Check in was easy and reception desk staff were very helpful and spoke English. The room itself was okay, the TV was very small and far away from the bed, the toilet was dirty and there was no toiletries provided except hand soap. The bed was not a double as advertised, instead it was two single beds pushed together. We were on the ground floor and got woken up by other guests every night- however I recognise this is not the fault of the hotel. Otherwise, the breakfast was great- a very traditional European style with lots of choices and the coffee was delicious. We were provided with clean towels every day, the bedsheets were lovely and clean and best of all, beer and other cold drinks for sale at the reception desk around the clock, very cheap. The location of the hotel was great, within walking distance to all of the main city attractions, but also a 7-8 minute walk to Spittlmarkt underground station. Overall, we enjoyed our stay and would recommend this hotel to others, for the location alone.