Book Bantud Hacienda hotels

Nice, clean hotel attached to s nice mall. Very nice desk staff.

Fantastic hotel I love this chain always so attentive and cater for every eventuality

was disappointed on the service at misto when we had dinner on our last night. service was so slow when it was not even busy. there were only 4 tables in the resto. we have to follow up couple of times for them to deliver the wine. and i ordered cheesecake too but was never delivered so i have to cancel it. BAD SERVICE

The customer service is excellent! Very helpful staff and affordable room rates

The property was very nice. The unit was a condo rental managed by Hosteeva. I had to communicate with Expedia and Hosteeva. A confusing grouping of emails and texts. I received messages from Hosteeva requesting additional info, and I was really sure who they were. I had to call and request my final info to gain access into the unit. I picked this unit over others in the same gated condo complex because of the king size bed and sleeper sofa (w/ picture of the sofa included). There was only a queen bed and no sofa. Only a second mattress under the bed. Also advertised was a washing machine and dryer. It was not what I expected. Only a small plastic tub with motor to wash and spin dry. No laundry detergent was provided. There was a pool and gym. But there was a 150 peso ($3) charge per person per day. Not expected. Overall, it is a nice unit in a quieter area of Bacolod. The TV and Netflix were nice. But, I give a poor rating because it is not as advertised. If they update the posting with real facts, I would amend my rating and call it a good value.