A stay at Mercure Hotel Berlin City places you in the heart of Berlin, within a 15-minute walk of Friedrichstrasse and Friedrichstadt-Palast. .This eco-certified hotel is 1.5 mi (2.4 km) from Brandenburg Gate and 2 mi (3.3 km) from Checkpoint Charlie.
What's nearby
Friedrichstrasse - 7 min walk - 0.6 km
Berlin Wall Memorial - 8 min walk - 0.7 km
Brandenburg Gate - 4 min drive - 2.4 km
Potsdamer Platz - 5 min drive - 3.6 km
Alexanderplatz - 6 min drive - 4.3 km
Getting around
Natural History Museum U-Bahn - 2 min walk
Berlin Central Station - 13 min walk
Berlin (BER-Brandenburg) - 41 min drive
Restaurants
Oslo Kaffebar - 5 min walk
Baeckerei Steinecke - 5 min walk
Bistro Grillhaus - 2 min walk
Meet Me Halfway - 3 min walk
Takumi NINE Sapporo - 3 min walk
About this property
Mercure Hotel Berlin City
Eco-certified hotel with a 24-hour business center and a 24-hour front desk
Mercure Hotel Berlin City offers 246 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 246 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mercure Hotel Berlin City has a restaurant on site.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Self parking on site (EUR 19 per day; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 23 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Bike rentals
Family friendly
Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
24-hour business centre
Conference space
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Desk
Eco-friendly cleaning products provided
Free newspapers (weekdays)
Iron/ironing board (on request)
Laptop-compatible safe
LED light bulbs
Phone
Recycling
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 23 per person
Self parking fee: EUR 19 per day (in/out privileges)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 30 (subject to availability)
Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 120493093
We should mention
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Mercure Berlin City
Mercure Hotel Berlin City
Mercure Berlin
Mercure Berlin City Berlin
Mercure Hotel Berlin City Hotel
Mercure Hotel Berlin City Berlin
Mercure Hotel Berlin City Hotel Berlin
Mercure Hotel Berlin City Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The breakfast was a gorgeous buffet and the hostess was so nice . Greeting everyone and always smiling !!!!
Barry
Stayed 4 nights in Dec 2024
6/10 Okay
TINA
Business traveller
2 Dec 2024
Disliked: Staff & service, room comfort
TINA
Stayed 5 nights in Nov 2024
8/10 Good
Bertwald
Travelled with partner
2 Dec 2024
Liked: Cleanliness, amenities
We arrived at 12 .30 which was our problem. We went out and came back at 2.10 and was told the room was not ready. We waited till 2.45 and was told the room was ready after we asked
Not much cooperation from the check in staff
Stayed here before and decided to book again but was disappointed second time round. The quality of the food was a let down and noticed some stains on the curtains.
Very helpful desk staff, very clean, good public transport links
Could use new towels and the desk was a bit close to the bed clipped myself
Nice room though
Helpful and friendly staff. Excellent breakfast. Room facilities OK although a small fridge would have been extremely useful. Had to pay premium price for the room due to Berlin marathon.
Very helpful staff keen to assist but some of reception staff were offhandish. Rooms very small, air conditioning didn’t work very well. Hotel is not located in a good part of town and we wouldn’t stay here again.
The location is great for any occasion you might have for visiting Berlin.
Room very clean, staff very friendly and very helpful.
I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious.
Central Station is 10min walk from Hotel.
Underground is 2min walk.
Visiting Berlin again I will definitely look to book this hotel.
The staff were very friendly and responsive to requests and enquiries. The location is very convenient and within close proximity of subway station and trams.
Considering the “upscale” classification given this property, I would have to say that my stay was disappointing. The hotel supplied only 1 pillow for the bed and only 1 bath towel, and 1 hand towel. My room and the lobby were rather “spartan” and more like what I’ve seen in lower end motels like Super 8 or some Motel 6. The shower door is missing a silicon seal near a bottom corner and a lot of water leaks out onto the bathroom floor when showering.
If this survey allows it, I’ll attach a photo so the hotel can pinpoint the shower door issue and make an easy repair for about a $20 and 10 minutes time to replace the seal.
After a couple of days of the one pillow/one towel life (I kept thinking that housekeeping would add more), I did ask for an extra pillow and an extra towel and they provided them … but to me, those are the kinds of things that should already be in place and hotel guests shouldn’t have to ask for.
The staff were nice and the nightly rate was reasonable. The location was fairly good, being in walking distance to public transportation, some eating places, and in the same block as the Natural History Museum (which I rate as the best Natural History Museum that I’ve ever been to … a must see if you stay in the area!)
I would stay here again if I couldn’t find somewhere nicer at reasonable rates … just realize, at this Mercure, you are getting what you paid for but not much more (in my opinion.)
I stayed at another Mercure in Budapest and it was much nicer.
Thoroughly enjoyed staying here. Staff were excellent, especially the bar staff who worked so hard! Breakfast was superb (though an option for decaf coffee would have been welcomed), with a fantastic range of choices. Looking forward to returning some time!