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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property

Photo gallery for The Westin Turtle Bay Resort & Spa, Mauritius

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Turtle Bay, Balaclava
  • Turtle Bay
    ‪1 min walk‬
  • Le Goulet Beach
    ‪4 min drive‬
  • Balaclava Beach
    ‪10 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 63 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite (Ocean Grand Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Ocean Grand Deluxe)

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Ocean Grand Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Ocean Grand Deluxe)

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 63 sq m
  • Beach view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 63 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront

  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

LUX* Grand Gaube

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (702)
The price is AU$497
for 1 room
includes taxes & fees
7 Mar - 8 Mar
LUX* Grand Gaube

About the area

Balaclava

When you stay at The Westin Turtle Bay Resort & Spa, Mauritius in Balaclava, you'll be on the beach, just steps from Turtle Bay and a 4-minute drive from Turtle Bay Marine Park. .This beach hotel is 5.7 mi (9.2 km) from Trou aux Biches Beach and 9.3 mi (15 km) from Grand Bay Beach.

What's nearby

  • Turtle Bay - 1 min walk
  • Turtle Bay Marine Park - 4 min drive
  • Le Goulet Beach - 4 min drive
  • Balaclava Beach - 10 min drive
  • Trou aux Biches Beach - 16 min drive

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 59 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Beach Grill @ Westin Turtle Bay 5* - ‬3 min walk
  • ‪Veda - ‬4 min walk
  • ‪Senso Restaurant - ‬4 min walk
  • ‪La Croque - ‬5 min drive

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

Luxury hotel on the beach, with 2 outdoor pools
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and espresso makers. Rooms have private balconies. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Beach Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Balaclava? This hotel has 3037 square feet (282 square meters) of space consisting of conference space and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Beach Grill - This beachfront theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fusion - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Kangan - This beach restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Mystique - This theme restaurant serves light fare only. Happy hour is offered. Open daily.
Seasonal Tastes - This buffet restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25-40 for adults and USD 25-40 for children
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Bike rentals
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Waterskiing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Conference space (3037 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 40 for adults, and USD 25 to 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 227 reviews
Rating 8 - Good. 70 out of 227 reviews
Rating 6 - Okay. 12 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 3 out of 227 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

CHINAZOR

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My stay was absolutely amazing, very spacious and well furnished rooms. Excellent service, rooms were fixed twice a day. Staff were very friendly and warm. Will surely visit this property again.
Stayed 8 nights in Oct 2024

10/10 Excellent

William Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were tremendous! So helpful, patient with requests and wouldn't rest until they found a satisfactory outcome for guests. The food in all five of the restaurants was excellent! The hotel and its grounds are a little piece of paradise. I'd certainly return and extend my stay to 10 or 14 days.
Stayed 6 nights in Oct 2024

8/10 Good

David Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Sushila, Wembley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Edwin, Harare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property resort to spend time at
Stayed 3 nights in Aug 2024

6/10 Okay

Jingjie

Liked: Amenities, property conditions & facilities
Very good experience at the hotel but apart from the taxi driver who was hired by the hotel made the whole stay down , we have arranged with the private tour , it was scary driving with very poor service , absolutely not recommend! I have paid higher price for the tour but not with the same returned !
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reataurant options. Excellent customer service. Beautiful resort on the beach.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is a brand I know and trust and it lived up to expectations as always.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

8/10 Good

Kush

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Rushpaul Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort with everything at your fingertips. The whole resort is stunning including the beach etc. The staff at this resort are second to none, in particular Ankit and Shernyl both were excellent, ever so attentive and professional, went way beyond what one would expect.
Stayed 8 nights in Sep 2024

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Annabelle at the front door of the hotel, to the Manager, stepping by the housekeeping Lady Devianne, everyone is kind and smiling, the service was Amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bathobile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise indeed , magnificent stay
A true depiction of what you see on the website quite picturesque, very clean, loads of activities to keep the family entertained. Also great food selection. I generally don’t like buffets but the food was fresh with wide variations!! There’s the added advantage of having different restaurants onsite.
Stayed 8 nights in Aug 2024

10/10 Excellent

EDWARD, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Westin. We would especially like to say a big thanks to Kamini who kept our room in spotless condition and was very friendly, a real star at the hotel. Also the staff running the Heavenly Spa, they went out of their way to accommodate us when it was very busy on a few occasions when we visited. The bookable restaurants were superb although some dishes can be a bit too spicy at times. The International restaurant had a nice selection of different food but sometimes the heated containers holding food weren’t hot enough and sometimes the food in them was lukewarm. The other small issue was that a lot of salt was used in some dishes, this could be avoided by letting customers have the choice to add this themselves, I personally don’t put salt in my food so I really noticed this. Please be aware that there is no public transport available near the Hotel, so if you’re not hiring a car then you’re going to have to rely on cabs, this can be a bit expensive and if you’re wanting so explore the island you’ll need to consider these costs. Of course this is not the fault of the hotel but we found that getting your own cabs can be quite a bit cheaper than booking a cab through the hotel themselves, sometimes a big difference in price. Overall we had a great stay, all staff were friendly and helpful, from the cleaning staff to the hotel managers, and not forgetting the gardeners maintaining the beautiful gardens. The Westin’s 5 star rating is well deserved.
Stayed 13 nights in Jul 2024

10/10 Excellent

Miss Yukthimala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too isolated. Needs a little shop for ice cream and snacks as there is nothing around here. Menu’s need updating in the restaurants both food and drinks.
Stayed 7 nights in Jul 2024

6/10 Okay

k

Stayed 2 nights in Jun 2024

10/10 Excellent

Nishil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing setting, great views, amazing room and staff really helpful with my pregnant wife.
Stayed 7 nights in May 2024

10/10 Excellent

May P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

May P

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Happy Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Chiforescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Mohammed Shaharul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort where the staff are very accommodating. The facilities are really good and well kept. Rooms are beautiful and well looked after. Anas, Rais and Reshmi made our stay a memorable one with their first class hospitality
Stayed 6 nights in Oct 2023

10/10 Excellent

Vinita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Westin. From the moment we arrived we were made to feel so welcome. Beautiful hotel, lovely pool, wonderful staff and excellent food options. What more could you ask for? If I could give a higher star rating I would!
Stayed 8 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay with excellent service
Excellent staff, very comfortable room although bathroom a little tired with poor shower. Food options good. Beach disappointing with many rocks, but adjacent beaches very good.
Stayed 7 nights in Oct 2023