See all properties
Save
Entire condo

Douglas Fir Resort and Chalets

3.0 star property

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Loft | In-room dining
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Outdoor space

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff National Park Information Centre
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,618 reviews
The price is AU$169
includes taxes & fees
16 Nov - 17 Nov
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Douglas Fir Resort and Chalets in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Tunnel Mountain and Banff Centre for Arts and Creativity. .This family-friendly condo is 1.1 mi (1.8 km) from Banff Lake Louise Tourism Bureau and 2.3 mi (3.8 km) from Fairmont Banff Springs Bowling Centre.
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Victoria Glacier - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 3 min drive - 1.4 km
  • Banff National Park Information Centre - 3 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Canada - ‬14 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 130 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
After a day on the slopes, relax in one of the 2 hot tubs. This condo also features complimentary wireless internet access, ski storage, and a picnic area. You'll be on the slopes in no time with the complimentary ski shuttle.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Reviews

Douglas Fir Resort and Chalets Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1437 out of 3871 reviews
Rating 8 - Good. 1445 out of 3871 reviews
Rating 6 - Okay. 600 out of 3871 reviews
Rating 4 - Poor. 270 out of 3871 reviews
Rating 2 - Terrible. 119 out of 3871 reviews

Reviews

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities
Great hotel for families with kids. Old hotel but clean and friendly staff. Easy bus into town right out front.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abegail

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the price, great facilities even though sauna is not working when we visit, waterpark with 2 slides and 2 hot tub (indoor and outdoor) is still a plus! We also booked the loft with kitchenette which is very good for longer stay because we can cook our food. Service is also amazing, whenever we get back to our room from a long day tour, we get into a clean bed sheets, towels and empty trash cans. Property is outdated but overall is still amazing!
Stayed 3 nights in Aug 2025

4/10 Poor

Tanya, Morristown

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For 15 years, we used to stay at the Douglas Fir with our 3 kids every summer. It is a great place for families because of the loft beds and little kitchen. We haven’t been back for 5 years and it really has gone downhill mainly because there has been almost no maintenance or upgrades. The loft apartment had damaged furniture, filthy kitchen seating with ripped cushions. The waterside and outdoor hottub are excellent for kids but the condition of the change rooms was gross. Douglas Fir has got a lot of good features, just be prepared for a very shabby yet expensive experience
Stayed 1 night in Aug 2025

10/10 Excellent

Maia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good internet, roomy, hot tub and water slides are great
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Travelled with family

Showing its age...

The hotel is definitely showing its age. It's overdue for some renovations. The room was clean, but everything was worn out. The electrical outlets were so worn out wouldn't hold anything with any weight (like a phone charger), all the faucets were falling apart, and there was inexplicably a oval seat on a round toilet... Despite that, the kids liked the waterslide, and the outdoor hot tub was really nice after a day of hiking, and the staff was friendly
Stayed 2 nights in Aug 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Nice property. Easy, thorough, informative, and friendly check in. A little dated, and we were disappointed that the hot tub closed at 9:00 pm.
Stayed 1 night in Aug 2025

8/10 Good

Glenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would be a good location to stay for a few days. We found it a little hard to figure out the parking and getting to our room. The room was large. AC worked well, and the fridge is full-size. Use the bus if you can to get downtown as parking is very limited.
Stayed 1 night in Aug 2025

2/10 Terrible

Suraj

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Many amenities that were not available for the price paid. Paid premium during peak season but wasn’t reflected what was advertised. Love Banff though
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious but a little dated. Full kitchen and 1.5 bath was nice after being cramped other places. Assigned parking spot, so no issues looking for spot. Staff super friendly.
Stayed 1 night in Aug 2025

8/10 Good

Irina

Travelled with group
Liked: Cleanliness, amenities
We had a nice stay in our room. It had enough space for four people, and the kitchen was fully equipped with everything we needed. Our balcony faced the forest, and the room was quiet. The room decor is a bit dated.
View from our balcony
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Brigette

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. We had to request more pillows, blankets, and hand soap. We loved the reserved parking at Douglas Fir, although it was tight at times. My kids loved the waterpark and went there every day.
Stayed 5 nights in Aug 2025

6/10 Okay

Amanda, Buffalo

Disliked: Amenities
Solo traveler stayed 5 nights. Housekeeping only attended to my room one time. Modest but quite spacious room with full kitchen. Wood burning fire place. Wood available in underground parking area. Waterpark, pool and indoor/outdoor hot tubs. View from outside pool was nice. No onsite grocery, store or restaurant so plan ahead. Easy access to Hoodoo trail and bus stop is across the street. Elk visited resort grounds daily. Fun to see.
Stayed 5 nights in Aug 2025

8/10 Good

Gloria

Liked: Cleanliness, room comfort

Great place for nature lovers.

The resort could use some updating but we loved staying there. Staff was amazing, condo was clean and had everything we needed for our week long stay. Our condo balcony looked out over the wilderness with bike trails that doubled as game trails. A small herd of elk came down off the mountain in the mornings and grazed right under and out from the balcony. Also had a coyote trot down the trail one evening. If you like quiet and nature trails that go on for miles this is the place for you.
Stayed 6 nights in Aug 2025

6/10 Okay

Hoon

Travelled with family
Disliked: Property conditions & facilities
Close to trail walking. Bus station is nearby. Building itself needs major maintenance.
Stayed 3 nights in Aug 2025

8/10 Good

Garjeet

Travelled with family
Bed comfortabe
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Soumya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Spacious and Cozy rooms. Location was in uptown however resort provided free pass for public transport.
Stayed 1 night in Aug 2025

6/10 Okay

Carol

Place was very tired and dated. Facilities were closed. But very helpful staff and room was well equipped with kitchen facilities had we been staying longer. Bus passes helped as well
Stayed 1 night in Aug 2025

4/10 Poor

Yin

Travelled with family
Disliked: Cleanliness, room comfort

Not recommended

Not recommended Too Dirty and not comfortable
Stayed 2 nights in Aug 2025

4/10 Poor

Yin

Travelled with family
Disliked: Cleanliness, room comfort

Not recommended

Not recommended. Despite good location but aged and dirty apartment. Dust everywhere and feeling not comfort to stay in the apartment.
Stayed 1 night in Aug 2025

10/10 Excellent

JANICE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed comfort, kitchen usable, accomodating staff, options for commute or bus pass,
Stayed 2 nights in Aug 2025