Hotel ZaZa Austin

4.5 star property

Photo gallery for Hotel ZaZa Austin

Sundeck
Poolside bar
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪4 min walk‬
  • Sixth Street
    ‪6 min walk‬
  • Lady Bird Lake
    ‪7 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

Premium Room (2 King Beds)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Signature Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Balcony

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Austin

With a stay at Hotel ZaZa Austin in Austin (Downtown Austin), you'll be a 4-minute walk from Moody Theater and 6 minutes by foot from Sixth Street. .This luxury hotel is 0.7 mi (1.1 km) from Austin Convention Center and 0.4 mi (0.6 km) from Lady Bird Lake.

What's nearby

  • Moody Theater - 4 min walk
  • Sixth Street - 6 min walk
  • Austin Convention Center - 13 min walk
  • Texas State Capitol - 14 min walk
  • University of Texas at Austin - 3 min drive

Getting around

  • Downtown Station - 9 min walk
  • Austin Station - 18 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Rain - ‬1 min walk
  • ‪The Roosevelt Room - ‬1 min walk
  • ‪Oilcan - ‬2 min walk
  • ‪Coconut Club - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel ZaZa Austin

Luxury Austin hotel in Downtown Austin with a full-service spa
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Make yourself at home in one of the 159 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Group Therapy, a poolside restaurant where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 8500 square feet (790 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-100 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (8500 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Minibar
  • Wet bar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 842 out of 1005 reviews
Rating 8 - Good. 93 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

alan

Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever been too Cool comfortable eclectic and friendly staff Rooms are great Lobby is awesome 7th floor bar and pool are perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, PONDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Definitely coming back here.
Stayed 1 night in Nov 2024

10/10 Excellent

J Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Berenice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, spacious double king room, very friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

JENS R, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspired property Well designed with a lot of attention to detail Every floor and venue has a different flair and atmosphere. Feels like a larger very well run boutique hotel
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Austin
Incredible Hotel and value. Very clean. Nice pool on the 7th floor. Great workout space plus a nice Bar. Location is ideal and walkable to many dining options.
Stayed 3 nights in Nov 2024

8/10 Good

Yiru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a 3 night stay at hotel Zaza and it was overall great! Pros: -Double deluxe room (pink striped headboards) was quite spacious. Bathroom was a good size, large mirror, insanely strong water pressure which felt like a spa. -Lots of cute touches, like large chocolate chip cookies and candy in the lobby, and coffee & tea service on each floor -Pool had good views of the city, comfortable cabana chairs -Great location, quick walk to many dining options Cons: -While the concierge at check in was nice, a different concierge (evening shift) was rude when we asked for extra bottles of water at the front desk. Like basically rolled his eyes and acted like he didn't want to give us the water. Why? -Pool is not heated, so even on a 80 degree day in November, it was freezing cold
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine, Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing room, and a fabulous restaurant!
Stayed 2 nights in Nov 2024

10/10 Excellent

Narsimha Raju

Stayed 4 nights in Oct 2024

10/10 Excellent

Chika

Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Meghan

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was beautiful, however, I was not very impressed with the front desk staff. When I asked about a good place to walk to for dinner, he said it's Austin, if you walk around, you will find somewhere. I would have appreciated a more considerate response.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harold

Stayed 2 nights in Oct 2024

10/10 Excellent

Abagail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!!!! We love ZAZA Austin….
Stayed 1 night in Nov 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Serive and theme
Stayed 3 nights in Oct 2024

10/10 Excellent

Celena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super welcoming and helpful! This will be our new go-to for where to stay when we are in Austin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cole

Stayed 2 nights in Sep 2024

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin Zaza does not disappoint!!
From check in to check out (especially the automatic late check out) was nothing short of excellent. Definitely would stay at this property again for my trips to Austin!
Stayed 1 night in Aug 2024