukewarm at best, and the power went out for the entire property and did not come back on before checkout. The front desk clerk was unapologetic and was of no help stating that management was not on the property and it is what it is. I will not stay here again, and it was most definitely not what I've come to expect from a Hilton property.
Stayed 1 night in Aug 2024

10/10 Excellent

ROSILYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little dated , but very clean. The staff was very courteous. Taryn was an excellent host. She informed us of the benefits of the Hilton Honors program and provided a lot of helpful suggestions for things to do!
Stayed 3 nights in Jul 2024

8/10 Good

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Whitney

It was clean, neat and reasonably priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Theresa

Stayed 3 nights in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Kellie

Stayed 2 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Stayed 2 nights in May 2024

2/10 Terrible

Phi

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We've booked at Hampton InnSuiteAustinLakeway since 2/29/24 for1 night on5/25/24 when we arrived at the hotel the guy at the front desk said they couldn't find our itinerary number,I showed my# at the Expedia website and the email from hotel sent to me 1 day before to check in online and asked him to explain it so I could understand, he texted back and forth to his boss for a while and then said sorry it was last time I gave a bad review to them then they cancel my reservation?this is my first time in Austin and booked a hotel with them, they can't do that with the client because that reason?I wish I could record our entire conversation as evidence,I think the hotel has cameras that record video. because they felt that we were Asian people who didn't understand much English so they could say whatever they wanted and treat us like that. They wanted us to leave in the middle of the night without a satisfactory solution other than saying sorry we were full and the surrounding hotels were also full, if I was not satisfied with their solution, either I contact Expedia or call the police!!! We were tired, hungry, and angry, and we couldn't find Expedia's customer service number It was a terrible evening to start our visit to Austin. After spending 1 hour contacting Expedia we got the room at Moutain Star 5 minutes away, we had to endure and go through a period of pressure and fatigue!!! it's so sad because we don't know whose fault it is and why what happened to us,our trip unhappy
Stayed 1 night in May 2024

8/10 Good

Stacy

Travelled with family
Nice quiet room, comfortable bed, and great breakfast.
Stayed 2 nights in May 2024

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
1st. The air conditioner was not strong enough. It was always too warm. We would lower it, but it was not enough because in a while it would get hot again. it would turn off too soon. 2nd. The shower was extremely hot and it was difficult to adjust it to get cold water again. we were not able to get a good and comfortable shower. We did complaint to the receptionist, but the next morning it was the same. Nothing was done to correct the problem. 3rd . The breakfast menu needs to be improved. For example, the scrambled eggs needed some sides like onions, tomatoes, or some type of salsa. The omelettes were tasteless, some other ingredients besides cheese would have been better tasting. Vegetable sides would have been good. The boiled eggs could have been peeled. The coffee was very good. Sorry about this complaint, but we feel we had to say something.
Stayed 3 nights in May 2024

8/10 Good

Sandra

Great service, clean comfortable rooms. Lobby and hall ways were very hot and stuffy!
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth, HELOTES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
This was my second stay at this hotel and both times I really enjoyed it.
Stayed 1 night in May 2024

10/10 Excellent

Frances

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for a weekend trip.
Stayed 3 nights in Mar 2024

8/10 Good

Elaine

Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times when my a/c is out at my apartment. It is comfortable and close to home, however, I do always bring my own sheets & pillow because they use sheets that are polyester or microfiber, which will make you sweat at night.
Stayed 1 night in Apr 2024

2/10 Terrible

kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Refund policy disturbing.
I had to cancel the last two nights because of surgery. Hampton Inn indicated they were going to charge for one night I didn’t stay and refund me for the third. I have not received the third night refund. After another medical procedure this Friday I will see if Hampton is still unwilling to refund me for two nights paid? If this gets declined I will never stay at Hampton again and I will let my family members to stay away from Hampton and to all of my friends the same.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Rebecca

Liked: Property conditions & facilities, room comfort
Good enough but needs some TLC
When we arrived, the elevator was broken and someone was stuck on it. For the two of us, we got one decent towel so I requested new ones and they gave us the kind you step on to get out of the shower, which definitely did not suffice. Also, the tables in the breakfast area were sticky.
Stayed 2 nights in Apr 2024