The Tunbridge Wells Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Tunbridge Wells Hotel

Front of property
View from property
Suite
Superior Twin Room
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD
  • Pantiles
    1 min walk
  • Kirthon
    1 min walk
  • Spa Valley Station
    5 min walk
  • London (LGW-Gatwick)
    38 min drive

Room options

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Royal Tunbridge Wells

With a stay at The Tunbridge Wells Hotel in Royal Tunbridge Wells, you'll be a 1-minute walk from Pantiles and 10 minutes by foot from Calverley Grounds. .This hotel is 0.7 mi (1 km) from Tunbridge Wells Golf Club and 0.7 mi (1.1 km) from Assembly Hall Theater.

What's nearby

  • Pantiles - 1 min walk
  • Trinity Theatre - 12 min walk
  • Assembly Hall Theater - 12 min walk
  • Dunorlan Park - 3 min drive
  • Groombridge Place - 7 min drive

Getting around

  • Spa Valley Station - 5 min walk
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪The Sussex Arms - ‬2 min walk
  • ‪The Pantiles Tap - ‬1 min walk
  • ‪The Ivy Royal Tunbridge Wells - ‬5 min walk
  • ‪The Ragged Trousers - ‬1 min walk
  • ‪The Compasses - ‬7 min walk

About this property

The Tunbridge Wells Hotel

Hotel in Royal Tunbridge Wells with a 24-hour front desk and a restaurant
The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and portable fans, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a hair salon.
Enjoy a meal at The Eating House, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Self parking (subject to charges) is available onsite.
The Eating House - This restaurant specializes in British cuisine.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Eating House

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 13 and September 13.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 239 reviews" "
Rating 8 - Good. 79 out of 239 reviews" "
Rating 6 - Okay. 28 out of 239 reviews" "
Rating 4 - Poor. 17 out of 239 reviews" "
Rating 2 - Terrible. 3 out of 239 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights for a business trip, I chose the hotel mainly as I've been to the area a few times, been quite disappointed with others in the area and wanted a hotel that had a good location for things to do after work. The hotel is within walking distance of the main shopping town, lots of restaurants and bars and train station too and it proved to be perfect for me! The immediate surrounding area of the pantiles was lovely with plenty going on if you don't want to stray far but even though it was busy I didn't get disturved by noise from the town below which was an initial worry, it's very convenient! I was on the Fourth floor, which had lots of stairs and as an old building, it had no lift, this was fine for me but definitely worth taking into account when booking as a special request if you have limited mobility! My room was impeccably clean, I've been in the area many times at other hotels and this hotel was the best by a mile! The coffee supplies, water and towels were changed daily and the bathroom was modern with great shower and bath facilities! I only ate in the restaurant once but found the food to be absolutely delicious and fresh, there was a great varied selection and very reasonably priced for a hotel! The check in/check out process was very smooth and all the staff I met were incredibly friendly and accommodating! 10/10 stay, I will be back again and highly recommend!
Stayed 3 nights in Sep 2024

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely, characterful hotel. Stayed in the single room and it was great - had everything needed. It was very hot in the room, but imagine that'll be nice in winter. There are lots of narrow stairs, which makes walking with a suitcase difficult, but the staff member on check-in did offer to carry my luggage to my room. I look forward to staying again.
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sharon

The noise out the front after midnight
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old with great characters, these days being given a bath is a bonus, the location is excellent, it is within walking distance of everything, there are beautiful shops, cafes, pubs and parks. The parking is not ideal, (due to our ailments, we are not able to walk very far), with the burden of a big suitcase, it was a struggle, to walk across a busy main street to the hotel, however, the staff are most helpful. One important advice, we have overlooked, with the absence of a lift, being on the 5th floor is no laughing matter. Still recommend it for a short break.
Stayed 3 nights in Aug 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I specifically asked for a quiet room. They put me overlooking the main road where endless trucks kept me up all night.
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and all we needed for our stay which was a friend’s wedding. Food was very nice which you had to pay for separately
Stayed 2 nights in Aug 2024

6/10 Okay

Luke

Travelled with partner
Liked: Staff & service
Great location, but quite expensive for standard of hotel, plus no breakfast included in the price
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Room very noisy, faced onto a busy main road. Window wouldn’t close so very poor nights sleep
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Gillian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
This is my second stay at this hotel (in the same room coincidently). During the night there was a lot of noise sounding like a toilet cistern filling up (not mine) which I could not figure out where it was coming from. I got about 2 hours sleep in total. Checking in experience was not great as they were busy preparing for an evening event. On check out I was checked out by the night porter as it was quite early. I was not asked how the stay was and didn’t feel it could be dealt with even if I did. I would not be put off booking the hotel again, however I would check what room I was going to be out in.
Stayed 1 night in Jul 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Old Hotel in the Pantiles
Lovely Room - Nespresso Coffee Machine looking out over the Pantilles great location- old hotel but quaint.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally helpful staff. Pleasing spacious room
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💕
Stayed 3 nights in Jul 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Would recommend
Stayed 2 nights in Jul 2024

8/10 Good

Alexandra

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay at the Tunbridge Wells Hotel - location is perfect for dining and shopping and a pay car park just around the corner is very useful - would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tunbridge stay
Lovely relaxing weekend stay. Definitely go back and use same hotel. Excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024