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Four Points by Sheraton Batam

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
View from room
Lobby
Room, 2 Single Beds, City View (Free Harbour Bay Ferry Shuttle)
Massages

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432
  • Nagoya Hill Mall
    9 min walk
  • Spices Restaurant
    1 min walk
  • Bayshore Station
  • Batam Batu Besar (BTH-Hang Nadim)
    31 min drive

Room options

View all photos for Room, 2 Single Beds, City View (Free Harbour Bay Ferry Shuttle)

Room, 2 Single Beds, City View (Free Harbour Bay Ferry Shuttle)

Room, 2 Single Beds, City View (Free Harbour Bay Ferry Shuttle)

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

Terrace/patio

Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Room

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Pool
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (17)
The price is AU$131
for 1 room
includes taxes & fees
7 Jan - 8 Jan
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About the area

Batam

With a stay at Four Points by Sheraton Batam, you'll be centrally located in Batam, a 3-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. .This hotel is 0.8 mi (1.3 km) from Nagoya Hill Mall and 1.2 mi (1.9 km) from Grand Batam Mall.

What's nearby

  • Nagoya Hill Mall - 9 min walk
  • Grand Batam Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 3 min drive
  • BCS Mall - 3 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪Yong Kee Sea Food - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Bakso & Mie Ayam Priangan - ‬4 min walk
  • ‪KFC - ‬4 min walk

About this property

Four Points by Sheraton Batam

Hotel with free parking, near Harbour Bay Ferry Terminal
Four Points by Sheraton Batam offers 211 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 211 air-conditioned rooms featuring refrigerators and minibars. 49-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at Evolution, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Evolution - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 163350 for adults and IDR 81675 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Evolution

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 163350 for adults and IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 111 reviews" "
Rating 8 - Good. 33 out of 111 reviews" "
Rating 6 - Okay. 4 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 5 out of 111 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

See

Stayed 3 nights in Sep 2024

10/10 Excellent

Meiyi Elizabeth

Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
If it improves itself, will consider re-booking
Our first point of contact from Four Points Sheraton was Ardan, who picked us from and to the ferry terminal. He was communicative, prompt and extremely hospitable -- which helped to create a positive first & last impresssion. Absolutely love the breakfast spread which was diverse in local offerings. Location was wonderful, easy to Gojek around. Hotel was clean and bedding was very comfortable. They thoughtfully provided ear plugs as there was a buzzling night market situated directly next to the hotel. Would consider re-booking with the hotel for my next stay if they are able to improve on the following areas: 1) Train more staff to be more fluent in English 2) Change spa operator that is more befitting to the Sheraton/ Marriott Bonvoy branding -- Seem to have a clubbing playlist featuring Rihanna's Umbrella; wasn't equipped with a POS to support digital payment and had to rely on the hotel's POS; Spa's receptionist was not fluent in English and looked flustered when we wanted to book a 9pm slot (even though operating hours stated they closed at 12 midnight). Receptionist tried to convince us to book an earlier slot. 3) Train chefs that man all live cook stations -- e.g. For breakfast, my sunny side up was too runny. And unfortunately, due to low fluency in English, when both chefs were told to re-cook it longer, they misunderstood the request and tossed out the eggs. For Dinner BBQ, to cook thick fish fillets longer.
Stayed 1 night in Aug 2024

8/10 Good

Huixuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel looks a bit small. The restaurant looks a bit plain. But the staff is nice and food also reasonable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service. Billy at Front Desk was amazing. Great work all around.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except theres no Bath Tub at all rooms. Also the swimming pool was small for such Hotel and theres no staff ard. Breakfast was nice but some food was not maintain warm. But i still like it.
Stayed 3 nights in Jun 2024

8/10 Good

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation stay at Four Point
The Hotel staff are very welcoming (Tresia). The room is spacious and clean. The soundproofing needs some improvements as we can hear some singing at night. Hope this feedback can help you to improve your already good place. Thank you so much
Stayed 2 nights in Jun 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super comfortable bed and friendly staff. Awesome internet connection. Seamless !
Stayed 2 nights in Jun 2024

8/10 Good

Nicholad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price for this hotel was good. I stayed a couple nights and thought the value was great. My room was really good. The bed was comfortable, the room was spacious. The bathroom was nice. It was clean and modern. I had an adjoining door in my room. Unfortunately the sound travels though that door very easily and I could hear all the happenings day and night in the room next to me. Not really any privacy and something the hotel should fix. Sound should not travel so freely through those doors. Otherwise I really liked my room. The breakfast buffet was okay. They had western and local food options. The omelet Padang was good. There is a large outside pool with some deck chairs. The pool seemed fine but that whole floor with the pool looked aged and unused. Like a ghost town. The location of the hotel is in a bit of a seedy area. There is an outdoor market across the street with clothing and items for sale. Also nearby are many red light district type bars and massage places. The hotel is walking distance to Burger King and McDonald’s as well as some other restaurants like Sederhana and an Indian food place. Many local people sitting on the sidewalks and just hanging out. The hotel is attached to a dilapidated building which is ugly and an eye sore when looking out your window in the room or at the pool. It is like this area was something better at one time. The staff were good, and inside the hotel was good. The room was nice. Good value.
Stayed 2 nights in May 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
Stayed 1 night in May 2024

10/10 Excellent

Noorani

Stayed 1 night in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jien Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, quality of mattress is good, quiet and good for sleep unlike some hotels too near to mosque with large prayer noise. Suggests improvement: 1) could have more choice of pillow as only thick fluffy in the room. 2)shower water pressure a bit low. 3) breakfast choice limited unlike wide popular choice in I-Hptel Baloi.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice and polite
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cleaned and spacious. Breakfast spread was good, except the area aircon not cold. Excellent staff like Kay who attended to our feedback. We had enjoyed our stay in this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Manisah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023

6/10 Okay

Peng Cheau Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice
Only few decent restaurants nearby. Not worth to pay for the breakfast as the food variety is less and not tempting. Everything are good except F&B
Stayed 3 nights in Jan 2024

10/10 Excellent

muji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great BF menu and nice equiped hotel room
near to ferry terminal , short driving distance to other location to grand mall bcs mall
Stayed 1 night in Dec 2023

10/10 Excellent

lim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well deco hotel , gd BF range of mixed dishes
location near harbourbay by taxi
Stayed 2 nights in Dec 2023

4/10 Poor

Cahaya

Disliked: Staff & service
We booked 2 rooms with selection of King size beds but upon check-in, the counter staffs advise that only 1 room is available with king size while another is a double single bed. After making us wait for quite awhile, they told us they managed to allocated as per our booking (king size beds for both rooms) only to find out later and to our dismay both rooms were actually double single beds instead. Not wanting to spoil our holiday we actually bear with it for our 3 days 2 nites there. Also the tv channel for my room always had issue with no signal, even after calling the staff it does not help at all, so basically I go without the tv in the my room. The worse scenario when we were being charged for tv channel fee for $700 for (another room) and we dont even know the channels need to be paid...It was definitely not a pleasant experiences for us and hope no one else shall experience the same.
Stayed 2 nights in Dec 2023

8/10 Good

Mervin

Travelled with family
Liked: Cleanliness, staff & service
Overall it’s fine , very noisy from the street and the mosque early at 4am
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023