Tru by Hilton Austin Airport, TX

2.5 star property

Photo gallery for Tru by Hilton Austin Airport, TX

Reception
Point of interest
Exterior
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
7900 E. Ben White Blvd, Austin, TX, 78744
  • Lady Bird Lake
    ‪5 min drive‬
  • South Congress Avenue
    ‪8 min drive‬
  • Austin Convention Center
    ‪8 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪6 min drive‬

Room options

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Austin

A stay at Tru by Hilton Austin Airport, TX places you in the heart of Austin, within a 10-minute drive of Lady Bird Lake and South Congress Avenue. .This hotel is 4.8 mi (7.7 km) from Austin Convention Center and 5.3 mi (8.6 km) from Moody Theater.

Getting around

  • Plaza Saltillo Station - 12 min drive
  • Austin Station - 17 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 6 min drive

Restaurants

  • ‪Salt Lick - ‬6 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Annie's Cafe & Bar - ‬9 min drive
  • ‪Tacodeli - ‬5 min drive
  • ‪Hut’s Hamburgers - ‬6 min drive

About this property

Tru by Hilton Austin Airport, TX

Hotel with free breakfast, in the vicinity of Lady Bird Lake
Tru by Hilton Austin Airport, TX offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 91 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Austin Airport, TX. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Filipino, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:30 AM at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 75 per week)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
In addition to the listed hours, this property's airport shuttle operates from 4-11:45 PM.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 75 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Austin Airport, TX Hotel
Tru by Hilton Austin Airport, TX Austin
Tru by Hilton Austin Airport, TX Hotel Austin

Tru by Hilton Austin Airport, TX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 808 out of 1177 reviews
Rating 8 - Good. 225 out of 1177 reviews
Rating 6 - Okay. 82 out of 1177 reviews
Rating 4 - Poor. 28 out of 1177 reviews
Rating 2 - Terrible. 34 out of 1177 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall my stay was decent. I didn't like that the rooms didn't have microwave and my room with a king bed was on the smaller side.
Stayed 1 night in Dec 2024

8/10 Good

Rene Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Breakfast much needed improvement
Stayed 7 nights in Dec 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property because of long term parking and shuttle service to the airport. While checking in we were informed shuttle service was not available when we needed it. This was very disappointing and resulted in us driving to the airport and due to full parking lots pay double what we expected. Additionally we at 80 years old had to shuttle our bags and walk a long distance. Expedia will not be our choice next time we travel.
Stayed 1 night in Dec 2024

10/10 Excellent

Latoia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua, Fortson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

matt

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel and customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful people
Stayed 1 night in Dec 2024

2/10 Terrible

Rosa

Travelled with family, Travelled with pets
The room was very very small. Pet fee is insane and as much as a room for adults.
Stayed 1 night in Dec 2024

8/10 Good

Christian R

Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Good!
Was a nice over night stay as advertised!
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It is a nice place to stay that is very close to the Austin airport. Clean with comfortable beds.
Stayed 1 night in Dec 2024

8/10 Good

Raydel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Dec 2024

10/10 Excellent

Loida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ese super friendly , breakfast was really good and such a comfy bee
Stayed 1 night in Dec 2024

10/10 Excellent

shirley

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
kkjh
Stayed 1 night in Dec 2024

8/10 Good

Sandy

Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey, Bayonne

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

4/10 Poor

John, ONALASKA

Business traveller
Liked: Cleanliness, property conditions & facilities
Just another quiet, safe hotel. BUT, it advertises an airport shuttle, which is why I chose that hotel. They had no driver @ 2300 at night, & they tried to put me in a Lyft ride, which either didn't come or couldn't find me. Took me 1.5 hrs to get to hotel after landing. TOTALLY UNACCEPTABLE. WOULD NOT RECOMMEND STAYING THERE UNTIL THE OWNER'S UNDERSTAND REAL CUSTOMER SERVICE!!!
Stayed 1 night in Dec 2024

6/10 Okay

Sharon

It was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little small, but clean. The breakfast was just ok.
Stayed 1 night in Dec 2024