2/10 Terrible
Paul, Devon, UK
15 July 2018
Disliked: Cleanliness, property conditions & facilities, room comfort
Light Industry park Hotel
The hotel was hidden from the main road, up a scruffy lane, poorly signed, opening into a dingy car park area. Landscaping & outside maintenance appeared non-existent. The taxi driver on dropping me voiced his surprise at my wanting to be dropped at such a place. The entrance lobby was a small passage adjacent to the kitchen, stairs and front door. The owner explained to me that she was fully booked, as it as a busy time in Avignon, with the Festival. She had therefore needed to re-allocate me in another similar hotel, in spite of the booking made some weeks ago. She would order me a taxi to take me there, for which i had to wait about 45 minutes. I finally got to this hotel, Hotel Vert, about 9pm, having to pay the taxi driver myself. All this after a full days travelling. This new hotel seemed friendly enough, though the premises were equally shabby on the outside and poorly maintained inside. My ground floor room had only net curtains, was very basic, though clean. The breakfast was quite adequate, though served on a tray to eliminate the need for table cloths, the paper napkin was hardly big enough to wipe one's nose with. The hotel was 4 km from the centre of Avignon, so a taxi was needed to go into the town daily and to the railway station. I would not have expected your name to have been associated with either of these hotels and I doubt that I shall consider booking hotels through your company in the future.
Paul
Stayed 3 nights in Jul 2018