The Mill Hotel & Spa

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed
Indoor pool
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Grosvenor Park
    ‪7 min walk‬
  • The Rows of Chester
    ‪8 min walk‬
  • Eastgate Clock
    ‪8 min walk‬
  • Chester (CEG-Hawarden)
    ‪26 min drive‬

Room options

Business Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 10-minute drive of Chester Zoo and Grosvenor Park. .This spa hotel is 0.8 mi (1.3 km) from Roman Amphitheatre and 0.8 mi (1.4 km) from Eastgate Clock.

What's nearby

  • Chester Cathedral - 9 min walk
  • Chester City Walls - 10 min walk
  • University of Chester - 15 min walk
  • Chester Racecourse - 17 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪Istanbul BBQ - ‬2 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Old Queens Head - ‬6 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

Hotel in Chester with 2 restaurants and a full-service spa
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 12.00 per day)

Food and drink

  • Free full breakfast available daily 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Canal Barge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 970 out of 1759 reviews" "
Rating 8 - Good. 543 out of 1759 reviews" "
Rating 6 - Okay. 181 out of 1759 reviews" "
Rating 4 - Poor. 41 out of 1759 reviews" "
Rating 2 - Terrible. 24 out of 1759 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with parking. Nice pool, sauna. Steam room etc, very spacious room
Stayed 1 night in Oct 2024

8/10 Good

Anne

Stayed 1 night in Sep 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with good facilities.
Good value for the price we paid. Room was a little nosiy as next to the main road but it was fine. Found a few stray hairs in the bathroom that weren't ours, but we like this hotel, it's convenient for the city centre and also has a pool and spa. Breakfast was also good, help yourself.
Stayed 1 night in Oct 2024

8/10 Good

I W L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Good facilities with the pool and sauna. We had dinner in the restaurant with was very good and reasonably priced considering the menu. A short walk to the shopping area. Would recommend if you traveling to chester
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, fantastic staff. Very helpful, and friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa access was incredible and really worth paying for, easily walkable both from the train station and into chester city centre. A great base to explore the city from.
Stayed 2 nights in Oct 2024

8/10 Good

Lindsay

Travelled with family
Liked: Amenities
Close to centre of citu
Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very disappointing, but the hotel was very good. The staff were very friendly, the breakfast was very well organised and enjoyable, the hotel was very clean and the facilities were good.
Stayed 2 nights in Oct 2024

6/10 Okay

noel

Travelled with partner
Poor choice of food in restaurant although what we did have was pleasant
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but tricky to find. In a poor area by canal but just a 10 minute walk to Chester centre along towpath. Parking is expensive at £12 per day. It is a converted old mill and covers both sides of the canal with an internal walkway. Can be a bit confusing finding your way around and also beware of low beams and lots of stairs. Free Spa was good and breakfast also. Main meals are quite dear.
Stayed 1 night in Sep 2024

10/10 Excellent

Farrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reley injoy the stay it was that good we stayed 1 extra night
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
For the price your better getting a premier inn. Could only access the toilet if you were really thin. Poorly laid out bathroom.
Stayed 1 night in Sep 2024

6/10 Okay

Jenny

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stayed on the 21stvof September and couldn’t fault a single thing everything was lovely ,and staff are amazing , unfortunately our trains home the next day were cancelled so we booked another night , and got given another room unfortunately this room didn’t look very clean at all and we had to ask the staff to change the bedding as it wasn’t clean , they did this no problem but we were quite disappointed with the room 😞
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Property was very clean. Annex rooms across the canal was confusing to walk around. TV didn’t work. Couldn’t control room heat or cooling ( found out it is controlled by hotel staff remotely). Found UK bed sizing is different than in USA - narrower and shorter. Food in dining room was fine.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent, helpful and always polite. Toiletries not the best, but a very minor fault.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here before, and really enjoyed our stay again...only downside as last time is the WiFi....apart from that it's great. Staff are always friendly and eager to help.
Stayed 2 nights in Sep 2024

4/10 Poor

Gareth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Rooms were dated and tatty, no toiletries, just a pump on the wall. Tiny showerhead attached to the tap, TV signal kept dropping out and WiFi is so slow it's almost unusable. Spa was ok but overcrowded and lots of mosaic tiles missing everywhere, we had to wait for ages to use the jacuzzi or sauna. Breakfast was minimal, no pastries, granola with very long queues for the hot food We paid a premium price but sadly it came nothing close to a premium experience. We've stayed in better travelodges.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 1 night in Sep 2024