10/10 Excellent
Greg H.
16 Dec 2024
Liked: Cleanliness
Wonderful property and wonderful host!
We really want to say a big "thank you" to the wonderful host Annie.
We originally were staying in a different accommodation on Kangaroo Island. We enquired the host about some blood stains and yellow marks on two out of three bedsheets. The host insisted on sending their cleaner to visit the property the next day. Unfortunately and shockingly, we were verbally abused, shouted and verbally threatened multiple times by the cleaner the moment they entered the front door for nearly an hour.
After reviewing the video footage we took, we urgently started seeking for other property due to the high concern of our personal safety. That's how we found Annie's amazing property.
Annie had essentially less than 20 hours notice to get her property ready when received our booking, and she kindly accepted our booking with no issues. She also specifically asked whether we need her to install the gate so that our dogs can have fenced yard, which we said not necessary as we didn't want to cause more work for her, but of course we were very grateful for her kind offer.
We were so pleased by Annie's property. The place was very clean and tidy, bedsheets were spotless, we guess Annie probably even spray some perfume in bedrooms as all rooms smell nice and refreshing. All kitchen cutlery, cooking pots, pans were shining.
Annie specifically told us she does all the cleanings herself, we can see she put in her love to look after the property and her guests. Thank you again Annie!
Greg H.
Stayed 4 nights in Dec 2024