With a stay at Hotel Koox Jool Bacalar in Bacalar (Mario Villanueva Madrid), you'll be steps from Laguna Bacalar Ecological Park and 5 minutes by foot from Lake Bacalar. .This hotel is 0.4 mi (0.6 km) from Fort of San Felipe and 0.6 mi (1 km) from Canal de los Piratas.
What's nearby
Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
Fort of San Felipe - 7 min walk - 0.6 km
Municipal Spa of Bacalar - 16 min walk - 1.4 km
Cenote Cocalitos - 7 min drive - 6.8 km
Cenote Azul - 8 min drive - 6.8 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive
Restaurants
La Playita - 5 min walk
I Scream Bar - 8 min walk
El Sazón a la Mexicana - 5 min walk
Finisterre Bacalar - 4 min walk
Yerbabuena - 2 min walk
About this property
Hotel Koox Jool Bacalar
Hotel with spa services, steps from Laguna Bacalar Ecological Park
Hotel Koox Jool Bacalar offers 6 accommodations with air conditioning. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 6 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At Hotel Koox Jool Bacalar, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Koox Jool Bacalar has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 80-160 for adults and MXN 80-160 for children
1 restaurant
1 bar
Things to do
Spa services
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Spa
Massage - deep-tissue
Massage - sports
Accessibility
This property does not have any lifts
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 80 to 160 for adults, and MXN 80 to 160 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Bacalar
Hotel Koox Jool Bacalar Hotel
Hotel Koox Jool Bacalar Bacalar
Hotel Koox Jool Bacalar Hotel Bacalar
Hotel Koox Jool Bacalar Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Staff are great and friendly.
We felt comfortable, safety.
Thomas Hernandez
Stayed 2 nights in Dec 2023
6/10 Okay
Jose
25 Oct 2023
Liked: Cleanliness, room comfort
Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Everything was so perfect.
Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Casa C/4 Hab.más 2 cuartos 3X4 en lo que era el patio (todo tabla de madera y tubería PVC expuesta) 1A/C minisplit las rentan como cabaña? Pero lo más incomodo un Bar nocturno hasta 5am con alto volumen frente justo cuartos!
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.