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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Turtle Bay Resort & Spa, Mauritius

2 outdoor pools, pool umbrellas, pool loungers
Lobby
2 outdoor pools, pool umbrellas, pool loungers
Lobby
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Turtle Bay, Balaclava
  • Turtle Bay
    1 min walk
  • Le Goulet Beach
    4 min drive
  • Balaclava Beach
    10 min drive
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    59 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 63 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite (Ocean Grand Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Ocean Grand Deluxe)

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Ocean Grand Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Ocean Grand Deluxe)

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 63 sq m
  • Beach view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 63 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront

  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

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Beach

Le Meridien Ile Maurice

On private beach
Pool
Breakfast included
All-inclusive
4.7 out of 5, Exceptional, (86)
The price is AU$1,334
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Le Meridien Ile Maurice

About the area

Balaclava

With a stay at The Westin Turtle Bay Resort & Spa, Mauritius in Balaclava, you'll be on the beach, just steps from Turtle Bay and a 4-minute drive from Turtle Bay Marine Park. .This beach hotel is 10.1 mi (16.2 km) from Christian Decotter Cruise Terminal and 1.5 mi (2.4 km) from Le Goulet Beach.

What's nearby

  • Turtle Bay - 1 min walk
  • Turtle Bay Marine Park - 4 min drive
  • Le Goulet Beach - 4 min drive
  • Christian Decotter Cruise Terminal - 16 min drive
  • Trou aux Biches Beach - 16 min drive

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 59 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Beach Grill @ Westin Turtle Bay 5* - ‬3 min walk
  • ‪Veda - ‬4 min walk
  • ‪Senso Restaurant - ‬4 min walk
  • ‪La Croque - ‬5 min drive

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

Luxury hotel on the beach, with 2 outdoor pools
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and espresso makers. Rooms have private balconies. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Beach Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Balaclava? This hotel has 3037 square feet (282 square meters) of space consisting of conference space and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Beach Grill - This beachfront theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fusion - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Kangan - This beach restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Mystique - This theme restaurant serves light fare only. Happy hour is offered. Open daily.
Seasonal Tastes - This buffet restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25-40 for adults and USD 25-40 for children
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Bike rentals
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Waterskiing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Conference space (3037 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 40 for adults, and USD 25 to 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 223 reviews" "
Rating 8 - Good. 70 out of 223 reviews" "
Rating 6 - Okay. 12 out of 223 reviews" "
Rating 4 - Poor. 6 out of 223 reviews" "
Rating 2 - Terrible. 3 out of 223 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rushpaul Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort with everything at your fingertips. The whole resort is stunning including the beach etc. The staff at this resort are second to none, in particular Ankit and Shernyl both were excellent, ever so attentive and professional, went way beyond what one would expect.
Stayed 8 nights in Sep 2024

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Annabelle at the front door of the hotel, to the Manager, stepping by the housekeeping Lady Devianne, everyone is kind and smiling, the service was Amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bathobile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise indeed , magnificent stay
A true depiction of what you see on the website quite picturesque, very clean, loads of activities to keep the family entertained. Also great food selection. I generally don’t like buffets but the food was fresh with wide variations!! There’s the added advantage of having different restaurants onsite.
Stayed 8 nights in Aug 2024

10/10 Excellent

EDWARD, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Westin. We would especially like to say a big thanks to Kamini who kept our room in spotless condition and was very friendly, a real star at the hotel. Also the staff running the Heavenly Spa, they went out of their way to accommodate us when it was very busy on a few occasions when we visited. The bookable restaurants were superb although some dishes can be a bit too spicy at times. The International restaurant had a nice selection of different food but sometimes the heated containers holding food weren’t hot enough and sometimes the food in them was lukewarm. The other small issue was that a lot of salt was used in some dishes, this could be avoided by letting customers have the choice to add this themselves, I personally don’t put salt in my food so I really noticed this. Please be aware that there is no public transport available near the Hotel, so if you’re not hiring a car then you’re going to have to rely on cabs, this can be a bit expensive and if you’re wanting so explore the island you’ll need to consider these costs. Of course this is not the fault of the hotel but we found that getting your own cabs can be quite a bit cheaper than booking a cab through the hotel themselves, sometimes a big difference in price. Overall we had a great stay, all staff were friendly and helpful, from the cleaning staff to the hotel managers, and not forgetting the gardeners maintaining the beautiful gardens. The Westin’s 5 star rating is well deserved.
Stayed 13 nights in Jul 2024

10/10 Excellent

Miss Yukthimala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too isolated. Needs a little shop for ice cream and snacks as there is nothing around here. Menu’s need updating in the restaurants both food and drinks.
Stayed 7 nights in Jul 2024

6/10 Okay

k

Stayed 2 nights in Jun 2024

10/10 Excellent

Nishil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing setting, great views, amazing room and staff really helpful with my pregnant wife.
Stayed 7 nights in May 2024

10/10 Excellent

May P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

May P

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Happy Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Chiforescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Mohammed Shaharul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort where the staff are very accommodating. The facilities are really good and well kept. Rooms are beautiful and well looked after. Anas, Rais and Reshmi made our stay a memorable one with their first class hospitality
Stayed 6 nights in Oct 2023

10/10 Excellent

Vinita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Westin. From the moment we arrived we were made to feel so welcome. Beautiful hotel, lovely pool, wonderful staff and excellent food options. What more could you ask for? If I could give a higher star rating I would!
Stayed 8 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay with excellent service
Excellent staff, very comfortable room although bathroom a little tired with poor shower. Food options good. Beach disappointing with many rocks, but adjacent beaches very good.
Stayed 7 nights in Oct 2023

8/10 Good

Jalal S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Spa too small and the beach not really suitable for guests.
Stayed 9 nights in Jun 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Staff were all so friendly and helpful. Food was excellent and hotel and grounds were spotlessly clean. Highly recommended.
Stayed 7 nights in Apr 2023

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace in the hotel was complete. Concerning the restaurants options i think the offers are a bit low. They need to improve the options. Overall excellent hotel!
Stayed 3 nights in Nov 2022

8/10 Good

Philip

Stayed 3 nights in Sep 2022

10/10 Excellent

Gavin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and staff - 2nd visit and looking forward to returning in the future again
Stayed 4 nights in Aug 2022

10/10 Excellent

Nasma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic post-COVID stay!
It was truly an amazing experience after not traveling for almost three years it was a beautiful unexpected experience! The staff were truly amazing, Jesh, Ashana, Adam, Neha and so many more including all the managers. Adam at the retreat even let me name a drink after me! ( the Sea Breeze, pictured). We didn’t realize it was a wellness resort when we first booked, so the food wasn’t always to our liking and preferred more variety like more Italian or Mediterranean themed nights as it was heavily based on curries and spiced foods (which is still lovely and local). However we ended up loving the wellness theme toward the end! The entertainment was also very appealing in the main lobby section, kept us entertained on the cold and rainy nights (not that many considering it’s winter!) Just overall a beautiful experience and will recommend over and over.
Stayed 8 nights in Jul 2022

8/10 Good

Adil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but well kept property. Staff are very friendly and helpful.
Stayed 7 nights in Jun 2022

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. I mean, I saw the pictures online before booking it, obviously. However, they don't do this property much justice! I was blown away by it's beauty as well as the friendliness of the staff. I remember there was a time when I mentioned that I would love to eat seafood while in Mauritius and the concierge called to one of the in-house restaurants and reserved a table for me an hour later for their 5-course seafood dinner.
Stayed 3 nights in Oct 2021

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it!
Stayed 7 nights in Oct 2021

8/10 Good

Priyesh, London

Travelled with partner
Disliked: Amenities
The entrance to the hotel is nice and there is a nice walk way to the beach from the lobby. The adult pool was okay, but a lot of bird poo on the floor just as you enter the pool. We had to request for this to be thoroughly cleaned, which was actioned immediately. However we as the customer should not have to highlight this to the hotel managers and instead should be maintained regularly. The pool staff weren't very attentive, we had to wait over 20 minutes for a drink and it wasn't busy at all. We highlighted our concerns with the hotel manager and catering manager who quick started to make changes to the operations of the hotel and we could see a big difference after a few more hours. The service got better from day 2 onwards and pretty much all the staff knew our names and greeted us nicely throughout the stay.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
We arrived earlier, than check-in time (3 pm), so we know we need to wait maximum till 3pm. Unfortunately at 3:35pm our room was still not ready... Around 3:45pm we get our room, but we didn't understand why we wait that long time, because our room wasn't cleaned properly... We made a half board upgrade, so we get dinner, but the food was not really good. Every night was "International" and one additional type of food. The International here mean = Indian food...... The hotel in and out was nice, the workers are helpful (not everyone), but for this price the food need to be perfect as well....
Stayed 2 nights in Jan 2020