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Malmaison Belfast

4.0 star property

Photo gallery for Malmaison Belfast

Front of property - evening/night
Desk, blackout curtains, iron/ironing board, free WiFi
Bar (on property)
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Waterfront Hall
    ‪7 min walk‬
  • SSE Arena
    ‪12 min walk‬
  • Titanic Belfast
    ‪3 min drive‬
  • Belfast (BFS-Belfast Intl.)
    ‪31 min drive‬

Room options

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double

Club Deluxe Double

Club Deluxe Double

  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Belfast

With a stay at Malmaison Belfast, you'll be centrally located in Belfast, within a 5-minute drive of Titanic Belfast and SSE Arena. .This eco-certified hotel is 1.8 mi (2.9 km) from Queen's University of Belfast and 0.1 mi (0.1 km) from Albert Memorial Clock Tower.

What's nearby

  • Victoria Square Shopping Centre - 1 min walk - 0.2 km
  • Waterfront Hall - 7 min walk - 0.6 km
  • St. George's Market - 7 min walk - 0.7 km
  • SSE Arena - 12 min walk - 1.1 km
  • Titanic Belfast - 3 min drive - 2.1 km

Getting around

  • Lanyon Place Station - 11 min walk
  • Belfast International Airport (BFS) - 31 min drive

Restaurants

  • ‪River Coffee House - ‬2 min walk
  • ‪Boojum - ‬2 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Bootleggers - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Malmaison Belfast

Eco-certified hotel with a fitness center and a 24-hour front desk
Malmaison Belfast offers 64 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Stay in one of 64 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Chez Mal Brasserie, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Malmaison Belfast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kieran

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ben

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful and the food on the first evening was lovely and fresh and the server was amazing. Aesthetically pleasing a nice environment. Pitfalls- big dip in the bed in room 315 and I had to sleep at the bottom the last night but my back is killing and also dirty coma stained glass as side of bed and a weird body odour smell from the cushions. Ordered a veggie breakfast as I’m pescatarian and it came with bacon on when I raised this asked did I want the bacon removing. Kind of defeats the object really so I opted for egg and soldiers(not buttered). BF liked his breakfast. I don’t eat my final meringue there as I wasn’t confident about meat contamination tbh. Nice place but does need some work I think.
Stayed 2 nights in Jan 2025

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No dairy free offered
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Lack of attention
1st room the carpet was wet, moved to a smaller room which was set up as a single guest with only 1 towel. 2 calls & 1 request in person at the front desk to get extra towels. Went out for the evening to comeback with no towels. The night porter could only give hand towels. Overall poor service compared to previous stays & will reconsider returning in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Eoin

Stayed 1 night in Dec 2024

10/10 Excellent

Neil, lurgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Staff were so busy they bordered on rude.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor
Second visit here and wont be back. Bar staff are uninterested and have terrible customer service. Karen at the front reception was lovely though and made us very welcome. She should get a new job where they value great customer service.
Stayed 1 night in Dec 2024

4/10 Poor

kieran

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
Very disappointed. Rooms very dark. Pillows rubbish. Sink plug broken. Won’t drain. Shower handle fell off. Window broken won’t close. Breakfast limited seating. 1hr wait for food. Not a pleasant stay
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of noise from 5am
Stayed 1 night in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, great location. Disappointed that staff did not mention on check-in that a physical ticket was required from the associated car park to obtain the hotel negotiated rate, meaning it cost almost €30 instead of £17.50. On checkout when I became aware of this, the hotel offered no solutions or apologies, which was a shame.
Stayed 1 night in Dec 2024

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back.
I only stayed a night but easily would have stayed at this hotel longer. Room was very comfortable and quiet, and in a good central location. Breakfast was also very good. Staff were friendly, efficient, and really helpful.
Stayed 1 night in Dec 2024

8/10 Good

Maya

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks to the Malmaison Belfast!
A fantastic city break at the Malmaison. All the staff went out of their way to make our stay enjoyable, special thanks to Chloe, Dagmara, Fadli, Sourov & Alex to name just some. The room was nice, the food excellent, and atmosphere just right for our 4 night stay in Belfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great location!
Stayed 1 night in Dec 2024

4/10 Poor

Dave

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel very poor service
Stayed one night for business. Check in poor, no one on reception, kept waiting for almost 10 mins. Ate in bar and food was good but service extremely poor and very disappointing. Extremely slow with drinks orders and lack of basic understanding of how to make drinks e.g. filling a ballon glass to overflowing with ice to make a G&T.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, bedroom was spacious and comfortable. We would stay again
Stayed 1 night in Nov 2024