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Shilo Inn Suites Hotel - Bend

2.5 star property

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property - evening/night
Lobby
Deluxe Suite, 1 King Bed, Jetted Tub, River View
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    ‪2 min walk‬
  • Downtown Bend Business Association
    ‪4 min drive‬
  • Old Mill District
    ‪5 min drive‬
  • Redmond, OR (RDM-Robert's Field)
    ‪19 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Riverhouse Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1372)
The price is AU$387
for 1 room
includes taxes & fees
8 May - 9 May
Riverhouse Lodge

About the area

Bend

With a stay at Shilo Inn Suites Hotel - Bend in Bend (Boyd Acres), you'll be a 5-minute drive from Old Mill District and 6 minutes from Hayden Homes Amphitheater. .This hotel is 0.1 mi (0.2 km) from Bend River Promenade and 0.3 mi (0.5 km) from Deschutes River.

What's nearby

  • Bend River Promenade - 2 min walk - 0.2 km
  • Downtown Bend Business Association - 4 min drive - 3.2 km
  • Drake Park - 4 min drive - 3.2 km
  • Old Mill District - 5 min drive - 4.5 km
  • Hayden Homes Amphitheater - 6 min drive - 5.5 km

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪WildRoots Coffee House - ‬3 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Carl's Jr. - ‬2 min drive

About this property

Shilo Inn Suites Hotel - Bend

Riverfront hotel with 2 hot tubs and a fitness center
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.8
Rating 10 - Excellent. 177 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 231 out of 1001 reviews
Rating 2 - Terrible. 218 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Adam

Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty rooms

We were in room 522, it was so gross and dirty. Stained carpet, food on the walls, dirty bathrooms. We arrived late so we went to bed. The next morning I went to the front desk and said how dirty it was we were moved to 610. We were told homeless had been breaking in and staying in the rooms. Room 522 should be closed until it can be remodeled and cleaned. Neither room had coffee cups so we were unable to have coffee. We had to go to the ice maker in the 300 building as the others were not working. We arrived to the hotel in the dark and building 600 was completely dark. No outside lights we had to use our phones to see where to go. I paid extra to have the nicer rooms but that was not the case.
Stayed 3 nights in Jan 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Had a great night the Lady at the front desk was fantastic
Stayed 1 night in Jan 2025

8/10 Good

Stephani

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pretty river view
Stayed 1 night in Jan 2025

2/10 Terrible

Jasimine, Reno

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST EVER! I walked into my room to see a bottle of lubricant on the floor by the bedroom nightstand and handprints on the walls above the bed and on the headboard. To top it off the hot tub I paid for in the room had dirty hair and some“stuff” floating in the water :( had a good laugh about it but it was still nasty lol
Stayed 1 night in Jan 2025

6/10 Okay

Cammie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Ken

Disliked: Cleanliness, property conditions & facilities
Not maintained, stains on carpets, leaking sink
Stayed 2 nights in Dec 2024

2/10 Terrible

Tamera

Stayed 1 night in Oct 2024

2/10 Terrible

Tamera

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Trash in the trashcan from previous renters. Coffee maker missing the pat that actually hilds the Coffee. Carpet is disgusting and filthy. Plastic bag tied around the smoke detector. Big cobwebs in the corners of the room
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

4/10 Poor

Roberta

Business traveller, Travelled with partner
Disliked: Cleanliness
We had stayed at this Shilo Inn several times before, over the last 20 years. Checkin was fine, and he did tell me to check and report back ifthere was anything we needed. We were just there for a short overnight, so I did not report that for our double room we had only one towel, hand towel and wash cloth. there was body soap for the shower, but no handsoap for the sink. The sink had a significant clog, that made for delayed emptying. The carpet in the room was not particularly clean and there was more than one spot where perhaps pitch was stuck in the fibers. The bed was sloppily made, which was bad enough that I remade the bed before we went to bed. But the absolute worst thing was in the morning when I went to make coffee, there was no regular coffee. Only decaf. The good things - the bed was actually quite comfortable after i remade it. Our room was quiet and we had a really nice view of the Deschutes river out the back door.
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Staff & service
I didn't like that there wasn't any towels available for the pool. Also we rented a room with a jacuzzi tub and no extra towels were provided in the room.
Stayed 2 nights in Dec 2024

4/10 Poor

Chamneang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Travelled with family
Disliked: Cleanliness
River view was nice. This is an older property that was a little dated. The bed and pillows were very comfortable. The room was cleanish, remnants of a mushroom pizza in the fridge. We checked in late Thanksgiving afternoon and the desk clerk hinted he was the only one on site. I would stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the Sauna and one of the hot tubs weren’t working on our visit. Bummer. The outside area around the room was quite dirty, but the room was fine.
Stayed 1 night in Aug 2024

2/10 Terrible

M.

Disliked: Cleanliness, staff & service, property conditions & facilities

Bad choice staycation

Mold in the shower and the in room spa. Nose boogers on the wall. Had to go 3 buildings down to get ice. Hotel pool and hot tub area dimly lite hot tub was not even warm and the jets didnt work, oh and no towels in the pool area.
Stayed 1 night in Nov 2024

2/10 Terrible

Diane

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very nice staff, room wasn’t clean, didn’t seem like the floor was vacuumed, microwave wasn’t cleaned out, and looked like it was never dusted. The hot tub wasn’t very warm and neither hot tub had working jets ( bubbles ). Bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely an older property and a little worn, but still in great shape and super comfortable. We were very happy with our stay and will book again next time we're in Bend!
Stayed 3 nights in Oct 2024

8/10 Good

Sandie

Liked: Cleanliness, staff & service, room comfort

Older but clean and quiet

The property is older but clean. Fireplace did not work.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stove top was dirty~ melted cheese not wiped down. Area under kitchen sink had old French fries and the back cabinet wall was ripped out with exposed pipes. Front desk rep during check in made strange comments about watching out for transient people who teleport through the bathrooms. Very strange and not funny if he was trying to be. Front desk rep at check out was very nice.
Stayed 1 night in Nov 2024

8/10 Good

TODD, Bend

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024