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Shangri-La Bengaluru

5.0 star property

Photo gallery for Shangri-La Bengaluru

Designer toiletries, hair dryer, bathrobes, slippers
View from room
Exterior
Outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Bangalore Palace
    ‪13 min walk‬
  • M. Chinnaswamy Stadium
    ‪3 min drive‬
  • M.G. Road
    ‪5 min drive‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪49 min drive‬

Room options

View all photos for Horizon Bangalore View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Horizon Bangalore View King

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Bangalore View Twin

In-room dining

Horizon Bangalore View Twin

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Twin

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panorama View Twin

  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama View King

45-inch LED TV with satellite channels, TV

Panorama View King

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe King

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Horizon Club King

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View Twin

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bangalore View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View King

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (409)
The price is AU$351
for 1 room
includes taxes & fees
7 May - 8 May
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About the area

Bengaluru

In the heart of Bengaluru, Shangri-La Bengaluru is within a 5-minute drive of M. Chinnaswamy Stadium and Bangalore Palace. .This family-friendly hotel is 1.2 mi (1.9 km) from Vidhana Soudha and 2.8 mi (4.5 km) from M.G. Road.

What's nearby

  • Bangalore Palace - 13 min walk - 1.1 km
  • Cubbon Park - 19 min walk - 1.7 km
  • Vidhana Soudha - 19 min walk - 1.7 km
  • M. Chinnaswamy Stadium - 3 min drive - 2.5 km
  • M.G. Road - 5 min drive - 4.5 km

Getting around

  • Dr. B.R. Ambedkar Station - 2 min drive
  • Cantonment Station - 16 min walk
  • Kempegowda Intl. Airport (BLR) - 49 min drive

Restaurants

  • ‪Ssaffron - ‬6 min walk
  • ‪R R's blue mounts !(Raj's shop) - ‬5 min walk
  • ‪Desserted - ‬3 min walk
  • ‪Lobby Lounge @ Adarsh Shangri-La - ‬3 min walk
  • ‪Ganesh Juice Point - ‬6 min walk

About this property

Shangri-La Bengaluru

Luxury hotel with a full-service spa and free valet parking
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi The Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 397 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at B Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bengaluru? This hotel has 21000 square feet (1951 square meters) of space consisting of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
B Cafe - This coffee shop specializes in international cuisine.
Caprese - This restaurant specializes in Italian cuisine. Open daily.
Ssaffron - Onsite restaurant. Open daily.
Yataii - This restaurant specializes in Japanese cuisine. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine. 3-star Michelin rating. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (21,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2250 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1611 for adults and INR 1611 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Shangri-La Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 297 reviews
Rating 8 - Good. 49 out of 297 reviews
Rating 6 - Okay. 15 out of 297 reviews
Rating 4 - Poor. 7 out of 297 reviews
Rating 2 - Terrible. 7 out of 297 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

vasu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2024

10/10 Excellent

Rama

Stayed 1 night in Jan 2025

8/10 Good

Dheeraj

Stayed 8 nights in Nov 2024

10/10 Excellent

Vijay

Stayed 2 nights in Dec 2024

10/10 Excellent

DEEPAK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangrila means consistency, service with a smile

I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Srivijaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay close to all locations in BLR

10/10 Excellent

Rosana

Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kyon soon

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Shangli-la is not one of the best anymore

Horizon club was good. A good room makeup. Very food bedding. Power shortage including elevator stop several times everyday. Very dangerous hotel limo driver for airport pickup. Attitudes of staffs at cafe B and gym are quite bad. Meals at Saffron was too salty and mo change even after complaints for whole dinner course.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Abir

Business traveller
Liked: Cleanliness, property conditions & facilities

Poor service level at Bangalore Shangri-La

Experience is not so good and to some extent, I would say unexpected: 1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words. 2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team. 3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management. 4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access. 5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further. 6) Iron-board unsafe
Stayed 2 nights in Sep 2024

10/10 Excellent

Vijayaraghavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lalit

Stayed 1 night in Jul 2024

10/10 Excellent

Uma

Decorations are good. Food was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

MUNISH

Stayed 1 night in Jun 2024

10/10 Excellent

Manish

Stayed 1 night in Jun 2024

10/10 Excellent

Sanket Kumar

Stayed 2 nights in May 2024

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gianni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Class Staff & Accommodations!

Thi is BY FAR the best hotel experience I have had in my many visits to Bengaluru and other cities in India. The front desk staff is EXCELLENT. The property is beautiful and very flexible for meetings and events. I had an event in the Saffron restaurant and the Service Staff and food was exceptional. I am so grateful for the extra care and kindness I received. Thanks you all for such a beautiful & stress free experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

Druvinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Vihung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility in Bangalore
Stayed 7 nights in Jan 2024

4/10 Poor

R

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
Stayed 1 night in Dec 2023