The worst service by hotel restaurant staff. The room sheets and pillow cases were dirty and unchanged. There was make stains on the pillow cases.
The room was overall in a very poor outdated and dusty dirty condition. It does not have air conditioning. Also, the noise was unbearable. Every time someone closed their room door, their doors just slammed and it made a very loud slamming noise in our room. The breakfast was absolutely disgusting. All plates smelled like rotten eggs and were dirty. The buffet should not be offered for human consumption. The dinner was another story. We made a reservation for three people and they marked two, so on top of the two hours we waited, we had to wait another 30 mins to be seated and another hour for food. Then they come and throw the bill with no pin or explanation of it should be paid to the room or a credit card, so another 30 mins wait for that and no one shows up. So, we go chase after them to pay the overly priced meals.
Stay away. It a zero star hotel rating. We tried to get out and find another place to stay but everything was booked and full on Glencoe and driving at night is not safe there. Hope this helps.