The property is a solid, old building, much larger than the 14 rooms presently available. Renovation seems to be ongoing, but it had no impact on us during our stay, aside from lack of elevator, and the guestrooms, all on the third floor, were meticulously neatly kept.
Staff was great, but no overnight staff seemed to exist. Not a problem, of course - it's a 14 room hotel in the middle of Bagni di Lucca and your only riskof harm would seem to be from taking two steps out the front door and finding yourself standing in the inbound lane of SS12.