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The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Front of property - evening/night
Interior entrance
Hotel Room - 2 Doubles
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.2 out of 10
Wonderful
(62 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(25 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.2 out of 10
Very good
(64 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

9.0 out of 10
Wonderful
(23 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(55 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(96 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Banff

A stay at The Fox Hotel and Suites places you in the heart of Banff, within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 3.3 mi (5.3 km) from Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬15 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬12 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk

About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1306 out of 2335 reviews
Rating 8 - Good. 574 out of 2335 reviews
Rating 6 - Okay. 275 out of 2335 reviews
Rating 4 - Poor. 112 out of 2335 reviews
Rating 2 - Terrible. 68 out of 2335 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Travelled with family
Stayed 1 night in Mar 2025

8/10 Good

Phillip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good for our ski holiday. The property is a bit of a walk from the majority of restaurants, so we did have a 15-20 minute walk or so each night for dinner. We could've shuttled, but didn't mind the walk. Parking was free and easy under the hotel. The hot tub was large and nice after a ski day. The shuttles to the local ski areas stop right out front. They are convenient and reliable. The rooms were ok. There wasn't much room for a family and all of the luggage and gear that comes with a ski trip. Our room was basically 2 beds and just room enough to walk around them. This isn't meant to bash the hotel, just to make travelers aware that space is a bit cramped. We got along ok once we got used to it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great girls weekend at The Fox. The hot tub/cave area is a great spot to unwind. We were able to walk to all the spots we wanted and the shuttle to Lake Louise was right out front and super convenient to use. Staff were very friendly. Would stay here again in the future. :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Lenore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the most comfortable beds, best pillows, hot pools, most relaxing weekend I have had!
Stayed 2 nights in Apr 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the hot pool with the cave like features and waterfall. Got a bit busy on the weekend but still enjoyable and relaxing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Fox and will definitely be staying again. My only suggestion would be that they could upgrade the TVs in the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fox Hotel was great! We stayed for one night, was able to check in 4 hours early, the room was clean and exactly as advertised. The cave hot tub is amazing at this hotel!! I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very convenient to go to the Banff town, we like the hot springs
Stayed 1 night in Apr 2025

6/10 Okay

Jieun

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Winnipeg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to a zillion hotels but The Fox is near the top of the list. The staff are friendly and exude client centric, excellence. The location is fantastic, our room was perfect for a week long stay. Underground parking was a plus and the hot tub groto was very cool (not). The biggest surprise was the restaurant. I rolled my eyes when I saw Chilli's brand as the in-house restaurant but it exceeded our expectations to the point it became a favoured spot. Well done The Fox and Chillies staff. We will be back. Thanks!
Stayed 4 nights in Mar 2025

10/10 Excellent

Herb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love this hotel . We've stayed a few times there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. We had a young lady at the front desk who was in training. She handled our check-in and check-out and did a wonderful job for being a rookie! Sorry I do not remember her name, but a job well done. Have stayed at the Fox in the past and will do so again in the future. Thanks for an enjoyable stay! R.C. Gillies.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

8/10 Good

•Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Savanah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Minus the multiple stains on the ceiling the room was cute and extremely clean, no dust anywhere. Unfortunately staff and other guests were quite loud. There was a lady yelling and banging on a door at 1am and it went on for at least 30min before I believe staff finally dealt with her. We were then woken around 8am to staff cleaning the room next door and slamming the vacuum into the baseboards. I understand rooms need to be turned over for the next guests, however it would be nice if they tried to be quite or waited until after 9am.
Stayed 1 night in Apr 2025

10/10 Excellent

Jenelle

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Fox Hotel in Banff was nothing short of amazing. The location is ideal—just a short walk from downtown, yet still peaceful and surrounded by the stunning mountain scenery that Banff is known for. One of the highlights was definitely the hot tub experience. It’s designed like a cave, creating a super unique and relaxing atmosphere—perfect after a day of hiking or exploring the town. The room was very clean and comfortable, with everything we needed for a cozy stay. The overall vibe of the hotel was warm and welcoming, and the staff were great too. Highly recommend for anyone visiting Banff—whether it’s your first time or your tenth. We’ll definitely be back!
Stayed 1 night in Feb 2025

8/10 Good

Val

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First stay here in twenty years, and nothing has changed. That’s not a good thing. Cracked floor tiles that obviously haven’t been repaired in a very long time. Dirty in the common areas and garbage around the place. Was really unimpressed by the state of the place. Elevator also took forever and there’s only one. Parking is super tight, but free underground is much appreciated. Room was okay, it’s got what you need, but it’s tired. This place badly needs a renovation. Furniture is scuffed. Bed creeks like crazy and sound travels through the rooms. It’s dated and it’s obvious. Maybe it’s the next Banff hotel to get a refresh? It needs it. Hot tub area is cool, gym barely qualifies as a gym. Staff were friendly. Overall, if you’re looking for a cheap option in the off season, there’s probably better. I would never recommend this place if you’re looking in the high season, for several hundred a night….. it’s a hard pass. Such a shame.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 2 nights in Feb 2025

8/10 Good

Rodelyn

Stayed 1 night in Mar 2025