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Douglas Fir Resort and Chalets

3.0 star property

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen
Loft | In-room dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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Mountain Cabin | Living room
Tunnel Mountain Resort
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,973 reviews
The price is AU$168
includes taxes & fees
5 Jan - 6 Jan 2026
Tunnel Mountain Resort

About the area

Banff

With a stay at Douglas Fir Resort and Chalets in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Tunnel Mountain and Banff Centre for Arts and Creativity. .This family-friendly condo is 1.1 mi (1.8 km) from Banff Lake Louise Tourism Bureau and 2.3 mi (3.8 km) from Fairmont Banff Springs Bowling Centre.
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 3 min drive - 1.4 km
  • Banff National Park Information Centre - 3 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Canada - ‬14 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 130 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
After a day on the slopes, relax in one of the 2 hot tubs. This condo also features complimentary wireless internet access, ski storage, and a picnic area. You'll be on the slopes in no time with the complimentary ski shuttle.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1457 out of 3913 reviews
Rating 8 - Good. 1458 out of 3913 reviews
Rating 6 - Okay. 606 out of 3913 reviews
Rating 4 - Poor. 272 out of 3913 reviews
Rating 2 - Terrible. 120 out of 3913 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
An awesome place to stay. I had a loft room which was huge and amazing. It was a little dated but it was cozy. There were no options for food. There weren’t even vending machines on the property.
Stayed 4 nights in Sep 2025

8/10 Good

Natasha

Travelled with family
Liked: Amenities
The bathroom had clump of hair on the floor amd the toilet seat was broken. . Other than that staff were pleasant., peaceful area not bad for just a quick stop over.
Stayed 1 night in Sep 2025

6/10 Okay

Philippe

Travelled with partner
Liked: Cleanliness
- Area around the property was nice. Bed was comfortable. - Room was not ready for check-in. Carpet was not flat to the floor which was a tripping hazard.
Stayed 3 nights in Sep 2025

6/10 Okay

Erin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property with friends and family many times over the year's and we generally love this hotel. The rooms are spacious and we love the cozy cabin feel..The negative is the property is starting to feel a little run down..the pool area is not clean at all, and it seems to be getting worse every year.The outdoor hot tub was very low on water. The stairs leading up to the waterslide are caked with dirt and both hot tubs have dirt in piles u can visibly see! The floors also seem very dirty and i doubt this place gets clened properly ever! Its sad because as much as we love the hotel we cant get over how gross that is..plus the games are broken have been for years and maybe a little update wouldnt hurt. This weekend the room i was in Was ok, but the bath tub was caked with idk what and we even had it cleaned after we arrived and it still felt dirty. I am disappointed in the cleanliness of this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Sep 2025

4/10 Poor

Sydney

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very dirty and the hotel is in extremely poor condition, everything is very outdated/rundown. When we got into our room there was towels that looked like they had already been used and the shower was barely functional. The fire alarm also went off at one point early in the night which was very quiet and not easily heard from inside the room. Would not stay here again.
Stayed 2 nights in Sep 2025

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a deep clean. Air conditioner doesn't work and is filthy. Coffee machine is plastic, broken, stained and needs to be thrown out. Room was hot. Fire alarm went off our last night and hallway was full of smoke. Apparently a room uses the fireplace and smoked their room out. Worker was in the hallway and never communicated to any of us what was happening , if it was safe to stay in our rooms, nothing. I realize it's a low star hotel, but it wouldn't kill them to clean, or replace things that don't work, communicate with guests during an incident, give more than 1 bar of soap, and some minor things really. At checkout they didn't even ask about our stay which is why I'm leaving this review. Because they know it's not acceptable and don't want to hear it. I wouldn't recommend giving this place a try.
Stayed 2 nights in Sep 2025

10/10 Excellent

Randy/Betty

Stayed 1 night in Sep 2025

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2025

4/10 Poor

Waseem

Liked: Room comfort
Disliked: Cleanliness
There were stains on the furniture
Stayed 1 night in Sep 2025

8/10 Good

Beth

Liked: Cleanliness
Resort and staff were lovely, but some renovations are needed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and check-out. Each unit was provided with 1 parking space, also they gave out Unlimited Bus pass to downtown, though we didn’t use it, it’s really a nice perk for convenient travel to downtown. We rented a 1-bedroom Lodge, it has a kitchen and dining area, we were able to cook and have breakfast there. Only 1.5bath, so all 6 of us needs to use the washroom downstairs to take a shower. 2 Queen size beds upstairs and 1 bedroom with a queen size bed downstairs, enough for the 6 of us to rest after our daytrips in Lake Louise and Jasper. We didn’t really stayed long in the unit, we leave early in the morning and come back late at night, the area is quiet and dark but it still feels safe even driving there at night.
Stayed 3 nights in Sep 2025

6/10 Okay

Janet

Travelled with family
Room was clean and comfortable but quite dated; the front desk was not very approachable or helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great visit. Loved the waterslides
Stayed 6 nights in Sep 2025

6/10 Okay

Sherrie, Redlands

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
We liked that they gave us bus passes to go to town and we didn't have to fight trying to find parking there.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Masaya

Stayed 2 nights in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Had a great visit to Banff property worked well for us
Stayed 1 night in Sep 2025

6/10 Okay

Chris

A little run down
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Staff were very friendly and helpful. The property was quite tired looking and could do with a makeover.
Stayed 1 night in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
The hotel is outside of Banff, however, travel into Banff is easy and the hotel provides a courtesy bus pass. Every room is allocated parking, The only restaurant nearby is an adjacent hotel - the food is very nice. Douglas Fir is in need of renovations. As a stop over for a day or two to discover Banff and its surroundings it is fine. For a longer stay you may consider a more comfortable hotel.
Lake Louise
Stayed 2 nights in Sep 2025

8/10 Good

Ella

Stayed 3 nights in Sep 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs some serious updating. Sofa stinks with legs broken. Cabinets with missing drawers and doors. Ceiling in the bathroom has a lot of stains. Carpet in the living room has stains. The unit has a very unpleasant smell. Manager said it is perfume. They need to brighten up the unit. Found spiders in the bathroom.
Stayed 6 nights in Sep 2025