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The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Property entrance
Interior entrance
Breakfast, lunch and dinner served
Indoor spa tub
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪13 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Banff

A stay at The Fox Hotel and Suites places you in the heart of Banff, within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 0.8 mi (1.2 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Banff National Park Information Centre - 13 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
  • Tunnel Mountain - 5 min drive - 2.1 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.0 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬12 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1232 out of 2232 reviews
Rating 8 - Good. 573 out of 2232 reviews
Rating 6 - Okay. 255 out of 2232 reviews
Rating 4 - Poor. 107 out of 2232 reviews
Rating 2 - Terrible. 65 out of 2232 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is great
Stayed 1 night in Dec 2024

8/10 Good

Tyler

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristy

Stayed 2 nights in Dec 2024

6/10 Okay

Athena

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The sofa bed is a total nightmare, desperate needs some serious upgrade.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mattea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were awesome! Thanks again for another great stay! I always stay at the Fox in Banff! I love it!
Stayed 1 night in Dec 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, spacious, and clean room with a kitchen and living room upstairs and beds downstairs. Perfect size for family of 4 for a ski night. I love the Rocky Mountain Soap amenities. Hotel is walking distance to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Tayah

Stayed 1 night in Dec 2024

10/10 Excellent

Alfea

Stayed 2 nights in Dec 2024

10/10 Excellent

Tabatha

Stayed 2 nights in Dec 2024

2/10 Terrible

Edward, Calgary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a stay at the Fox Hotel to surprise my wife for our wedding anniversary and Christmas. Since the hotel allowed pets, we brought along the puppy we recently started raising. Unfortunately, our experience at the Fox Hotel was truly disappointing. From the moment we checked in, the staff were shockingly rude. When I asked for an explanation of the hotel facilities, they simply told me to figure it out myself. When I inquired about pet-related policies, they handed me a piece of paper and told me to read it. They avoided engaging in conversation, even when I asked for help with parking, instructing me to go outside and find it on my own. Despite this, I tried not to let it ruin our important day. I managed to locate the parking on my own, but when we entered our room, we were horrified. Regardless of how busy the season might have been, the cleanliness was appalling. The bed sheets and duvet were covered in someone else’s hair, far more than should ever be acceptable. My wife and I seriously considered just going back home. I couldn’t understand how this hotel had such high ratings on Expedia. I felt like requesting a refund and leaving immediately. Given how late it was, we decided to stay the night but checked out first thing in the morning and went home. This trip turned out to be a nightmare for us. Not only did we miss the chance to use our VIP coupon, but the entire experience was utterly disappointing.
Stayed 1 night in Dec 2024

6/10 Okay

shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Went to check in at the 4pm check in time but the room wasn't ready and was still being cleaned waited until 430 when finally the recipient said we could but he was nice and gave our whole family complimentary breakfast.the room was clean and really nice
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Donald

Travelled with partner
Liked: Staff & service, amenities
Hands down to one of the best hot tubs in town. The room is a bit dated and the bath tub sink is clogged.
Stayed 1 night in Dec 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Stayed 2 nights in Nov 2024

10/10 Excellent

Shengran

Stayed 2 nights in Dec 2024

10/10 Excellent

Cheery Jane

Stayed 1 night in Dec 2024

8/10 Good

Blake

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room card was constantly de-magnetizing. Had to replace it 4 times in two days. Room could have used some TLC, and the sofa mattress was in serious need of replacement. However, the location was good, free bus passes were nice, making shopping downtown a breeze. Overall I liked it and would stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fritz

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Excellent. We had a large 2 bd suite and it was very comfortable. We enjoyed the cave like hot tub area too.
Stayed 1 night in Dec 2024

10/10 Excellent

ROMEL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Overall nice property to stay in Banff
Stayed 1 night in Dec 2024

10/10 Excellent

Sunni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fav place!
Stayed 2 nights in Dec 2024