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Best Western Crown Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Crown Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)
Pool
Exterior
Lobby
Free daily full breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
8210 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    5 min walk
  • Batavia Downs Casino
    15 min walk
  • Holland Land Office Museum
    3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Pool
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Parking included
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The price is AU$172
for 1 night
includes taxes & fees
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About the area

Batavia

With a stay at Best Western Crown Inn & Suites in Batavia, you'll be within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino. .This hotel is 24.8 mi (39.9 km) from Lake Ontario and 27.9 mi (44.9 km) from Letchworth State Park.

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk - 0.5 km
  • Batavia Downs Casino - 15 min walk - 1.3 km
  • Batavia Primary Care - 4 min drive - 3.4 km
  • Rochester Regional Health - 4 min drive - 2.8 km
  • United Memorial Medical Center - 5 min drive - 2.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬15 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and a fitness center
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1006 reviews" "
Rating 8 - Good. 333 out of 1006 reviews" "
Rating 6 - Okay. 163 out of 1006 reviews" "
Rating 4 - Poor. 99 out of 1006 reviews" "
Rating 2 - Terrible. 49 out of 1006 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom wasn’t as clean as it should be, neither the room’s carpet. Overall I’d give it a passing grade, but just barely.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Travelled with family
Disliked: Property conditions & facilities
The hotel was ok, but not great. Dated room, and pool and hot tub were closed for maintenance.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Every year we pass through Batavia for a one night stay on our way to a final destination. We always stay at this hotel as it has been consistently good. Of note there are two hotels under different brands on the property. They share a main desk and lobby, but the other one is a little plainer. Both are fine. Our room was spacious and comfortable. A pleasant surprise was there was actually adequate lighting! The mini fridge was on the larger side compared with what we've encountered in other hotels. It was big enough to have a small freezer section. Hotel breakfast was your typical fare: waffle maker, 3 flavors of cold cerial, one egg and one meat on a chafing dish, some bagels and muffins. Only complaint was that the coffee was poor and they didn't offer either splenda or stevia. (Nutrasweet isn't suitable for hot beverages and I dislike sweet and low). I will stay here again next year
Stayed 2 nights in Aug 2024

2/10 Terrible

Breanne

Stayed 1 night in Aug 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my experience
Stayed 2 nights in Aug 2024

8/10 Good

lisa

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like mold and the bottom of our socks became black when walking on the carpet. I feel like recently, the room was flooded and it wasn't properly cleaned. Hooefully, my wife and I dont suffer any long term effects. There was a large pile of garbage outside the side entrance for our entire stay and the pool area was out of order. We stayed here last year and had no issues. Looks like no maintenance has been performed since then. We will not be returning.
Stayed 4 nights in Aug 2024

6/10 Okay

Brittney

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was quiet bad part the pool and hot tub is closed our room stunk and when we got there our room wasnt ready had to wait
Stayed 1 night in Jul 2024

6/10 Okay

SOO

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We did not know that the pool was down for that weekend. Otherwise we would have booked a different hotel. We wanted a pool for our kids to swim and because of it not being there we didn't spend as much time at the hotel to rest. Sadly, we had to completely redo our schedule and it really did throw off our plans. Best part of the trip was the morning staff was great and very helpful.
Stayed 1 night in Jul 2024

8/10 Good

polly

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The side door was blocked by two men sitting in chairs smoking and drinking! The carpet was dirty felt dirty and stunk, got woke up at 6am by kids running and jumping upstairs! I’ve always stayed here but I think next time I’ll check somewhere else. I’ll miss the front desk day girl she’s great!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jim

Liked: Staff & service, room comfort
Probably better options at this exit
Overnight stay while traveling, Bathroom was dirty, room felt damp ( AC was turned off until we entered room), 2 conditioners/ no shampoo and pool and hot tub closed. Breakfast was mediocre. Lobby and common areas dark and drab. Property was way more run down than the pictures illustrated. We’ll skip this one next time thtough
Stayed 1 night in Jul 2024

2/10 Terrible

Blaze

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid extra money for the queen beds and they gave us doubles upon arrival and tried to kicked us out after we explained to them their ad on Expedia is a scam
Stayed 1 night in Jul 2024

10/10 Excellent

charanjit

Stayed 1 night in Jul 2024

4/10 Poor

Colin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
On the whole a reasonable place. Pool was out of order, which was a shame. No breakfast and restaurant was closed because it was a Monday!!
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Clean enough but pool , work out room out of commission and attendant took a long time to show up at check in
Stayed 1 night in Jul 2024

4/10 Poor

Shawn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled musty and carpet was damp
Stayed 1 night in Jul 2024

10/10 Excellent

Becky

Travelled with family and small children
Liked: Cleanliness, staff & service
The breakfast was great. Pool was broken, and apparently is often.
Stayed 3 nights in Jun 2024

6/10 Okay

Xiaoyi

Liked: Staff & service
Stayed 1 night in Jul 2024