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Hotel Kaiserhof Heringsdorf

4.0 star property

Photo gallery for Hotel Kaiserhof Heringsdorf

Restaurant
Terrace/patio
Deluxe Room, Balcony
Indoor pool, outdoor pool, pool loungers
Deluxe Room, Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pool
  • Spa

Explore the area

Map
Kulmstrasse 33, Strandpromenade, Heringsdorf, MV, 17424
  • Heringsdorf Pier
    ‪3 min walk‬
  • Heringsdorf Beach
    ‪4 min walk‬
  • Usedom Art Association
    ‪4 min walk‬
  • Heringsdorf (HDF)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 28 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Studio Suite, Balcony

Deluxe Studio Suite, Balcony

Deluxe Studio Suite, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

Classic Double Room (with Balcony)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Balcony, Oceanfront

  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Heringsdorf

When you a stay at Hotel Kaiserhof Heringsdorf in Heringsdorf, you'll be on the beach, just steps from Islands of the Baltic Sea and Usedom Nature Park. .This beach hotel is 4.3 mi (7 km) from Swinoujscie Beach and 0.3 mi (0.6 km) from Kur- und Heilwald.

What's nearby

  • Heringsdorf Pier - 3 min walk
  • Ahlbeck Beach - 8 min walk
  • Bansin Beach - 5 min drive
  • Ahlbeck Pier - 5 min drive
  • Tropenhaus Bansin - 6 min drive

Getting around

  • Seebad Heringsdorf Station - 12 min walk
  • Heringsdorf (HDF) - 16 min drive

Restaurants

  • ‪Usedomer Brauhaus - ‬2 min walk
  • ‪O'ne - ‬2 min walk
  • ‪Restaurant Lilienthal Usedom - ‬11 min walk
  • ‪Domkes Fischpavillon Heringsdorf - ‬4 min walk
  • ‪Stadtbäckerei Junge - ‬4 min walk

About this property

Hotel Kaiserhof Heringsdorf

Family-friendly hotel on the beach, with outdoor pool
Hotel Kaiserhof Heringsdorf offers 143 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Heringsdorf hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 143 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Hotel Kaiserhof Heringsdorf has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 20 per night)
  • Covered valet parking on site (EUR 20 per stay; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Airport shuttle on request

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Airport shuttle fee per child: EUR 20 (one-way), (up to 18 years old)
  • Self parking fee: EUR 20 per night
  • Covered valet parking fee: EUR 20 per stay (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day
  • Facilities fee: EUR 5 per person, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Maritim Kaiserhof
Maritim Hotel Kaiserhof Heringsdorf
Maritim Kaiserhof
Maritim Kaiserhof Heringsdorf
Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf Hotel
Maritim Hotel Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf Heringsdorf
Hotel Kaiserhof Heringsdorf Hotel Heringsdorf

Hotel Kaiserhof Heringsdorf Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 146 reviews
Rating 8 - Good. 51 out of 146 reviews
Rating 6 - Okay. 22 out of 146 reviews
Rating 4 - Poor. 8 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great staff , very clean , but also very expensive hotel but that Covid for you!
Stayed 5 nights in Sep 2021

8/10 Good

Lizzy, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the beach
We were looking forward to a relaxing dinner after an eight hour train trip, and made our way to the dining room. The noise (from an open gallery above the restaurant) during our entire dinner was unbearable. When we asked what the noise was, we were told it came from two people playing table football. It spoilt our entire dinner! When Expedia asked the hotel how much an upgrade would cost, the hotel told Expedia they did not offer these rooms to Expedia. We were asked to pay Euro 160 more for a lower level room, when the couple checking at the same time as us, where offered a free upgrade. Not exactly ethical.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice hotel but very expensive breakfast. It's better to go to neighboring cafes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good...but needs a remodel
Great place to stay. It looks like it may be an older place, therefore needs to be updated a bit. Food was OK. Room was good enough. stage outside always had something going on. My only complant is the parking. It takes some getting used to...with the car elevator and all.

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Julia

Travelled with group
Liked: Staff & service
Alles etwas in die Jahre gekommen. Man hat ein bisschen das Gefühl, das Hotel ist in den 70ern stehen geblieben. Der Frühstücksraum ist unvorteilhaft gelegen, keine Möglichkeit zum Draußensitzen. Außerdem ist das gesmte Hotel sehr verwirrend, viele Fahrstühle, die in nur begrenzt in bestimmte Etagen fahren. Das Parkhaus war mein persönlicher Horror. Man muss mit einem sehr sehr engen und verwinkeltem Fahrstuhl fahren. Alles in Allem zu teuer für das Angebot. Die Lage und der Pool auf dem Dach sind ein Highlight.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Sehr gut Lage! Wir hatten ein Mini "Penthouse" mit etwas umständlichem Zugang
Stayed 7 nights in Jun 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service
Das Zimmer super. Speisesaal absolut Renovierungsbedürftig. Rosen Garten absolut super. Parkplatz überteuert.
Stayed 10 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Gabriele

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Niemals hätte mein Mann und ich damit gerechnet, dass dieses Superior Zimmer eigentlich ein Dachzimmer wäre. Zwar mit Ostseeblick, aber einem holprigen (2 Stellen) Zugang. Der Fernseher am Bett hatte hatte ein ständiges Ruckelbild und sprang auch an und um, wenn wir den Apparat im "Wohnbereich" bedienten. Das Bad war ok, bis auf den Kosmetikspiegel. Er war in einer Höhe von 1,80m angebracht und lies sich nur hin- und her bewegen nicht rauf und runter. Als Gutwill bot man/Frau Pohl uns kostenlos 1x Kaffee und Kuchen im Wintergarten an. Wir haben es abgelehnt da wir am Tag vorher dort waren und uns der Kuchen nicht geschmeckt hat. Das Zimmer gehörte auch selbstredend nicht zu den schon renovierten. Fazit: Erfahrung macht hoffentlich klug.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place for a get-away
The hotel has a premium location at the seaside. Very comfortable and spacious room and a nice bathroom. Great wellness area and good restaurant/bar. Highly recommendable.
Stayed 4 nights in Apr 2023

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral direkt an der Seebrücke, Comfort-Zimmer mit guter Größe, Balkon bekommt aber nie Sonne (Nordseite)
Stayed 4 nights in Mar 2023

10/10 Excellent

Peter

Stayed 2 nights in Feb 2023

10/10 Excellent

Detlev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns gefallen!
Stayed 6 nights in Aug 2022

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Reiner

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Außer das wir anfangs etwas mit dem Betrieb des Fahrstuhls zu kämpfen hatten war alles im grünen Bereich und können darum nur eine Weiterempfehlung aussprechen. Nochmals danke für die bei Ihnen erlebten schönen Tage. MfG Fam. Boche aus Berlin
Stayed 3 nights in Jun 2022

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durch viele An- und Zubauten sowie laufender Instandhaltung sind vom Empfang auf Ebene 3 zahllose Fahrstühle in einzelne Etagen eingebaut, nahezu unübersichtlich. Das Gesamtobjekt für einen Kurzurlaub mit Innen und Außenpool durchaus empfehlenswert. Lage direkt an der Seebrücke ist optimal.
Stayed 5 nights in May 2022

8/10 Good

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
das Abendessen als 4-Gang-Menue war etwas überraschend unter dem erwarteten Niveau, Frühstück lässt keine Wünsche unerfüllt
Stayed 2 nights in May 2022

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Anett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal, Hotel sehr gute Lage nur wenige Gehminuten vom Strand und sehr sauber, wurde sehr auf Hygiene geachtet, Frühstück war nicht sehr abwechslungsreich, täglich gleich
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten das Turmzimmer. Sehr schön
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super nur Parkmöglichkeiten sehr beschränkt.
Stayed 10 nights in Jun 2021