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Sure Hotel by Best Western Angouleme

3.0 star property

Photo gallery for Sure Hotel by Best Western Angouleme

Desk, laptop workspace, blackout curtains, soundproofing
Front of property
Lobby
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
2, Rue Du Gond, Angouleme, Charente, 16000
  • FRAC Poitou-Charentes
    ‪10 min walk‬
  • The Comics Museum
    ‪17 min walk‬
  • Ramparts of Angoulême
    ‪18 min walk‬
  • Angouleme (ANG-Brie - Champniers)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Desk, laptop workspace, blackout curtains, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

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Room

Appart'City Classic Angoulême Centre

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Laundry
4.2 out of 5, Very good, (64)
The price is AU$125
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Appart'City Classic Angoulême Centre

About the area

Angoulême

A stay at Sure Hotel by Best Western Angouleme places you in the heart of Angoulême, within a 5-minute drive of FRAC Poitou-Charentes and Angouleme Paper Museum. .This hotel is 1 mi (1.6 km) from International Cartoon Museum and 1.1 mi (1.7 km) from Ramparts of Angoulême.

What's nearby

  • FRAC Poitou-Charentes - 10 min walk
  • The Comics Museum - 17 min walk
  • International Cartoon Museum - 19 min walk
  • Château d'Angoulême - 19 min walk
  • Angouleme Cathedral - 4 min drive

Getting around

  • Angoulême Station - 12 min walk
  • Merignac Airport (BOD) - 84 min drive

Restaurants

  • ‪Domino's Angoulême - ‬5 min walk
  • ‪River - ‬16 min walk
  • ‪Les Saveurs de l'Inde - ‬13 min walk
  • ‪Speed Burger Angoulême - ‬13 min walk
  • ‪Le Rancho - ‬12 min walk

About this property

Sure Hotel by Best Western Angouleme

Riverwalk hotel with a fitness center and a coffee shop
Sure Hotel by Best Western Angouleme offers 27 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 27 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:30 AM and 10:00 AM.
Sure Hotel by Best Western Angouleme has a restaurant on site.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:30 AM–10:00 AM on weekends: EUR 10 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Angoulême
Balladins Angoulême Angouleme
Balladins Angoulême Hotel
Balladins Angoulême Hotel Angouleme
Hôtel Saint Antoine Angouleme
Hôtel Saint Antoine
Saint Antoine Angouleme
Hôtel Saint Antoine
Sure By Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel
Sure Hotel by Best Western Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel Angouleme

Sure Hotel by Best Western Angouleme Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 342 reviews
Rating 8 - Good. 160 out of 342 reviews
Rating 6 - Okay. 53 out of 342 reviews
Rating 4 - Poor. 13 out of 342 reviews
Rating 2 - Terrible. 6 out of 342 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Poor first impressions matter
Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024

2/10 Terrible

Ioan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Rod

Stayed 2 nights in May 2023

6/10 Okay

GREG

Liked: Cleanliness, staff & service, room comfort
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023

6/10 Okay

stephen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good luck
Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022

2/10 Terrible

Ingrid

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pleasant at all!!!
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location for train station, quiet.
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec 2020 stay during Covid
very efficient with excellent attention during Covid, breakfast provided to the room well done.
Stayed 1 night in Dec 2020

6/10 Okay

Frank

Liked: Cleanliness, staff & service, room comfort
2 star
Stayed 1 night in Oct 2020

8/10 Good

keith

Liked: Cleanliness, staff & service
Good for travelers wanting a decent overnight stay
Stayed 1 night in Sep 2020

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

MP, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in tbe adjoining family rooms which was perfect for is and and our family woth 3 children.
Stayed 1 night in Aug 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Great check in the gentleman could not have been more helpful. Breakfast was enough and set us up for next leg. Will use again
Stayed 1 night in Feb 2020

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fantastic
Brilliant location stunning views and scenery. The staff are incredible and the food was outstanding. A great place to chill. Will be going back next year.
Stayed 1 night in Jun 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Easy to find friendly hotel. Nice bar down near the water. We arrived late so we had a pizza from dominos just up the road. Lovely breakfast in the hotel, comfortable room, friendly helpful staff. Lovely hotel
Stayed 1 night in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very welcoming. Helpful, friendly owner. Nice hotel recently decorated.
Stayed 1 night in Jul 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mature couple
Ideal location just outside the main town area but within walking distance. Lovely family run hotel,very quiet. Plenty of parking at site opposite hotel if unable to park in their car parK. Adequate breakfast of fresh products constantly refreshed. Only thing lacking for us was a lounge area to relax on an evening to have time out of your room.
Stayed 4 nights in Sep 2017

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel, noises location
The hotel itself was ok, but the area is very noisy being on a major road/roundabout. Impossible to keep your windows open overnight unless you wanted a 5 a.m wake up call.Breakfast was ok, staff were very friendly and helpful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room just redecorated comfy bed
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - near the centre
Although check-in was 4pm we arrived on a motorbike early. After contacting the hotel by phone the owner came and opened the reception area and showed us to our room. It was exactly as described. To get to the centre you need to walk up a steep hill but it is well-worth the view, with plenty of restaurants. The hotel is modern and the owners have really presented all the rooms with bright colours and high standards. This is also reflected in the breakfast room, and garden. Definitely would stay here again. Family run hotel which deserves to do really well.
Stayed 1 night in Jun 2017

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel.
The hotel was very pleasant and the staff were friendly and helpful. The breakfast room was nicely decorated and the breakfast was good. We were only passing through the area so can't say much about the town.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but agreable stay
I've spent one night at Hotel St-Antoine and I was pleased with my stay. The room was big enough for one person and was spotless. So was the bathroom which seems to have been modernized recently. The breakfast was also very good and was taking place in a very bright room opening to an interior garden. The staff was also useful and answered all of my questions. Overall, it was a good experience. I've seen hotels with more stars being way worst than this one. Everything was not perfect though, and the main downside is the wifi connection which was very slow (but free).
Stayed 1 night in May 2017