Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
City view
1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace
Exterior
Free daily full breakfast

Reviews

5.2 out of 10

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • Baltimore Convention Center
    5 min walk
  • Baltimore Soundstage
    6 min walk
  • Power Plant Live
    6 min walk
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    19 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

  • 50 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Baltimore

With a stay at Comfort Inn & Suites Baltimore Inner Harbor, you'll be centrally located in Baltimore, within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore. .This hotel is 0.3 mi (0.6 km) from CFG Bank Arena and 0.7 mi (1.2 km) from Oriole Park at Camden Yards.

What's nearby

  • Baltimore Convention Center - 5 min walk - 0.5 km
  • National Aquarium in Baltimore - 7 min walk - 0.6 km
  • CFG Bank Arena - 7 min walk - 0.6 km
  • Oriole Park at Camden Yards - 13 min walk - 1.1 km
  • Baltimore Inner Harbor Marina - 13 min walk - 1.1 km

Getting around

  • West Baltimore Station - 5 min drive
  • Charles Center Station - 6 min walk
  • Baltimore Washington Intl. Airport (BWI) - 19 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Water Street Tavern - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Watertable At The Inner Harbor - ‬2 min walk
  • ‪R&R Taqueria - ‬3 min walk

About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel with free breakfast, a quick walk to Baltimore Convention Center
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Baltimore? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and a meeting room. A cruise ship terminal shuttle is available for a surcharge.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 276 ft (USD 30 per night)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (2497 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 177 out of 1087 reviews" "
Rating 8 - Good. 122 out of 1087 reviews" "
Rating 6 - Okay. 188 out of 1087 reviews" "
Rating 4 - Poor. 213 out of 1087 reviews" "
Rating 2 - Terrible. 387 out of 1087 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lynwood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I have ever stayed.
This hotel doesn't care about customers, did not have parking had to pay over 30$. Did not brief about anything that the hotel offered, which wad nothing. Bathroom was a total mess. Faucet not working tub now stopper and wholes in the wall. Toilet paper holder broken and a lot more. This hotel should not be in business.
Stayed 1 night in Aug 2024

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check-in in ugly lobby with old, worn-out furniture. Elevator hardly worked, room was not quite as horrible, but furniture old, wallpaper was coming off and short on amenities. Loud from street all night, and although only one block from inner harbor, dirty and unsafe location.
Stayed 2 nights in Aug 2024

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property looked nothing like the website, holes in back of the toilet, bathtub was dirty when we arrived. Never again!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Thank you!
Stayed 1 night in Aug 2024

4/10 Poor

tony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good stay
First room placed in bed broken. Second room placed in batgroom dirty and used shower items left in shower aling with second tv not working at all. Customer service was great. But cindition of room very poor and never received call from property manager like i was told i would receive
Stayed 1 night in Aug 2024

10/10 Excellent

Juan, Philadelphia

Business traveller
Room is excellent, clean, well maintained, all amenities in it, customer service excellent and knowledged too, building cosmetics not so great, needs improvement from the doors to the elevator to the front of building.
Stayed 3 nights in Aug 2024

6/10 Okay

CAROLH, BRONX

Business traveller, Travelled with partner
Small beds, bathroom not clean
Stayed 3 nights in Aug 2024

6/10 Okay

Theresa

Disliked: Property conditions & facilities
Good for a short inexpensive stay
Decent and inexpensive. Breakfast is included, but the pastry was still partially frozen Definitely some paint and spackle issues.
Stayed 1 night in Aug 2024

2/10 Terrible

Blair

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY HERE
Absolutely awful. Staff was the most unfriendly. Place smelled like a cigarette and we really felt unsafe the whole time being there.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Cleanliness
Terrible bleach smell upon checking in that dissipated over time. Front desk put a large hold on my card that hasn’t dropped off even though room was paid in advance. (Most properties simply put a $1 hold) It was average because staff was pleasant and walkable to inner harbor
Stayed 1 night in Aug 2024

4/10 Poor

Will

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room’s light didn’t work, the shower was dingy, there was no AC unit to control and the room was so hot, mini fridge didn’t work, it was a mess. We left, worst hotel room I ever stayed in. Front desk was very sweet and friendly, the one good part of our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

VICTOR

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Esther

Travelled with family
Disliked: Property conditions & facilities
They had someone in our room. Gave us another room too small for four people told them no then they gave us a room with a hole behind toilet, bathtub filling with water and could not change the water from the tub to shower had to call for service to come and wiggle it yet it only worked half way leaving the water flowing from shower and below filling up the tub, sink filling with water, two towels for four people said no clean towels we have to wait until the morning. Paint peeling everywhere, tv hanging off wall looks like it may fall. My granddaughter which is 8 was grossed out. The kids had to brush their teeth and spit in toilet because the sink was filled with water. Smell of weed in halls and elevator. Paint peeling in elevator. Staff sat in lobby when we got in and stayed there while we addressed them. Very unprofessional. We complained to supervisor the morning and they gave us the original room we booked the night before we left. That room was not good either but sink and bathtub worked. It was a nightmare, don’t book there, please don’t do it. You can actually see the sloppy patch work their maintenance person did. Junk hotel. I’ve never stayed in a Comfort Inn in such a terrible condition. We were going to transfer to another hotel that night but the kids were too exhausted from the drive and my sister said it was too much for them. Thank God it was only a two night stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

William

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst check in experience and the hotel was not secure enough or in good enough shape to stay beyond check in. I will be asking for a refund.
Stayed 1 night in Aug 2024

2/10 Terrible

Emogene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The building and rooms are dilapidated. The receptionist was falling asleep at the counter while checking in customers. Not recommended.
Stayed 1 night in Aug 2024

2/10 Terrible

Makenna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend the extra money to stay on the harbor. Staff were very rude and didn’t care about the guests
Stayed 2 nights in Aug 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Front desk folks were friendly enough and helpful. Had to switch rooms because the A/C didn’t seem to be working well and it was noisy. TV in living area did not work, no hot water. They quickly got in a different room that had a quieter A/C that worked, hot water, but one of the TVs still didn’t work which that ended up not being a big deal. Not a bad hotel, probably wouldn’t stay here again unless it was the only option. I’ve stayed in nicer hotels nearby that cost about the same.
Stayed 1 night in Aug 2024

10/10 Excellent

Jaconda

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low price beware
I was traveling with my 3 year old grand son. We were tired and to. Once we got to the hotel it had a Condemned sign with Cease and desistdue to no electricity. The power had been out for hours with no estimate time to have it back on. I paid a low non-refundable stay. I asked for a refund since it was the hotel that was not able to hold there end of the arrangement. They refund and Hotel.com did not compensate either. I will not book again!
Stayed 1 night in Aug 2024

2/10 Terrible

Chakita

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
THE PARKING WAS THE WORSE. TRIPPLE PAID. STAFF WASN'T HELPFUL.
Stayed 1 night in Aug 2024

2/10 Terrible

janesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving to my reservation I was meet with a cease and desist notice on the door and this building is condemned. When I walked to the reception desk to inquire about the notice and my reservation. I was informed the “city cut the power and they are working on getting them back on. I should come be in a hour.” I left the property to fine me another hotel. I was then told theyre within their right to charge me a cancellation fee which is one night plus tax. This is ridiculous.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Monica

Stayed 1 night in Aug 2024