With a stay at Sugarland Hotel in Bacolod, you'll be within a 5-minute drive of Gaisano City Mall and San Sebastian Cathedral. .This hotel is 1.6 mi (2.6 km) from SM City Bacolod Northwing and 1.8 mi (2.9 km) from Bredco Port Terminal.
What's nearby
Gaisano City Mall - 10 min walk - 0.9 km
SM City Bacolod Northwing - 4 min drive - 2.7 km
SMX CONVENTION CENTER - 5 min drive - 3.0 km
Negros Occidental Provincial Capitol - 5 min drive - 3.3 km
Bacolod City Government Center - 7 min drive - 6.9 km
Getting around
Bacolod (BCD-New Bacolod - Silay) - 19 min drive
Restaurants
Goldenfield Commercial Complex - 5 min walk
Coffee Culture Roastery - 12 min walk
McDonald's - 8 min walk
Highlands Coffee - 3 min walk
Aboy's Restaurant - 8 min walk
About this property
Sugarland Hotel
Hotel with free parking, a quick walk to Gaisano City Mall
Sugarland Hotel offers 85 air-conditioned accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 85 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy international cuisine at Asul, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Asul - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
Asul
Twist Cafe
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Banquet hall
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Business services
24-hour business centre
A meeting room
Outdoors
Garden
Accessibility
This property does not have any lifts
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
More
Desk
Safe
Separate sitting area
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are available for PHP 500.0 per day
Payment types
Important information
Optional extras
Airport shuttle fee: PHP 600 per room (one way)
Crib (infant bed) fee: PHP 500.0 per day
Rollaway bed fee: PHP 1500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod
Sugarland Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Allen
Stayed 1 night in Jun 2024
6/10 Okay
Ramela
Travelled with family
19 May 2024
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Ramela
Stayed 1 night in May 2024
6/10 Okay
Ramela
Travelled with family
19 May 2024
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
The convenience of rescheduling my stay was good and fast
Edren
Stayed 1 night in Apr 2024
4/10 Poor
Maricel
Travelled with family
21 Mar 2024
Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Maricel
Stayed 2 nights in Mar 2024
10/10 Excellent
Ronald
25 Feb 2024
Ronald
Stayed 1 night in Feb 2024
2/10 Terrible
James, St. Pete Beach
25 Feb 2024
James
Stayed 1 night in Feb 2024
8/10 Good
Herbert Herminio
Business traveller
5 Feb 2024
Liked: Staff & service
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!!
The New Year's Eve buffet was overpriced for what was offered & the food was sub par.
Will not book here again.
Mike
Stayed 1 night in Dec 2023
10/10 Excellent
Carlos
6 Aug 2023
Carlos
Stayed 2 nights in Aug 2023
6/10 Okay
Maria Antonia
Travelled with family
7 June 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Maria Antonia
Stayed 2 nights in Jun 2023
8/10 Good
Gene
23 Jan 2023
Gene
Stayed 1 night in Jan 2023
2/10 Terrible
Lydia
22 Dec 2022
Lydia
Stayed 1 night in Dec 2022
2/10 Terrible
Michael
Travelled with family
29 Nov 2022
Liked: Cleanliness, staff & service
The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it