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Caribbean Waterpark and Resotel

3.0 star property

Photo gallery for Caribbean Waterpark and Resotel

3 outdoor pools
Reception
Family Suite
Exterior
Gazebo

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Goldenfield Commercial Complex Singcang, Bacolod, Negros Occidental, 6100
  • SM City Bacolod Northwing
    ‪5 min drive‬
  • SMX CONVENTION CENTER
    ‪5 min drive‬
  • Bacolod City Government Center
    ‪7 min drive‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪38 min drive‬

Room options

View all photos for Caribbean Suite

Caribbean Suite

Caribbean Suite

  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

View all photos for Businessman Suite

Businessman Suite

Businessman Suite

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Bacolod

Located in Bacolod, Caribbean Waterpark and Resotel is within a 5-minute drive of Gaisano City Mall and Negros Museum. .This family-friendly hotel is 1.7 mi (2.7 km) from San Sebastian Cathedral and 1.9 mi (3 km) from SM City Bacolod Northwing.

What's nearby

  • Gaisano City Mall - 14 min walk - 1.2 km
  • SM City Bacolod Northwing - 5 min drive - 3.0 km
  • SMX CONVENTION CENTER - 5 min drive - 3.4 km
  • Negros Occidental Provincial Capitol - 6 min drive - 3.6 km
  • Bacolod City Government Center - 7 min drive - 6.3 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 38 min drive

Restaurants

  • ‪Goldenfield Commercial Complex - ‬4 min walk
  • ‪Coffee Culture Roastery - ‬10 min walk
  • ‪Highlands Coffee - ‬2 min walk
  • ‪Aboy's Restaurant - ‬5 min walk
  • ‪Golden of Fortune Seafood Restaurant - ‬12 min walk

About this property

Caribbean Waterpark and Resotel

Family-friendly hotel with 3 outdoor pools and free water park access
Caribbean Waterpark and Resotel offers 31 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a hot tub.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a complimentary water park. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Caribbean Waterpark and Resotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park
  • Hot tub
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Caribbean Waterpark Resotel Hotel Bacolod
Caribbean Waterpark Resotel Hotel
Caribbean Waterpark Resotel Bacolod
Caribbean Waterpark Resotel
Caribbean Waterpark Resotel Resort Bacolod
Caribbean Waterpark Resotel Resort
Caribbean Waterpark Resotel
Caribbean Waterpark and Resotel Hotel
Caribbean Waterpark and Resotel Bacolod
Caribbean Waterpark and Resotel Hotel Bacolod

Caribbean Waterpark and Resotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Charisse

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

ito

Travelled with family
お世話になりました。
Stayed 1 night in Sep 2022

2/10 Terrible

paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Establishment should be removed from hotels.com

From the moment that we arrived there was no assistance with baggage and waited 20 minutes for front desk staff to check is in. This was a clear sign of what was to come but, oh it gets better. Reserving the family suite was disappointing as well. 2 single mattresses put together to make a queen bed is actually smaller than a double bed and extra mattresses were P800 each. The bathroom was small and no hot water is available. In the description it states there's a restaurant on site (misleading). This hotel is a money pit and definitely to be avoided.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this place for 4 to 5 times already. Wife is very happy with the room - the size, the cleanliness and the service.
Stayed 1 night in Mar 2021

8/10 Good

J

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was more a resort, so for those interested in the outdoor style with waterpark; you have a good pick with this place. Nearby shopping and restaurants plus transportation makes it convenient.
Stayed 1 night in Feb 2020

8/10 Good

MJ, Bacolod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caribbean resort is fun place, there’s a sm supermart place right across the resort where they have all stores, printing place, Jollibee pharmacy, red ribbon and money exchange service inside.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The place although needs some upgrades, but it is clean, safe and the pools were great. Our nieces and nephew enjoyed their time in the pool. The hotel is easy to locate and the service was excellent. We would consider booking our stay anytime we’re in the area.
Stayed 1 night in Dec 2019

10/10 Excellent

Jesus Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 1 night in Dec 2019

4/10 Poor

Charles

Travelled with group
Disliked: Cleanliness, room comfort

Not going back

Not with writing
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pools quiet at night across from small mall. Downtown is about a 15 minute walk
Stayed 5 nights in Dec 2018

8/10 Good

Donald, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience, The water park has many things for the children as well as for the adults to do. My only complaint is that we asked for hot water to make Coffee at 8 am, We Chechen out at 11:45 and had not received the hot water for our coffee
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was ok. Lacking things like a kettle...but they delivered hot water in a thermos when needed. Just a typical filipino place that’s a little rundown...but still ok
Stayed 4 nights in Apr 2018

8/10 Good

Wil, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January vacation

I found this location online and booked a room for 2 days. The waterpark is really incredible. There are many things to do for all of the family. Nearby several restaurants and a shopping center. We purchased food and cooked it on the BBQ at the waterpark. So many pools to jump into and a little river to float on inner tubes.I really enjoyed the waterslides and the swimming. Due to renovations the main pool was not open and it has the largest waterslides. I will try to come again and stay longer. I would definitely recommend this to a friend.
Stayed 2 nights in Jan 2018

8/10 Good

Nomer, Abu Dhabi, UAE

Liked: Cleanliness, staff & service, room comfort

The hotel was nice & nice ambience

The price was not negotiable enough & a little bit expensive
Stayed 1 night in Jan 2018

10/10 Excellent

Louiis Ignatius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great
Stayed 2 nights in Dec 2017

4/10 Poor

Ma Leizel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort poor hotel
Stayed 1 night in Dec 2017

2/10 Terrible

sarah, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the ideal setting

Paid for a 5 day stay probably only stayed for 5 hours, the noise when we turned up was deafing being a water park and Sunday the place was packed (but we thought we would give it a chance) the room was extremely dated the bathroom was old dirty and mouldy and the toilet didn't flush and when the light was turned on the roaches scurried down the drain, outside we encountered several large rats so after some quick research found another hotel 5 minutes away! This place just wasn't for us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Awesome place for family

Great fun for family and friends.

8/10 Good

Jose Martin, Bacolod City

The facilities and services were okay

A bit pricey but okay. Accessible and many pools.

10/10 Excellent

antoon

Travelled with group
Liked: Cleanliness, property conditions & facilities
zwembaden waren zeer netjes
Stayed 6 nights in Sep 2022

2/10 Terrible

Roar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke dra dit !

Utslitte rom, og en hinsides lukt fra utendørs toalettene. Betjening som kunne svært lite om behandling av gjester.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Der Wasserpark ist sehr schön und wird täglich gereinigt. Das hotel ist für Philippinische Verhältnisse sauber. Einkaufs Mall direkt gegenüber um sich mit allem nötigen einzudecken.
Stayed 2 nights in Feb 2019