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Staybridge Suites Austin NW, an IHG Hotel

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Staybridge Suites Austin NW, an IHG Hotel

Property amenity
Interior
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Pool
  • Laundry

Explore the area

Map
13087 Research Blvd., Austin, TX, 78750
  • Main Event Entertainment
    ‪11 min walk‬
  • Austin Aquarium
    ‪2 min drive‬
  • Lakeline Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom

Suite, 2 Bedrooms, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Kitchen

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Bedrooms, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is AU$160
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd

About the area

Austin

With a stay at Staybridge Suites Austin NW, an IHG Hotel in Austin (Pond Springs), you'll be within a 15-minute drive of Lake Austin and Lake Travis. .This hotel is 13.6 mi (21.9 km) from University of Texas at Austin and 14.5 mi (23.4 km) from Sixth Street.

What's nearby

  • Main Event Entertainment - 11 min walk
  • Austin Aquarium - 2 min drive
  • Lakeline Mall - 5 min drive
  • Arboretum at Great Hills Mall - 8 min drive
  • Apple Inc. - 8 min drive

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 21 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 26 min drive

Restaurants

  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Main Event Entertainment - ‬14 min walk
  • ‪Cabo Bob’s Burritos - ‬16 min walk
  • ‪Jardin Corona - ‬13 min walk
  • ‪Kerbey Lane Cafe - ‬14 min walk

About this property

Staybridge Suites Austin NW, an IHG Hotel

Austin hotel in Pond Springs with free breakfast and a 24-hour fitness center
Staybridge Suites Austin NW, an IHG Hotel offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 80 guestrooms, featuring kitchens with refrigerators and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites Austin NW, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has 840 square feet (76 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Manager's reception (select days)

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (840 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 81
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW, an IHG Hotel Hotel
Staybridge Suites Austin NW, an IHG Hotel Austin
Staybridge Suites Austin NW, an IHG Hotel Hotel Austin

Staybridge Suites Austin NW, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 917 reviews" "
Rating 8 - Good. 202 out of 917 reviews" "
Rating 6 - Okay. 74 out of 917 reviews" "
Rating 4 - Poor. 40 out of 917 reviews" "
Rating 2 - Terrible. 45 out of 917 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Suzanne

Travelled with family
Liked: Room comfort
THE GOOD AND THE BAD
Expected a little better located room for our stay of 12 nights. Was allocated Room 208 on 2nd floor opposite the lifts and right above the pool area. Quite a few nights we were awoken from our sleep by people congregating outside the lift to chat before departing to their rooms. The pool (we got advised by Ashton) can be used till 11pm and after that there is no time limit for people to sit out there. Once again we had extremely rowdy people on the big College football/F1 weekend who paid no heed to the request to quieten down and consider others. The beds and bedding were very comfortable and it was handy having a small kitchenette with full sized fridge, microwave, 2 electric hotplates and some saucepans and frypans etc. The shower water was hot and strong so they were plusses. Our room was definitely showing its age and each time my husband entered he would cough incessantly. There was also a bad water leak each time the unit above used their shower, this was evident by the constant dripping and the wet patch on the walls and floor. Although we are returning to Austin next year I think we will find alternate accommodation.
Stayed 12 nights in Oct 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value very nice have paid more and.gotten less highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for an extended petiod of time. But some small details is the reason why I couldn't give it a perfect score. During the 8 nights we stayed, our room keys stopped working 4 different times. This was inconvenient and caused us to have to visit the front desk to have it resolved and then go all the way back up to our room. The rooms could use a bit of an update, particularly the shower. It was quite dated and had areas in the grout that had light mildew. Other than that, the rooms were comfortable, safe, overall clean, and quiet. Upon checking in, we were assigned a room that was already occupied with another guest. Luckily the room keys didn't work. Otherwise that could have been an awkward situation for both us and the guest already there. The situation was handled swiftly by the manager and she was quite apologetic for the oversight. Don't get me wrong, I would stay here again simply because the staff were so wonderful and attentive. We also found the location to be convenient. But those small details should be taken care of.
Stayed 9 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need.
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, clean updated and great kitchen area, and dog friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and did an excellent job from checking through checkout. I greatly appreciate everyone’s mannerisms and dedication to their job.
Stayed 1 night in Oct 2024

10/10 Excellent

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Vanessa

Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont think ive ever been treated so bad in my life, ever.
Stayed 1 night in Sep 2024

2/10 Terrible

Carrie Whitney

Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were wonderful
The room and staff were wonderful. Very helpful with extra supplies and restaurant suggestions. Rebekah at the front desk was amazing. Thank you for a wonderful time!
Stayed 2 nights in Aug 2024

8/10 Good

Deb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me. There was very little hot water for shower - just lukewarm.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad customer
The stay became insecure due to my truck and two other vehicles the same night were vandalized and the hotel did not do anything about it and had no security guards on the premises that sucks. I will never stay at this hotel again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
My daughter and I stayed here for a weekend getaway. The room was clean and comfortable. The location was convenient for everything we wanted to do. Staff was friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff listened to our needs and they fulfilled all of them. Good staff, however not always readily available.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved my stay here. Clean, didn’t have to look around for housekeepers. Complimentary breakfast and lunch. You have to wash they have free laundry. The best stay I’ve been too in the last week
Stayed 5 nights in Jul 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and the breakfast was actually good and fresh including the eggs and strawberries. Everything was great besides the service. We had clogged the toilet and told the front desk. Their response was we currently don't have any maintenance here. We had even asked for a plunger so we could fix it ourselves, but the person at the front desk didn't seem to know if they had one and didn't look either. Ended up having to switch rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food it’s a ok, they need more breakfast selections
Stayed 11 nights in Jun 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please come and stay at this hotel. It's worth it.
The trip is amazing. There was operating air conditioning, a lot of space, a home away from home, two televisions. Not to mention; I love the appliance, decor, furniture, and cabinets. Everyone else must give this place a go.
Stayed 7 nights in Jun 2024