Crowne Plaza Belfast, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Belfast, an IHG Hotel

Exterior
Meeting facility
Indoor pool
Lobby
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP
  • Lisburn Road
    4 min drive
  • Boucher Road Playing Fields
    5 min drive
  • Queen's University of Belfast
    5 min drive
  • Belfast (BHD-George Best Belfast City)
    20 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Belfast

When you stay at Crowne Plaza Belfast, an IHG Hotel in Belfast, you'll be in a regional park, within a 5-minute drive of Boucher Road Playing Fields and Queen's University of Belfast. .This eco-certified hotel is 2.7 mi (4.3 km) from Belfast Botanic Gardens and 3.5 mi (5.6 km) from Grand Opera House.

What's nearby

  • Boucher Road Playing Fields - 5 min drive - 3.7 km
  • Queen's University of Belfast - 5 min drive - 4.1 km
  • Belfast Botanic Gardens - 5 min drive - 4.4 km
  • Grand Opera House - 7 min drive - 5.7 km
  • Titanic Belfast - 12 min drive - 11.3 km

Getting around

  • Adelaide Station - 5 min drive
  • Belfast (BHD-George Best Belfast City) - 20 min drive

Restaurants

  • ‪Harmony Inn - ‬4 min drive
  • ‪Millar's Restaurant - ‬5 min drive
  • ‪The Bowery - ‬4 min drive
  • ‪Lock Keepers Inn - ‬6 min walk
  • ‪Espresso Elements - ‬4 min drive

About this property

Crowne Plaza Belfast, an IHG Hotel

Eco-certified hotel with a health club and a sauna
Crowne Plaza Belfast, an IHG Hotel offers 153 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 153 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Green Room, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Green Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 18.50 for adults and GBP 9.25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Green Room

Things to do

  • Fitness classes
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast, An Ihg
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast, an IHG Hotel Hotel
Crowne Plaza Belfast, an IHG Hotel Belfast
Crowne Plaza Belfast, an IHG Hotel Hotel Belfast

Crowne Plaza Belfast, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews" "
Rating 8 - Good. 316 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridget Jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, very peaceful and relaxing and well kept. Staff very friendly. Would definitely recommend this hotel to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kalyani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property. Excellent staff . Rooms are awesome. One of tge bezt places we have been to.
Stayed 1 night in Aug 2024

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay.
Excellent hotel. Exceeded our expectations. Incredibly helpful staff. Everyone was warm, friendly and courteous in every department. Having worked in customer service I like to highlight those that really make a difference by name but honestly, that's tricky when everyone was so charming.
Stayed 1 night in Aug 2024

10/10 Excellent

Kutub

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised, the hotel was clean and had very pleasant staff and the gym was well equipped.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and all the staff were amazing
Stayed 2 nights in Aug 2024

8/10 Good

Mia, New Haven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice to have parking and be in safe area. Staff lovely. However the “Jacuzzi” (the brand name of hot tubs) is not hot as shares water with their main pool, which was odd. Reception attendant indicated jacuzzi means it is not a heated pool (lol!- news to us!! Lolol)
Stayed 2 nights in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza
We had a lovely overnight here . Quiet location but not far from the city . Clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jeremy

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the crowne plaza. Breakfast was great. We enjoyed the pool and gym facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jul 2024

10/10 Excellent

Jamilla

Stayed 2 nights in Jul 2024

4/10 Poor

Courtney

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
From booking I made contact with Hotel regarding my son being in a disabled chair and looking to request a spacious family room. I was told this wasn't possible and got contacted a few days later to ask if I wanted to book a 2nd room for extra space after already paying £171 for a room only rate not including breakfast. I had multiple messages from the property throughout the week before my stay asking for payment the 2nd time and each time I had to ring to say the bill was already paid. If this wasn't a non-refundable booking I'd have cancelled and booked elsewhere as they were just so unhelpful and completely unprofessional even before we stayed. Once we arrived nearly 2 hours after check in they still weren't sure if our room was ready and they allocated us a room on the 2nd floor even after I stood at Reception and asked a few times for a ground floor room to make it easier for us. Once we got out of the lifts the carpet in the hallway was absolutely soaken, the place smelt like a sewer on the 2nd floor and the wheels of my sons chair, the suitcase and my other childs feet was soaken. We then went to the room and it was the smallest most squashed room we have ever stayed in. The bathroom was absolutely ridiculous how tiny it was. We then booked the pool and the changing facilities are absolutely disgusting. Later that night we took the kids to the playroom and the place was absolutely trashed, toys broken everywhere and the playhouse had the door snapped off. Never again
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

NITIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us disabled friendly room, why?
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay hear longer, the AC alone was worth it, the hotel was lovely and I had no issues with it at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

6/10 Okay

Carl

Travelled with family, Travelled with family and small children
Liked: Amenities
Bathroom needs better ventilation. Gym should allow teens (13 )
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024