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Mercure Hotel Berlin City West

4.0 star property

Photo gallery for Mercure Hotel Berlin City West

Relax by the pool surrounded by comfortable seating and umbrellas.
Relax in a spacious room with a large bed, desk, and television, offering a comfortable stay.
Relax in our stylish lobby, featuring a reception desk, comfortable seating, and a bookshelf with a selection of reading materials.
Enter a tranquil oasis in the heart of the city, surrounded by lush greenery.
Enjoy a meal at the central bar, surrounded by a mix of seating and a large window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Pool
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Ohmstr. 4-6, Berlin, BE, 13629
  • Messe Berlin
    ‪5 min drive‬
  • Olympiastadion
    ‪6 min drive‬
  • Kurfürstendamm
    ‪7 min drive‬
  • Berlin (BER-Brandenburg)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Single Bed

7.8 out of 10
Good
(10 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(31 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Single Bed

7.6 out of 10
Good
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

7.2 out of 10
Good
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.

Holiday Inn Berlin City West by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.9 out of 5, Good, (739)
The price is AU$160
for 1 room
includes taxes & fees
25 July - 26 July
Holiday Inn Berlin City West by IHG

About the area

Berlin

With a stay at Mercure Hotel Berlin City West in Berlin (Spandau), you'll be within a 10-minute drive of Kurfürstendamm and Zoo Berlin. .This eco-certified hotel is 5.3 mi (8.6 km) from Brandenburg Gate and 5.5 mi (8.8 km) from Potsdamer Platz.

What's nearby

  • Messe Berlin - 5 min drive - 5.0 km
  • Olympiastadion - 6 min drive - 4.0 km
  • Kurfürstendamm - 7 min drive - 7.0 km
  • Waldbühne - 9 min drive - 4.7 km
  • Zoo Berlin - 9 min drive - 7.9 km

Getting around

  • Siemensdamm U-Bahn - 2 min walk
  • Jungfernheide Station - 3 min drive
  • Berlin (BER-Brandenburg) - 31 min drive

Restaurants

  • ‪SUBWAY im Siemensstadt-Park - ‬19 min walk
  • ‪Burger King - ‬4 min drive
  • ‪BIBI Fastfood Restaurant - ‬12 min walk
  • ‪Sommergarten am Wasserturm - ‬3 min drive
  • ‪Belvedere - ‬3 min drive

About this property

Mercure Hotel Berlin City West

Eco-certified hotel with a seasonal outdoor pool and a 24-hour front desk
Mercure Hotel Berlin City West offers 119 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Regional cuisine at WEINLOUNGE, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
WEINLOUNGE - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
WEINLOUNGE BAR - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • WEINLOUNGE
  • WEINLOUNGE BAR

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 23.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City West
Mercure Hotel Berlin City West
Mercure Berlin
Accor Hotel Berlin City West
Accor Hotel Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin

Mercure Hotel Berlin City West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 254 out of 1004 reviews
Rating 8 - Good. 417 out of 1004 reviews
Rating 6 - Okay. 218 out of 1004 reviews
Rating 4 - Poor. 76 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shantanu

Stayed 2 nights in Feb 2025

6/10 Okay

Muhibullah

Stayed 5 nights in Jan 2025

2/10 Terrible

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Tatiana

Stayed 3 nights in Sep 2024

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Somewhat outdated but comfortable

Comfortable hotel in West Berlin. This hotel feels past its prime and would need remodeling and a serious paint job. But despite that, rooms are comfortable and the bed is fantastic. There is plenty of parking space in the street near the hotel. And the hotel is located a block away from a delicious bakery named U-Bäck. Downtown Berlin is about 25 minutes away by car. There is also a subway stop next to the hotel. Nice staff.
Stayed 7 nights in Sep 2024

8/10 Good

david

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property run down and in need of a major update .
Stayed 3 nights in Sep 2024

10/10 Excellent

Tatiana

Stayed 6 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness, staff & service
It was great, but the WiFi in the rooms didn’t work
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in for 1 hour and had to book a hotel else where, lock did not work and front entrance all smashed up
Stayed 2 nights in Aug 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great there is 24h checkin, nice staff, comfortable room and great washing room.
Stayed 1 night in Jul 2024

2/10 Terrible

ROBERT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid full through Expedia for 2 rooms 2 nights. The hotel automatically down graded from Junior Suite to double twin cheapest rate rooms, without issuing credit, refused to provide recept upon checking out in person as I asked for it with my dispute purpose comparing to original booking through Expedia. Plus, listing "parking included" IS NOTcorrect. Guests have to find any available street side parking, not provide from the hotel. It seems that the hotel never own any parking spot.
Stayed 2 nights in Jul 2024

8/10 Good

Narinderpal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Area not to look safe at night and also saud parking including but no you have park on rd at your own risk
Stayed 1 night in Jul 2024

8/10 Good

Osamah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shenglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staffs
Stayed 1 night in Jul 2024

8/10 Good

J

Stayed 2 nights in Jul 2024

6/10 Okay

Imdat

Disliked: Staff & service
Does not have own parking lot… hotel has only street parking… I had not a problem in finding a free spot but not sure if I was lucky or it’s always like that.
Stayed 2 nights in Jul 2024

8/10 Good

Xander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice hotel with all what you need for a short stay
Stayed 1 night in Jul 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay convenient to get to the Olympiastadion and helpful staff
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Very expensive for what it is.

This hotel was very expensive for what it was. When we arrived in our room, there was no shampoo or shower gel in the dispensers. I had to ask at reception twice before they were filled. The hotel is located quite far from the centre of Berlin. The swimming pool is not heated and is too cold to enjoy, even on a warm day as it was during our stay. We were the only people in the pool and could only stay in for a couple of minutes before we had to get out due to the low temperature. The wifi is very poor. It is incredibly slow and only worked intermittently. I can't comment on the breakfast as it was not included with our stay (despite the high cost of our room) and was too expensive to pay for separately, so we decided to eat elsewhere. The room was a good size and fairly comfortable, but I can't really recommend this hotel for the reasons mentioned above. If it had been cheaper, it would have been worth it, but not for the price we paid.
Stayed 4 nights in Jun 2024

8/10 Good

Jennifer

Stayed 2 nights in Jun 2024

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The AC was not working. I wish they had told me that before my stay. Not worth the money in my opinion.
Stayed 3 nights in May 2024

6/10 Okay

Marie Christine

Travelled with partner
Liked: Staff & service
Hotel is in need of an update. Very tired and worn. Area is okay you can walk to a nice forest within 30 minutes and supermarket across the way. Not worth 4 stars though definitely 3 star hotel maybe less.
Stayed 3 nights in May 2024

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort
Had to change rooms because of bad wifi, shower head wouldn’t stay up, very comfy bed and lovely room though
Stayed 4 nights in Mar 2024