Good things: amazing location, helpful front desk staff, great for an early morning run, much quieter than anticipated. Clean rooms, let us leave our bags at the front after checkout time while waiting for our cruise. Not so good: the area around the pool needed picked up, it was quite freezing (not advertised as heated so this is fair, just something to be noted), and the lift wasn’t working. I did feel that for the price we paid a working lift should have been present, or some sort of compensation like a drink or breakfast voucher for the fact that it wasn’t, but overall lovely and a good experience.