First, i got a room with the door that didnt fully close. Then the staff helped me change rooms.
Second, there were additional charges for parking, which was stated in the conditions but i have a van, which didnt fit in the facilities behind the hotel. Therefore i had to park in the parking available in the front of the hotel, for which i was charged an arbitrary amount!! Double thw amount stated in the conditions for parking. If they cant fit the vehicle, then it should say that in the conditions. I dont have any us phone number and the only parking available around the area required a us number to pay, so i couldnt move my vehicle. They didnt make an execption for my vehicle and charged double the rate. I do not have an oversized vehicle, just a work van!
Third there was a cockroach in the shower. So i couldnt use it the next morning.
Fourth, they had charged me for my pet , twice. So far they havent changed my bill.
Not a great experience at all