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Hana Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hana Hotel

Reception
Front of property
Hallway
Family Room
Desk, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam, 29444
  • Nagoya Hill Mall
    8 min walk
  • Grand Batam Mall
    20 min walk
  • BCS Mall
    5 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    27 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Batam

With a stay at Hana Hotel in Batam, you'll be within a 5-minute drive of Nagoya Hill Mall and Grand Batam Mall. .This hotel is 1.3 mi (2 km) from Harbour Bay Ferry Terminal and 1.3 mi (2.1 km) from BCS Mall.

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.7 km
  • Grand Batam Mall - 20 min walk - 1.7 km
  • BCS Mall - 5 min drive - 2.2 km
  • Harbour Bay Ferry Terminal - 6 min drive - 2.1 km
  • Batam Centre Ferry Terminal - 10 min drive - 7.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 27 min drive

Restaurants

  • ‪Sudi Mampir Kopitiam - ‬5 min walk
  • ‪Yong Kee Sea Food - ‬1 min walk
  • ‪Instar Kedai Kopi - ‬1 min walk
  • ‪Kedai Kopi Harum Manis - ‬5 min walk
  • ‪Gerai Ceria Tom Yam - ‬4 min walk

About this property

Hana Hotel

Hotel with free breakfast, a quick walk to Nagoya Hill Mall
Hana Hotel offers 61 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Hana, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the 24-hour room service. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
A complimentary breakfast is offered.
Hana - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) during limited hours

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Hana

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Terrace

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 120000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hana Hotel Batam
Hana Batam
Hana Hotel Hotel
Hana Hotel Batam
Hana Hotel Hotel Batam

Hana Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 57 reviews" "
Rating 8 - Good. 26 out of 57 reviews" "
Rating 6 - Okay. 9 out of 57 reviews" "
Rating 4 - Poor. 4 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Chua

Stayed 2 nights in Jun 2024

6/10 Okay

Omar

Stayed 1 night in May 2024

8/10 Good

Toshiyuki

Travelled with group
Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Ravindran

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Kok Keong David

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ivy

Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Syed

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019

2/10 Terrible

Sok Li Shirley

Liked: Staff & service
Disliked: Cleanliness, room comfort
Unpleasant Stay
Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Cockroaches infested room
there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hana
Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good!
Stayed 1 night in Dec 2018

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall 4.5/5
Had an amazing stay. Very clean in the room interior.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Chng

Clean rooms
The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Stayed 1 night in Aug 2018