With a stay at Mercure Belo Horizonte Lourdes Hotel in Belo Horizonte (Lourdes), you'll be within a 15-minute walk of Bradesco Theater and Savassi Square. .This hotel is 1 mi (1.6 km) from Liberty Square and 1.3 mi (2.1 km) from Central Market.
What's nearby
Savassi Square - 13 min walk - 1.2 km
Liberty Square - 17 min walk - 1.4 km
Minas Centro Convention Center - 2 min drive - 2.2 km
Central Market - 3 min drive - 2.1 km
Afonso Pena Avenue - 3 min drive - 1.9 km
Getting around
Lagoinha Station - 4 min drive
General Carneiro Station - 16 min drive
Belo Horizonte (CNF-Tancredo Neves Intl.) - 58 min drive
Restaurants
Udon - 1 min walk
Sakaná Sushi & Hand Rolls - 1 min walk
La Macelleria Lourdes - 5 min walk
Benvindo - 6 min walk
Nonna Carmela - 3 min walk
About this property
Mercure Belo Horizonte Lourdes Hotel
Hotel with a fitness center, a quick walk to Bradesco Theater
Mercure Belo Horizonte Lourdes Hotel offers 379 accommodations with minibars and safes. 29-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Belo Horizonte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 379 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at UDON, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
UDON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Secured covered self parking on site (BRL 45.00 per night)
Electric car charging station on site
Food and drink
Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: BRL 60 for adults and BRL 30 for children
1 restaurant
1 bar
24-hour room service
Restaurants on site
UDON
Things to do
Bike rentals
Fitness centre
Indoor pool
Sauna
Steam room
Family friendly
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Reception hall
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Business services
24-hour business centre
Computer station
Conference centre
Coworking spaces
Meeting rooms - 27
Outdoors
Garden
Vegetable garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
29-inch LCD TV
TV channels
Premium channels
Food and drink
Coffee/tea maker
Minibar
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 60 for adults and BRL 30 for children
Covered self parking fee: BRL 45.00 per night
Pet fee: BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 492 out of 1000 reviews" "
10 - Excellent
492
Rating 8 - Good. 341 out of 1000 reviews" "
8 - Good
341
Rating 6 - Okay. 99 out of 1000 reviews" "
6 - Okay
99
Rating 4 - Poor. 41 out of 1000 reviews" "
4 - Poor
41
Rating 2 - Terrible. 27 out of 1000 reviews" "
2 - Terrible
27
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Janaina
Travelled with partner
22 Aug 2024
Liked: Cleanliness, staff & service
Service was good. The employees are the jewels of this hotel. The property felt dated and the rooms are just okay. The quality of the breakfast bar went down from my previous stays at the same hotel.
Very nice hotel for short travels. There was no iron or iron board in the room, so we had to go to the last floor to use a common area for ironing and the iron was not working. Very busy in the mornings. The breakfast was really good.
Toilet didn’t flush properly.
Toilet rattled when you sat down.
No exhaust fan in bathroom.
Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
ROBERT
Stayed 1 night in May 2024
10/10 Excellent
Josyane
28 Apr 2024
Josyane
Stayed 5 nights in Apr 2024
6/10 Okay
Fred, Klamath Falls
Business traveller
17 Apr 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Fred
Stayed 3 nights in Apr 2024
8/10 Good
Camila
21 Mar 2024
Camila
Stayed 1 night in Mar 2024
4/10 Poor
Matthew
21 Mar 2024
Disliked: Property conditions & facilities
Not a great experience for me
I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
This week in Belo Horizonte has been extremely hot and over 35C. I decided to find a hotel with a pool and went to the Mercure Lourdes. When
I explained to the receptionist that I was looking for a pool to cool down, he told me I would to book a room however there was nothing available. I then opened the Expedia app on my phone while standing in front of him and made a reservation. He then told me the room’s air conditioner didn’t work and only the fan would come on (no cold air) I agreed in any case as I re-explained I only wanted to use the pool. After taking my passport to make a copy for checkin purposes he then gave me a key to access the elevator only. When I got to the pool area, I found that it was indoors and with 4 solid walls and a ceiling. After telling the receptionist my want for a pool, I expected he would have told me it was indoors. Frustrated I decided to leave only to remember he did not return my passport. I returned desk and asked a different receptionist about my passport. He looked at me like I was crazy in that they did not return my passport. I asked him to check again and he found it laying in the photocopier and sheepishly handed it back to me. I took my passport and with no words left the hotel; retuned to the Novotel where I am staying and happier. I do have a recommendation and it is to be very cautious if you select this property. Buyer beware is an understatement.
Hotel restaurant does not serve the hotel guests for dine in, they make you order your food only through room service, which has a very limited and EXPENSIVE menu options. Poor. Will not stay there again, there are better options nearby
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
The air conditioning of out room didnt work, só it was hot. we payed pet fee and they didnt gave us the dogs kit. I want a refund for this terrible stay.
It's a nice hotel. My only complaint is that the bottled water wasn't free for the guests. I've been in less nicer hotels and they had complimentary bottled water. Still, I would go there again.
The front desk staff is very rude and not helpful at all. They actually tried to charge us for breakfast in a day we were not in Belo Horizonte. I had to show our boarding passes to prove that it was their mistake. The hotel is always packed because they have the largest convention center in the city. Elevators take forever and often come packed. The location is not the most desirable and you can hear the traffic from the 14th floor because the hotel is old and not equipped with soundproof windows. We will not be back.
This is a good hotel, especially for Brazil, where the hotels are several notches below almost everywhere else in my experience. My only complaint with it is that the coffee they serve at breakfast is unbelievably bad - all of it. There are 3 options - The machine that makes cappuccino and the like (very very bad - it's all pre-sweetened and WAY too hot); Brew coffee - undrinkable brown water; and a nespresso type machine - the best of the 3 but seriously mediocre for a hotel of this caliber. This is fairly endemic in most Brazilian hotels...