The staff were not helpful or welcoming. Upon arrival they spoke to me through the glass doors and didn't open them to discuss my booking until I had confirmed my details. The rooms are very small, there is no bath mat and the floors are tiles so very slippy after a bath. Breakfast was basically cakes, all hot food was finished despite the buffet being on for a further hour. The second day there was no working coffee machine, no breakfast and barely any bread with very limited selection of spreads. I complained to reception who advised the Chinese guests had eaten it all. The coffee machine didn't work on the second day either and the juice supplied didn't taste nice. On my last night I reported my air conditioning wasn't working, the reply was simply they couldn't do anything about it. Upon check out I was asked if everything was ok with my room, again I advised the issues and the member of staff just stared at me, this continued for a very uncomfortable few minutes when I realized he had no good intentions and had no reply unless I said it was fine. Very disappointed. I would not return.