2/10 Terrible
Monika M., la
7 Jan 2025
Horrible communication
The host did NOT provide me entrance information on time and I was walking around for five hours with my luggages after a 14 hour flight from Los Angeles. Then she informed me that my reservation is unavailable and that she will move me to a different apartment. Once I got to the new apartment, it was not what I wanted. The TV was not even working, there was no view compared to the initial one that I purchased. It was a major inconvenience to walk with my luggages waiting for her response. I notified her that I want to check out because I was not happy with this apartment. She basically ghosted me and I wasted 1,058.Horrible communication. I am working with Vrbo to get a refund for this unprofessionalism.
Monika M.
Stayed 7 nights in Dec 2024