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The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Bar (on property)
Breakfast, lunch, dinner served; American cuisine
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(123 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(81 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(69 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Banff

A stay at The Fox Hotel and Suites places you in the heart of Banff, within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 0.8 mi (1.2 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪A&W Canada - ‬8 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪Evelyn's Coffee Bar - ‬11 min walk

About this property

The Fox Hotel and Suites

The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite for lunch or dinner at Chili’s Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chili’s Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1699 out of 2969 reviews
Rating 8 - Good. 707 out of 2969 reviews
Rating 6 - Okay. 356 out of 2969 reviews
Rating 4 - Poor. 122 out of 2969 reviews
Rating 2 - Terrible. 85 out of 2969 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Conveniently located and appreciated the transit passes.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and service. We have returned to the Fox Hotel many times over several others in Banff due to solidly reliable quality, cost, and convenience. All of the staff we encountered this time were extremely friendly—especially the guy at checkout who gave our dog a squeaky toy and treat 🙂 Yes, it is maybe a little bit worn in places nowadays, and could definitely do with some updates; however, the hot tub is still fantastic (especially at off-peak times), the location is perfect, and we have always had wonderful service at the in-house Chilli’s. I would not hesitate to recommend the Fox Hotel to anyone—especially if you are a dog-owner!
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay and next time in Banff would happily book there again. Hot tub was great. Our suite was awesome. I love having an exterior door so no loud hotel hallways. Juat a great hotel.
Stayed 2 nights in Jan 2026

6/10 Okay

Christina

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Room was dated and worn. clean but needed a refresh. It would be amazing if the hotel provided robes as we had to walk outside to get to and from the hot tub. In the hot tub area - they need to have more towels - they were almost always empty.
Stayed 2 nights in Jan 2026

6/10 Okay

Ethan

Travelled with family
Liked: Cleanliness, property conditions & facilities
They dont re-stock towels at the pool often. So bring your own from your room. Rooms on the 4th floor take along time for the water to get hot in the shower
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Christmas Day! It was so picturesque. We were accommodated for both early check in (12pm) and late check out (1pm). We could tell the front desk staff were sick but keeping their spirits up. It's a short walking distance from the main Banff strip but they also provide free public bus tickets. They even have a shuttle service to the ski hills. There was plenty of underground parking. We stayed in their double suite (three beds if you pull out the couch). The pull out is expectedly very UNCOMFORTABLE, the double beds are decent. The room was chilly even with the thermostat set high. The little kitchenette was a little sparce. It had four sets of plates, bowls, and silverware; a toaster; a microwave, a cutting board; a kettle; and a coffee maker. All rooms open to the outdoors. The key cards are older and will demagnitze if left next to your phone. This is an unfortunate realization when you are outdoors in the snow, in your swimsuit. Why swimsuits? Because the absolute highlight of this hotel is the grotto hot pools and sauna. We spent hours soaking and relaxing in the ambiance. It's open from 8am to 11 pm but is closed noon to 1 pm every day for cleaning.
Stayed 1 night in Dec 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations inside and outside were beautiful the first week of January. The hot tub was wonderful. The location was great. The pillows were terribly uncomfortable, hard and strange leaving us with very sore necks. No alternative pillows were available when we asked.
Stayed 2 nights in Jan 2026

6/10 Okay

arturo

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming check-in, very comfortable suite, larger than expected.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Alina

Stayed 2 nights in Dec 2025

8/10 Good

Bilel, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay, depending how much it’ll cost ya, if you don’t pay Holidays periods’ high prices, it’a nice price quality ratio. The hot pool was nice, a bit busy late at night, but everyone was respectful and it was clean. Room was what you would expect nothing fancy, but clean and spacious. There’s underground parking too, so that’s a plus.
Stayed 2 nights in Jan 2026

10/10 Excellent

Geoffrey

Stayed 6 nights in Dec 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was amazing
Stayed 2 nights in Jan 2026

8/10 Good

Tino

Stayed 1 night in Jan 2026

10/10 Excellent

Svend Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites Enjoyed the stay. Banff being a walking town, sidewalks need snow clearing for safe walking.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brenda

Stayed 2 nights in Jan 2026

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities
Great hotel and staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was efficient. Transportation was handy. We enjoyed the Chili's restaurant which is attached. And everyone followed the no disturbance after 11 pm rule!
Stayed 1 night in Jan 2026

10/10 Excellent

Tybalt

Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is charming with a cozy and warm lobby. The staff is extremely helpful, especially Ken at the front desk. The one bedroom suites are great with a kitchen included. The hot tub and pool with dry sauna are just what you needed after a long day on the slopes. Chilies attached the hotel was very fun, great to grab a drink with the friendly bartenders. The location was a 15 minute walk to downtown Banff, we enjoyed the walk! All in all a great value for a beautiful town.
In front of The Fox!
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

4/10 Poor

shaun

Travelled with group
Disliked: Amenities
The heat did not work in the room, we were cold for most of the night. When I pulled down the blinds the top piece fell hit me in the head. Also the handle on the faucet in the shower was loose. I turned it to medium heat but the handle turned to the hot water on the left and scalded me a bit. I reported these, the staff seemed slightly apologetic, and there was nothing they could do as maintenance had gone home. Not worth the stay for that amount, would not return or recommend.
Stayed 1 night in Jan 2026